River Island Clothing Reviews | Glassdoor.co.uk

River Island Clothing Reviews

Updated 17 February 2019
462 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
River Island Clothing CEO Ben Lewis
Ben Lewis
149 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "below minimum wage if under 20, 8 hours a week to begin" (in 43 reviews)

  • "Long hours and constant changing dates of sale launch" (in 42 reviews)

More Pros and Cons

  1. "River Island"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Birmingham, England
    Former Employee - Sales Assistant in Birmingham, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at River Island Clothing part-time (Less than a year)

    Pros

    Good discount, friendly staff, modern

    Cons

    Poor wage, long hours, poor management

    Advice to Management

    Better communication skills with staff


  2. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Greenwich, England
    Current Employee - Customer Assistant in Greenwich, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (More than a year)

    Pros

    Always talk to people and actively engaging with customers to help them reach their goal for coming into the store for the day.

    Cons

    I don't like the pay and i need more money in order to lead a more comfortable life.

  3. Helpful (1)

    "Great starter carter in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Birmingham, England
    Current Employee - Sales Assistant in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at River Island Clothing part-time (Less than a year)

    Pros

    Got pay above minimum wage
    Lively atmosphere
    Welcoming people

    Cons

    Just standing on the shop floor serving customers all shift
    Didn’t get till trained


  4. "Really enjoyed my time working for the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Advisor in London, England
    Former Employee - Retail Sales Advisor in London, England
    Recommends

    Pros

    Making friends
    Good pay
    Uniform allowance

    Cons

    Not being able to go for breaks


  5. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Milton Keynes, England
    Former Employee - Sales Assistant in Milton Keynes, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing part-time (More than a year)

    Pros

    Discount
    Fashion Environment
    People
    Clothing
    Christmas meal

    Cons

    Restrictions of discount
    Poor management

    Advice to Management

    Be more friendly towards employees and compassionate


  6. "HQ role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Former Employee - Manager in London, England
    Approves of CEO

    I worked at River Island Clothing full-time (More than 3 years)

    Pros

    Good strong brand and secure steady job

    Cons

    Typical 9 to 5 job, lack of flexibility, there is a clash of departments

    Advice to Management

    Need to move with time and market trends


  7. Helpful (1)

    "Superficial and uninspiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer’s Administrative Assistant in London, England
    Former Employee - Buyer’s Administrative Assistant in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at River Island Clothing full-time (More than a year)

    Pros

    Great on site facilities such as large gym and studio, great restaurant with above standard level of food options,

    Cons

    Culture was superficial and uninspiring, no recognition for hard work, being “cool” and “pretty” was seen as the aspiration which felt incredibly immature and unsophisticated. Got a job in a more corporate environment where talent and hard work is recognised and doubled my salary.

    Advice to Management

    My experience in Buying at River Island was very negative, I found the culture superficial and management uninspiring, there didn’t seem to be any recognition for hard work and the excessive middle management made it appear impossible to progress. The team culture seemed to favour being “cool” and “pretty” which felt incredibly immature and unsophisticated. This experience was so life changing that I left London and the fashion industry entirely and got a corporate role in procurement and my life has changed for the better instantly. My salary doubled, and has kept climbing quickly, being in a culture that supports hard work and talent has enabled me to progress much faster than I ever would have at River Island.

  8. "excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Milton Keynes, England
    Former Employee - Retail Sales Associate in Milton Keynes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing (Less than a year)

    Pros

    amazing 40% employee discount is a pro

    Cons

    no cons at all with working there


  9. "Clique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Manager in London, England
    Former Employee - Commercial Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at River Island Clothing full-time (More than 10 years)

    Pros

    Good Discount and uniform.
    Nice team among the non managers.

    Cons

    Store Managers that have gone on too long

    Advice to Management

    Be a bit nicer, as a person, and a manager.


  10. "lovely atmosphere, decent benefits"

    StarStarStarStarStar
    Former Employee - Sales Advisor in Stirling, Scotland
    Former Employee - Sales Advisor in Stirling, Scotland

    I worked at River Island Clothing part-time (More than 3 years)

    Pros

    Lovely managers, friendly and welcoming atmosphere, decent discount and uniform allowance. I worked there as a student and was very grateful the store manager was flexible on giving me a few weeks of unpaid leave for going home for the summer.

    Cons

    It was a bit slow at times (often on Sundays) and then manic whenever the sale was on, but that's retail for you!