Ritz-Carlton Reviews
Updated Aug 5, 2021
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Approve of CEO
Hervé Humler
783 Ratings
Pros
"Great company to grow with and great benefits for full time" (in 87 reviews)
"Great company flatform and worldwide opportunities" (in 70 reviews)
Cons
"long hours which impact work life balance" (in 128 reviews)
"Work-life balance is challenging" (in 92 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 1 year★★★★★
Pros
Enjoyed the working environment & the people
Cons
Sometimes long working hours and weekends
- Former Employee★★★★★
Pros
Nice place to work at friendly people
Cons
Very busy during service time
- Former Employee★★★★★
Pros
Colleagues are very friendly Lunch and transportation costs are covered
Cons
Long Hours working and Night time Shift
- Current Employee★★★★★
Pros
good job and good inviorment
Cons
long hours and a lot of people
Continue reading - Former Employee★★★★★
Pros
Great tips, easy to get in.
Cons
Long hours and heavy lifting, but all right.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
It all works by protocol, many rules and regulations. it's easy to progress and advance to other jobs inside the company, beniftes for the employers such as discount at other Ritz location for you and your family.
Cons
Because of all the rules and regulations some people work much harder then others but only their managers get the credit for it. You need to make sure that your pay check is correct, as they tend to do some mistakes.
Continue reading - Former Employee★★★★★
Pros
Salaries from Management level onwards are at or above market average for this industry. Opportunity to grow and move around countries as you do.
Cons
If you join from a different industry, your previous experience is not valued too much once you start working, or when you want to move internally to a position closer to your profile, again your experience in other industries is not really taken in consideration.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Training and team management was pretty good. You will be able to learn best client service tactics and the skills will be very useful if you work for client related jobs after.
Cons
some had to deal with consecutive night shifts like 6 days. The salary is just o.k. although the job roles requires very high standard and very demanding.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Definitely the extensive and constant training you receive for different skills. There is a genuine care for your capacity building. Another strong point is the teamwork experience, in my experience it is full of talented and passionate individuals from which you learn a lot.
Cons
It's such a good place to work higher positions rarely open and when they do, there is a queue of people that have been waiting for years. So if you are a relatively new member, unless you pull some strings, take a ticket and wait
- Current Employee★★★★★
Pros
great people, inspiring leaders, service culture
Cons
not applicable - not applicable - not applicable
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