River Island Clothing Reviews

Updated Nov 25, 2021

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Found 985 of over 1,796 reviews

3.9
74%
Recommend to a Friend
91%
Approve of CEO
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Great company

      Jun 13, 2021 - Sales Assistant in Sheffield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and lovely staff/managers

      Cons

      Required to work over Christmas

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    2. 4.0
      Current Employee

      Good company to work for

      Nov 20, 2021 - Retail Sales Associate in Bradford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Uniform Allowance, Staff Discount, Decent Pay

      Cons

      Progression of unsuitable employees for higher level jobs

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    3. 3.0
      Former Employee, less than 1 year

      Retail

      Nov 24, 2021 - Sales Associate in Bournemouth, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team to work with, friendly, range of daily tasks. Great to work with new clothing ranges.

      Cons

      None, really, management a little remote.

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    4. 3.0
      Current Employee, less than 1 year

      Review

      Nov 23, 2021 - Sales Advisor in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free clothes on uniform, decent pay, 40% staff discount

      Cons

      Abuse your availability, managers don’t care about you personally only what’s best for them

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    5. 3.0
      Current Employee, more than 8 years

      Training

      Nov 19, 2021 - Sales in Trafford Park, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free clothes discount good work collegues

      Cons

      old fashioned pay scheme always pay query’s

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    6. 3.0
      Former Employee, more than 3 years

      Toxic Toxic Toxic

      Nov 17, 2021 - Senior Buyers Administration Assistant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% Staff Discount (Head Office only)

      Cons

      Junior levels are treated like dirt, there is 0 training provided, 0 career progression, 0 benefit (aside from staff discount) and 0 anything positive. Senior levels to blame and almost take joy in watching the junior levels be so unhappy. I ran out of fingers to be able to count the amount of times I'd see girls running off crying.... the pressure that's being put on people to deliver what isn't sometimes possible is ridiculous. A lot of the buyers act as if they have a sense of privilege, as if because they were that level once they can treat anyone how they want; instead of changing the narrative, being the buyer/merch they didn't have. Let's not forget we're only choosing clothes for others to buy...not saving the world. Training doesn't exist, let's start explaining the 'why' behind racks being pulled, the why behind colour splits or ratio sizing and not just saying 'take 5% cost price reduction' every time something goes a week late. Also, if salary is important to you, just remember the pay is awful and even at the very top you'll be lucky to make £100k a year.

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    7. 4.0
      Former Employee, less than 1 year

      Good Place to Work

      Nov 2, 2021 - Sales Assistant in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Were flexible with the hours you would work, decent staff and management was great

      Cons

      Pay could have been better - was national living wage at the time.

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    8. 5.0
      Current Employee, more than 10 years

      Great Company

      Oct 28, 2021 - Deputy Manager in Trafford Park, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Being Part Of A Great Team, Good Company Benefits, Good Salary, Supportive Leaders. Fab Area Manager, Since Being made redundant from RI the skills I learnt from the company supported me to be able to move on to my next job role.

      Cons

      Not Many Cons, Challenging To Recruit for late night trade and delivery’s. (Logistics of the store) Management need more support with training in dealing with retention & mental health, people.

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    9. 5.0
      Former Employee, more than 1 year

      Good place to work at

      Oct 26, 2021 - Sales Advisor in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Good Uniform allowance * Lovely team to work with *Company really cares for staff with support

      Cons

      *Working unpredictable overtime due to lack of staff.

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    10. 3.0
      Former Employee

      Ok

      Nov 8, 2021 - ECommerce Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Attractive employees discount - 50% off

      Cons

      Location of the HQ - Hanger Lane

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