River Island Clothing Reviews

Pros

This is an overview of my time at the River Island Leeds Trinity store.

Staff - My work colleagues were all super friendly and made me feel welcome from my very first shift. I found it very easy to make friends and always felt happy going in to work as it was such a positive environment. The management were great and ensured the workplace was organised and under good control. In addition to this, management were approachable and understanding of any issues external to work such as booking time off for university examinations and transferring to other River Island stores during uni holidays. Overall store morale fantastic.

Pay - V. good and above average for my age range. This demonstrates that River Island really do value their staff compared to other retailers which offer minimum wage. There is also often opportunity for overtime if you're interested.

Incentives & Benefits - There were regular incentives for reaching targets and the prizes were always different, which made work even more fun & exciting. Encouragement from staff and management. Uniform benefits every 3 months and staff discount extremely generous (40%). Additional Trinity discounts for various other shops/cafes/restaurants.

Skills - Working at River Island really improves your communication and teamwork skills as you are engaging with customers and carrying out tasks on a daily basis. Management are always looking at ways for you to develop on your skills and progress within the company if you wish to do so. Great training programme when you initial start.

Store - Modern, trendy place to work in the heart of Leeds city centre. Really easy access as train and bus station only 5 minute walk away. New till systems very up to date with technology but easy to use.

Social - often charity events and outside socials, not just at Christmas time like other retailers. You really do become great friends with your work colleagues.

Advice to Management

Keep being as you are, approachable, understanding and professional.

Pros

I learnt a lot about customer service: how to manage and exceed customer expectations - values that I still use in interviews I have (i.e. ACE service); 40% staff discount and free uniform allowance up to 125 pounds - depending on how many days a week you're contracted for
- Although a good starting point for a customer service role: they're open to individuals who have not had substantial past experience within the field

Pros

- alot of overtime available
- great experience gained
- mostly nice customers
- great discounts
- free uniform
- get to wear trainers

Advice to Management

- Learn how to become good managers before becoming one
- treat everyone with 100% respect

Pros

-40% off clothing
-great place to work
-over time
- hard work always gets noticed
-everyone is really friendly
-

Advice to Management

Sheryl my manager is so lovely, she always helps me out whenever she can. I want to learn everything I can in river island including layouts and she always supports me! Everyone made me feel really welcome when I started.

Pros

Uniform allowance and the staff discount was very generous (40%)
Holiday was generally approved if submitted well in advance

Advice to Management

Favouritism results in half the staff being unhappy and not doing their jobs properly!

Pros

Met some amazing people and that’s about it

Advice to Management

Sort that store out it is a disgrace. Especially management

Pros

- fun
- youthful
- friendly
- early finish in the summer
- quite a few events, bake sales etc

Pros

the pay is fair and one of the highest in retail I've known
rewards such as gift cards
healthy discount
making friends

Pros

Friendly staff and managers
Good Training
Discounts
Fun job
Easy to learn
Encouragement from staff
Help with any questions
Great location
Stylish clothes

Advice to Management

Update operating systems

Pros

Excellent employee discount
Overtime
Clothing allowance

Advice to Management

Just to be nicer to staff