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River Island Clothing

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River Island Clothing

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River Island Clothing Reviews

Updated 4 Dec 2023

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Found 1,198 of over 3K reviews
3.5
64% Recommend to a Friend
66% Approve of CEO

Found 1,391 of over 3K reviews

3.5
64%
Recommend to a Friend
66%
Approve of CEO
River Island Clothing Executive Chairperson Richard Bradbury (no image)
Richard Bradbury
38 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Staff are friendly and helpful at all times(in 151 reviews)
  • "Flexible and nice people to work with(in 135 reviews)
  • "The team were great and got the day in.(in 93 reviews)
  • "You will get good benefit and they care their staff very much(in 53 reviews)
  • "Great worklife and culture and learning(in 19 reviews)
Cons
  • "Poor management they give unreachable targets(in 198 reviews)
  • "Low pay and that’s all(in 179 reviews)
  • "When taken ill at work managers can be rude and question you assuming you're lying.(in 158 reviews)
  • "Can be long hours and dfficult to drive in and out of work as all employees start at the same time(in 87 reviews)
  • "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say.(in 54 reviews)
    1. 5.0
      6 Nov 2023
      Sales Advisor
      Current Employee
      Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working community, everyone is nice to speak with and be around

      Cons

      Can get really stressful sometimes, as it is a big store

      1. 4.0
        4 Dec 2023
        Sales Assistant
        Current Employee, more than 1 year
        Chester, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Friendly staff - Management organised and understanding

        Cons

        - Pay - Over capacity on deliveries

      2. Join the River Island Clothing team
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        1. 2.0
          19 Sept 2023
          Buying Admin Assistant
          Former Employee, more than 1 year
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Great to get your foot in the door for buying experience. - Lovely members of management and peers. - Food was decent and cute event pop ups. - Free gym in the office

          Cons

          - Overworked massively with targets unreachable and consistently told off for it. - Stayed late, usually the last one working in the office in my team then told off for not finishing workloads frequently. - Office is far-away making the commute tiresome and difficult at times. - 'Bullying' behaviour from my buyer, not much was done when disclosed. - Left due to mental health reasons largely due to the treatment from my manager, but also workload, poor pay, office was too far away. - Underpaid at the time, the lowest in any company and role in London. Though I think this has now changed. - Promotion was held like a carrot to a donkey, with little training and support involved.

          1
          1. 4.0
            30 Nov 2023
            Sales Assistant
            Former Employee
            Manchester, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - quite flexible - easy to swap shifts

            Cons

            - quite boring - some difficult customers

            1. 4.0
              14 Nov 2023
              Senior Sales Manager
              Current Employee, more than 5 years
              Staines, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I’ve worked with the best people and mentors throughout my life here. I feel very grateful to have ahd the opportunity to grow and work here. Great benefits such as seasonal clothes, discounts and team lunches/dinners.

              Cons

              Pressure and stress from sales and customers

              1. 4.0
                23 Nov 2023
                Sales Assistant
                Current Employee
                Barford Saint John, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great discount and uniform every 3 months

                Cons

                Busy and management is a bit unstable

                1. 3.0
                  5 Nov 2023
                  Technical Assistant
                  Current Employee
                  London, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great place to start working in fashion if you want to figure out how a high street fashion environment works.

                  Cons

                  Needs to progress forward with SMART working practices, better communication and better staff support.

                  1. 4.0
                    20 Nov 2023
                    Sales Assistant
                    Current Employee, more than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    very friendly, decent pay, good part time job.

                    Cons

                    Not much progression within this company.

                    1. 2.0
                      21 Nov 2023
                      Senior Sales Associate
                      Current Employee
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Team were friendly and energetic

                      Cons

                      Not organised and management put team under pressure

                      1. 2.0
                        1 Nov 2023
                        Floor Manager
                        Former Employee, less than 1 year
                        Omagh, Northern Ireland
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Full time hours available, and paid 4 weeks training before you initially start in store

                        Cons

                        As senior management (secondary to store manager) the pay (£12p/hr) does not reflect this. RI as a business has many strict rules in terms of their store layout and processes which needs good problem solving skills.

                        1
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                      River Island Clothing Reviews FAQs

                      River Island Clothing has an overall rating of 3.5 out of 5, based on over 2,552 reviews left anonymously by employees. 64% of employees would recommend working at River Island Clothing to a friend and 48% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, River Island Clothing employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at River Island Clothing. This rating has decreased by -3% over the last 12 months.

                      64% of River Island Clothing employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated River Island Clothing 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Technical Solutions Engineer

                      1. What to do if you cannot provide your manager or other leaders as references from your previous workplace? 2. How to answer interview Qs about my previous workplace or manager? For the context! I worked for a workplace for 8-9 months. But, there were ethical issues from the side of leaders including my manager, and senior employees that made me quit my job. Also, many leaders & senior coworkers were either fired or quit their jobs a few months after I did. Thanks in advance!

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                      Accounting Associate

                      Has anyone ever been called back for a job they were first rejected from only to be rejected again? Does this happen often?

                      1
                      3 Comments

                      VP of Sales/director of Business Development

                      During the first screening interview I have been asked at times about my job search status and if I am talking to others. While this is probably a question they have no right to ask, I wonder if there is a right or wrong answer. If I say I am interviewing with 2-3 companies, they may feel it is not worth the extra effort to continue the discussion. If I say I am not actively interviewing, it may be a negative sign. Any idea about where they are coming from? (WFH & free agent for a while)

                      1
                      2 Comments

                      Glassdoor has 2,552 River Island Clothing reviews submitted anonymously by River Island Clothing employees. Read employee reviews and ratings on Glassdoor to decide if River Island Clothing is right for you.