Ritz-Carlton Reviews

Updated Nov 29, 2021

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Found 1,847 of over 2,153 reviews

4.1
77%
Recommend to a Friend
87%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
838 Ratings
Pros
  • "Great company to grow with and great benefits for full time(in 87 reviews)

  • "Great company flatform and worldwide opportunities(in 70 reviews)

  • Cons
  • "long hours which impact work life balance(in 128 reviews)

  • "Work-life balance is challenging(in 92 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Good

      Mar 8, 2021 - Event Coordinator in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed the working environment & the people

      Cons

      Sometimes long working hours and weekends

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    2. 5.0
      Former Employee

      Nice

      Oct 22, 2020 - Chef in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place to work at friendly people

      Cons

      Very busy during service time

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    3. 5.0
      Former Employee

      anonymously employees

      Feb 26, 2020 - Call Centre Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are very friendly Lunch and transportation costs are covered

      Cons

      Long Hours working and Night time Shift

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    4. 4.0
      Current Employee

      good

      Apr 4, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good job and good inviorment

      Cons

      long hours and a lot of people

      Continue reading
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    5. 4.0
      Former Employee

      Bellman

      Nov 30, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great tips, easy to get in.

      Cons

      Long hours and heavy lifting, but all right.

      Continue reading
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    6. 4.0
      Former Employee, more than 1 year

      not bad at all

      Nov 14, 2017 - Sous Chef in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good life work balance

      Cons

      the menus must be improved

      Continue reading
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    7. 3.0
      Former Employee

      Hostess

      Nov 6, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training scheme, great perks, lovely and encouraging team to work with!

      Cons

      Lack of career growth, no chair to sit on during a shift :(

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    8. 4.0
      Former Employee

      HR

      Oct 18, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good atmosphere when working good communication between manager and staff good company culture

      Cons

      low salary rush flow of staff low environment for second line staff

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    9. 3.0
      Former Employee

      Great service culture, good experience in hospitality

      May 6, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salaries from Management level onwards are at or above market average for this industry. Opportunity to grow and move around countries as you do.

      Cons

      If you join from a different industry, your previous experience is not valued too much once you start working, or when you want to move internally to a position closer to your profile, again your experience in other industries is not really taken in consideration.

      Continue reading
      1 person found this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Sales Executive

      Apr 11, 2017 - Sales Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Definitely the extensive and constant training you receive for different skills. There is a genuine care for your capacity building. Another strong point is the teamwork experience, in my experience it is full of talented and passionate individuals from which you learn a lot.

      Cons

      It's such a good place to work higher positions rarely open and when they do, there is a queue of people that have been waiting for years. So if you are a relatively new member, unless you pull some strings, take a ticket and wait

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    Viewing 1 - 10 of 1,847 Reviews

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