Ritz-Carlton Reviews

Updated 3 Mar 2021

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4.2
83%
Recommend to a Friend
88%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
703 Ratings
Pros
  • "Great company to grow with and great benefits for full time(in 87 reviews)

  • "Great company flatform and worldwide opportunities(in 70 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Nice"

    5.0
    Former Employee - Chef in London, England

    I worked at Ritz-Carlton full-time

    Pros

    Nice place to work at friendly people

    Cons

    Very busy during service time

  2. "anonymously employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Centre Agent 

    I worked at Ritz-Carlton part-time

    Pros

    Colleagues are very friendly Lunch and transportation costs are covered

    Cons

    Long Hours working and Night time Shift


  3. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    good job and good inviorment

    Cons

    long hours and a lot of people

    Continue reading
  4. "Bellman"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Great tips, easy to get in.

    Cons

    Long hours and heavy lifting, but all right.

    Continue reading
  5. "not bad at all"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sous Chef in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    very good life work balance

    Cons

    the menus must be improved

    Continue reading
  6. "Hostess"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time

    Pros

    Good training scheme, great perks, lovely and encouraging team to work with!

    Cons

    Lack of career growth, no chair to sit on during a shift :(

  7. "HR"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time

    Pros

    good atmosphere when working good communication between manager and staff good company culture

    Cons

    low salary rush flow of staff low environment for second line staff

  8. Helpful (1)

    "Great service culture, good experience in hospitality"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Ritz-Carlton full-time

    Pros

    Salaries from Management level onwards are at or above market average for this industry. Opportunity to grow and move around countries as you do.

    Cons

    If you join from a different industry, your previous experience is not valued too much once you start working, or when you want to move internally to a position closer to your profile, again your experience in other industries is not really taken in consideration.

    Continue reading
  9. "Best company in the world"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Ritz-Carlton full-time

    Pros

    great people, inspiring leaders, service culture

    Cons

    not applicable - not applicable - not applicable

  10. "Sales Executive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton for more than a year

    Pros

    Definitely the extensive and constant training you receive for different skills. There is a genuine care for your capacity building. Another strong point is the teamwork experience, in my experience it is full of talented and passionate individuals from which you learn a lot.

    Cons

    It's such a good place to work higher positions rarely open and when they do, there is a queue of people that have been waiting for years. So if you are a relatively new member, unless you pull some strings, take a ticket and wait

Viewing 1 - 10 of 1,541 English Reviews

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