River Island Clothing Reviews

Updated Jul 27, 2021

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Found 920 of over 1,647 reviews

3.9
81%
Recommend to a Friend
94%
Approve of CEO
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Jul 13, 2021 - Sales Associate in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and friendly environment

      Cons

      Nothing to say under here

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    2. 4.0
      Former Employee

      Lack of Discretion and Leaderhip Skills.

      Jul 9, 2021 - Sales Advisor in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Except of the Managers, the rest of the staff is amazing, making the environment vivid, supportive and productive - Its Fashion Industry, which is a (+) by itself. - River Island is a company with so much history and evolvement through the years, that you feel honored to be part of it. The overal Culture and Values of the Company, are no less than empowering, creating a sense of belonging and an environment which promotes employees' further development within the organisation. - The stores are lovely and if you love fast-paced working environments, this is the right place to be! - The RIVA (River Island Virtual Academy) is a great place to have both your skills and knowledge further developed, through a series of courses and workshops available to the staff!

      Cons

      - The Managers need to enhance their leadership skills, to get more organised and fair. - If you are close to the Management Team, you get promoted to higher level roles, even if you are not qualified at the mandatory level. Making it unfair for the other members of the staff or even for the external candidates. - You work way more than your contracted hours. - The Rotas are last-minute ready, on Friday/Saturday morning, which is bad for those working on Sundays. - Managers text you late at night (22:00-23:00) to ask if you are able to come at work the next day - No respect or understanding of having personal life. -Even if you have informed them that you need a certain day off, you will be still present on the rota and expected to be in store. Otherwise, if you can't swap shifts with someone else and you definitely need the day off, you stay unpaid. - The platform for Holiday Requests is not being used by the Managers, except if you insist. Which, again, leads to the employees choosing to stay UNPAID for a day off, even if it's a necessity.

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    3. 2.0
      Former Employee, more than 1 year

      Good for experience

      Jul 26, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met some wonderful people and was a good environment until management was changed and everyone left because of them.

      Cons

      You can not grow. New management take advantage of you and are absolutely useless. Management isn't helpful and expects people to know everything without training.

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    4. 2.0
      Former Employee

      Average

      Jul 27, 2021 - Sales Assistant in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My colleagues were great fun

      Cons

      There was very Poor management

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    5. 4.0
      Current Employee

      Great company to work for

      Jul 11, 2021 - Store Manager in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really care about staff Promising scope for growth

      Cons

      Retail tough sector Hard work

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    6. 4.0
      Former Employee, more than 1 year

      Great place to work

      Jul 8, 2021 - Retail Sales Associate in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really enjoyed my time, fab place!

      Cons

      Sometimes shift times were awkward

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    7. 3.0
      Current Employee, less than 1 year

      Just fine

      Jul 21, 2021 - Sales Advisor in Watford, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount of 40% off full price Free uniform Nice colleagues

      Cons

      Little boring sometimes Management is main problem

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    8. 5.0
      Current Employee

      Friendly staff

      Jul 6, 2021 - Sale Assistant in Ballinamallard, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone’s friendly and easy to pick up the work ur doing

      Cons

      Long hours on your feet

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    9. 4.0
      Current Employee, more than 5 years

      Flexible Company

      Jun 28, 2021 - Sales Advisor in Liverpool, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      During University, River Island were incredibly good at redeploying me to which ever store suited me best.

      Cons

      Dependent on your personality, some tasks within this role may seem dull.

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    10. 5.0
      Current Employee

      Great

      Jul 6, 2021 - Sales Advisor in Bury, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A very rewarding job everyday.

      Cons

      Having to work most weekends

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