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River Island Clothing Reviews
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    River Island Clothing Reviews

    Updated 17 October 2018
    400 reviews

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    UK - All CitiesFull-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    River Island Clothing CEO Ben Lewis
    Ben Lewis
    142 Ratings

    400 Employee Reviews

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    Pros
    Cons

    • "below minimum wage if under 20, 8 hours a week to begin" (in 42 reviews)

    • "Quite long hours and can get very tiring" (in 40 reviews)

    More Pros and Cons

    1. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager in Bristol, England
      Former Employee - Store Manager in Bristol, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at River Island Clothing full-time (More than a year)

      Pros

      Great communication, great organisation and fantastic discounts

      Cons

      Long hours and constant changing dates of sale launch

      Advice to Management

      Be better prepared to market changes

    2. "Not what I expected"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend

      I worked at River Island Clothing full-time (Less than a year)

      Pros

      -big name company to work for

      Cons

      - chaotic and disorganised software delivery process
      - don't treat contractors properly
      - inflexible - ie do not let you work from home and make a fuss if you need to

      Advice to Management

      sort your processes out, redress the balance of uk/non uk staff as the culture is shifting

      3. Join the River Island Clothing team
      See Our Latest Jobs

    3. "Great part-time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Part-time Sales Advisor in Trafford Park, England
      Former Employee - Part-time Sales Advisor in Trafford Park, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at River Island Clothing part-time (More than a year)

      Pros

      -40% staff discount on all clothing and free uniform allowance.
      -Nice staff and supportive managers.
      -Decent job variety e.g. often moved around to different sections/trained in different areas

      Cons

      -Gets very busy during peak times e.g. Christmas and sales.

    4. "Great Organisation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in London, England
      Former Employee - Retail Sales Associate in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at River Island Clothing part-time (More than a year)

      Pros

      Lovely fun people and great management

      Cons

      None, I had a great experience

      Advice to Management

      Keep going !

    5. Helpful (1)

      "Highly recommended"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Advisor in Glasgow, Scotland
      Former Employee - Sales Advisor in Glasgow, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at River Island Clothing part-time (More than 3 years)

      Pros

      I have thoroughly enjoyed my time at River Island Buchanan Galleries, it has allowed me the flexibility to study whilst earning money in an environment I have thrived in. I have built great relationships, and with the support of the management team built on my retail knowledge which has supported my degree. They continually share best practice and encourage you to progress within the business should the opportunity arise. They guide us through decisions, allowing us to have a say before anything is implemented. This ensures that we are engaged as a team.
      If the opportunity ever arises I would love to return after my gap year.
      Great staff discount - 40%
      Uniform allowance quarterly - 100%

      Cons

      Behaviour of peers - aslong as you don’t allow yourself to be easily influenced by the negativity of your peer group you will enjoy your time here.
      Pay could also be more in line with industry standard

      Advice to Management

      You have a great way of taking people with you and gaining buy in along the way. Continue to share the great wealth of knowledge you all have in the retail sector, the people who want to further their careers in this industry will thrive on it, as I have. Don’t allow the negative comments of some of the staff be a reflection on you as it couldn’t be further from the truth. I can’t thank you enough for your support over the years.

    6. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Assistant in Rotherham, England
      Current Employee - Sales Assistant in Rotherham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at River Island Clothing part-time (More than a year)

      Pros

      Uniform, discount, friendly staff, good pay

      Cons

      Not enough hours but that’s not the fault of the company

    7. "Fab place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Advisor in Manchester, England
      Current Employee - Sales Advisor in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at River Island Clothing full-time (More than 3 years)

      Pros

      Staff discount, exclusive access to sales, uniform allowance

      Cons

      Lack of overtime available, high expectations

    8. Helpful (1)

      "Sales advisor"

      StarStarStarStarStar
      • Work/Life Balance
      Current Employee - Part-time Sales Advisor in Manchester City Centre, England
      Current Employee - Part-time Sales Advisor in Manchester City Centre, England

      I have been working at River Island Clothing part-time (More than a year)

      Pros

      I love the staffs at river island

      Cons

      The management is poor as the managers aren’t very good under pressure

    9. "Depends what you're looking for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - BAA in London, England
      Current Employee - BAA in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at River Island Clothing full-time (More than a year)

      Pros

      Nice Canteen, great office, lots of social activites

      Cons

      Over stretched, long hours, expect overtime without pay, hierarchical culture, location zone 3

    10. Helpful (1)

      "What you see is what you get."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Assistant in Leicester, England
      Former Employee - Retail Assistant in Leicester, England
      Doesn't Recommend
      Negative Outlook

      I worked at River Island Clothing part-time (Less than a year)

      Pros

      • Low effort if you are conscientious
      • Employee demographic are young people — good for building experience and learning social skills
      • Staff discounts and bonuses are quite generous

      Cons

      • Very busy hours with minimal rotation, making for overworked employees
      • Stressful in and out of management – low stress threshold meant very passive aggressive remarks and conversations
      • Poor micromanagement of employees
      • Disappointing skill floor. Not much experience to build upon once you master the basics

      Advice to Management

      Hire better management. Don’t scrounge off on and hire more competent employees to fill out weekly totals and work. Finally, understand people want to get the job done. Make more effort to make seminal connections with your employees.

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