River Island Clothing Employee Reviews about "staff discount"

Updated 5 Aug 2020

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3.6
68%
Recommend to a Friend
81%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
20 Ratings
Pros
Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 57 reviews)

  • "Although the pay is slightly over minimum wage I don’t think the company do enough for their staff(in 49 reviews)

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Reviews about "staff discount"

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  1. "Excellent company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Barrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time for more than 10 years

    Pros

    The company put employees first Good staff discount Opportunity to progress

    Cons

    Sometimes it can be boring if the store is quiet

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  2. "Well..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Stratford, London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at River Island Clothing part-time for more than 3 years

    Pros

    Free uniform allowance up to a certain amount, generous staff discount.

    Cons

    A very cliquey atmosphere surrounding management and staff. When management leave they are usually not replaced unless absolutely necessary. The role of a manager will usually be given to a level 3 sales assistant in order to cut costs. Management purposefully hides information about opportunities such as level-3 to management roles in other stores in order to maintain their store staff and reduce retraining and rehiring. Most sales floor staff are young and at university and college. This usually means treatment by management can be undermining and very school-like even if you're more senior. Engagement with sales assistants from high ups during visits such as the area manager, regional manager, the CEO, and the founder usually never happen. The Area Manager will quiz you on protocols and service skills, but these are never just refreshing conservations as management will drill into you that you can't mess up these situations. This creates a lot of stress and usually, most visits are stressful. I would have liked the opportunity to have some sort of conversation or witness others engage with these individuals in a more productive manner. I did not feel seen, heard, or recognized by these people. Because you're on the lowest end of the payroll, you do feel easily replace and that you don't matter. You also have to deal with a lot of emotionally immature people, be that staff or customers. Working here will most definitely affect your mental health. The company is trying to change that, but sometimes a leaflet and a poster in a toilet do not seem that engaging or helpful.

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  3. "Love River Island"

    5.0
    Current Employee - Sales Advisor in Guildford, England

    I have been working at River Island Clothing part-time

    Pros

    Friendly team and staff discount

    Cons

    No cons they were all good

  4. "."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Glasgow, Scotland
    Doesn't Recommend
    Approves of CEO

    I have been working at River Island Clothing full-time for more than a year

    Pros

    Always busy. 40% staff discount. Room for extra circular training at own discretion. Good for overtime.

    Cons

    Employee hierarchy lacking structure. LVL 2's are not classed as management yet are expected to do the same work as a manager but don't receive the same pay or benefits as a manager. If you mention this you will be outted from the 'team'.

  5. "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in London, England

    I worked at River Island Clothing part-time for more than a year

    Pros

    Staff discount is the only positive

    Cons

    Expectations are unrealistic and do not match up with salary

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  6. "Overworked"

    3.0
    Former Employee - Assistant Merchandiser in London, England

    I worked at River Island Clothing full-time for more than 5 years

    Pros

    Amazig staff discount and staff shop

    Cons

    Long hours with minimal rewards

  7. "Good progression and benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for more than 3 years

    Pros

    Good potential for progression and good staff discount

    Cons

    Could pay the staff a bit more

  8. "River Island"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Manager in Belfast, Northern Ireland

    I have been working at River Island Clothing full-time for more than 5 years

    Pros

    50% staff discount Good uniform allowance

    Cons

    Long hours Lack of progression Poor planning

  9. "River Islannd"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Cardiff, Wales
    Recommends

    I worked at River Island Clothing part-time for less than a year

    Pros

    Good staff discount Friendly environment

    Cons

    Some of the managers are lazy and make you do their work

  10. ""Perks" aren't really perks"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at River Island Clothing part-time for less than a year

    Pros

    Staff discount of 40%- doesn't apply to sale or any other brands and is capped at £250 of full price clothes a month. Uniform allowance of £65 (per 8 hour weekly contract) or £105 (per 20 hour weekly contract) every 3 months- this is only enough to buy 1 pair of jeans/trousers and one top a month, can't be used on any sale or promotional items, accessories, shoes or bags. You are required to wear in-season River Island (head to toe) every shift, so you have to spend a substantial amount on RI clothes regularly. Lots of extra hours available around Christmas, regardless of whether you want them or not you have to work them. Pay is above minimum wage (because stores are kept understaffed whilst you have to work at max efficiency)

    Cons

    Hard to get time off if you are not a level 2/management. No overtime. Rotas constantly appear on a Saturday evening for Sunday. Very demanding job role. Rotas are final, shift swapping is rarely approved and you must find your own cover before phoning in sick (at least 2 hours in advance of shift). A lot of physical work involved on delivery days- shifting large totes of stock. Management usually reluctant to interact with low level employees, particularly about time off, holiday pay, shift swaps, etc. Shifts tend to be 4 hours long to avoid giving staff breaks (breaks are unpaid anyway). Staff room has lockers (most staff share a locker with 1 other and management have access to all lockers), a small fridge and a kettle- no cutlery, crockery or even tea/coffee. You need management permission to use the toilet, so if other staff or busy or manager is with someone else, you must wait until they approve it.

Found 78 reviews