Ritz-Carlton Reviews

Updated Aug 5, 2021

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Found 1,734 of over 2,011 reviews

4.1
80%
Recommend to a Friend
88%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
783 Ratings
Pros
  • "Great company to grow with and great benefits for full time(in 87 reviews)

  • "Great company flatform and worldwide opportunities(in 70 reviews)

  • Cons
  • "long hours which impact work life balance(in 128 reviews)

  • "Work-life balance is challenging(in 92 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Good

      Mar 8, 2021 - Event Coordinator in Jakarta
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed the working environment & the people

      Cons

      Sometimes long working hours and weekends

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    2. 5.0
      Former Employee

      Nice

      Oct 22, 2020 - Chef in Jakarta
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place to work at friendly people

      Cons

      Very busy during service time

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    3. 5.0
      Former Employee

      anonymously employees

      Feb 26, 2020 - Call Centre Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are very friendly Lunch and transportation costs are covered

      Cons

      Long Hours working and Night time Shift

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    4. 4.0
      Current Employee

      good

      Apr 4, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good job and good inviorment

      Cons

      long hours and a lot of people

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    5. 4.0
      Former Employee

      Bellman

      Nov 30, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great tips, easy to get in.

      Cons

      Long hours and heavy lifting, but all right.

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    6. 3.0
      Former Employee, less than 1 year

      Great place to work

      Apr 25, 2014 - SPA Therapist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It all works by protocol, many rules and regulations. it's easy to progress and advance to other jobs inside the company, beniftes for the employers such as discount at other Ritz location for you and your family.

      Cons

      Because of all the rules and regulations some people work much harder then others but only their managers get the credit for it. You need to make sure that your pay check is correct, as they tend to do some mistakes.

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    7. 3.0
      Former Employee

      Great service culture, good experience in hospitality

      May 6, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salaries from Management level onwards are at or above market average for this industry. Opportunity to grow and move around countries as you do.

      Cons

      If you join from a different industry, your previous experience is not valued too much once you start working, or when you want to move internally to a position closer to your profile, again your experience in other industries is not really taken in consideration.

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      1 person found this review helpful
    8. 4.0
      Former Employee, more than 1 year

      It is ok

      Nov 12, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training and team management was pretty good. You will be able to learn best client service tactics and the skills will be very useful if you work for client related jobs after.

      Cons

      some had to deal with consecutive night shifts like 6 days. The salary is just o.k. although the job roles requires very high standard and very demanding.

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    9. 4.0
      Former Employee, more than 1 year

      Sales Executive

      Apr 11, 2017 - Sales Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Definitely the extensive and constant training you receive for different skills. There is a genuine care for your capacity building. Another strong point is the teamwork experience, in my experience it is full of talented and passionate individuals from which you learn a lot.

      Cons

      It's such a good place to work higher positions rarely open and when they do, there is a queue of people that have been waiting for years. So if you are a relatively new member, unless you pull some strings, take a ticket and wait

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    10. 5.0
      Current Employee

      Best company in the world

      Feb 11, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people, inspiring leaders, service culture

      Cons

      not applicable - not applicable - not applicable

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    Viewing 1 - 10 of 1,734 Reviews

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