River Island Clothing Reviews
Updated 4 Dec 2023
Found 1,391 of over 3K reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "When taken ill at work managers can be rude and question you assuming you're lying." (in 158 reviews)
- "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" (in 87 reviews)
- "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." (in 54 reviews)
- 5.06 Nov 2023Sales AdvisorCurrent EmployeeManchester, England
Pros
Good working community, everyone is nice to speak with and be around
Cons
Can get really stressful sometimes, as it is a big store
- 4.04 Dec 2023Sales AssistantCurrent Employee, more than 1 yearChester, England
Pros
- Friendly staff - Management organised and understanding
Cons
- Pay - Over capacity on deliveries
- 2.019 Sept 2023Buying Admin AssistantFormer Employee, more than 1 yearLondon, England
Pros
- Great to get your foot in the door for buying experience. - Lovely members of management and peers. - Food was decent and cute event pop ups. - Free gym in the office
Cons
- Overworked massively with targets unreachable and consistently told off for it. - Stayed late, usually the last one working in the office in my team then told off for not finishing workloads frequently. - Office is far-away making the commute tiresome and difficult at times. - 'Bullying' behaviour from my buyer, not much was done when disclosed. - Left due to mental health reasons largely due to the treatment from my manager, but also workload, poor pay, office was too far away. - Underpaid at the time, the lowest in any company and role in London. Though I think this has now changed. - Promotion was held like a carrot to a donkey, with little training and support involved.
1 - 4.030 Nov 2023Sales AssistantFormer EmployeeManchester, England
Pros
- quite flexible - easy to swap shifts
Cons
- quite boring - some difficult customers
- 4.014 Nov 2023Senior Sales ManagerCurrent Employee, more than 5 yearsStaines, England
Pros
I’ve worked with the best people and mentors throughout my life here. I feel very grateful to have ahd the opportunity to grow and work here. Great benefits such as seasonal clothes, discounts and team lunches/dinners.
Cons
Pressure and stress from sales and customers
- 4.023 Nov 2023Sales AssistantCurrent EmployeeBarford Saint John, England
Pros
Great discount and uniform every 3 months
Cons
Busy and management is a bit unstable
- 3.05 Nov 2023Technical AssistantCurrent EmployeeLondon, England
Pros
Great place to start working in fashion if you want to figure out how a high street fashion environment works.
Cons
Needs to progress forward with SMART working practices, better communication and better staff support.
- 4.020 Nov 2023Sales AssistantCurrent Employee, more than 1 yearLondon, England
Pros
very friendly, decent pay, good part time job.
Cons
Not much progression within this company.
- 2.021 Nov 2023Senior Sales AssociateCurrent EmployeeLondon, England
Pros
Team were friendly and energetic
Cons
Not organised and management put team under pressure
- 2.01 Nov 2023Floor ManagerFormer Employee, less than 1 yearOmagh, Northern Ireland
Pros
Full time hours available, and paid 4 weeks training before you initially start in store
Cons
As senior management (secondary to store manager) the pay (£12p/hr) does not reflect this. RI as a business has many strict rules in terms of their store layout and processes which needs good problem solving skills.
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River Island Clothing Reviews FAQs
River Island Clothing has an overall rating of 3.5 out of 5, based on over 2,552 reviews left anonymously by employees. 64% of employees would recommend working at River Island Clothing to a friend and 48% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
64% of River Island Clothing employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated River Island Clothing 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.