River Island Clothing Employee Reviews about "staff discount"

Updated Nov 17, 2020

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Found 84 of over 1,651 reviews

3.9
79%
Recommend to a Friend
94%
Approve of CEO
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "staff discount"

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    1. 5.0
      Current Employee, more than 5 years

      Great

      Oct 13, 2020 - Sales Advisor in Gateshead, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely staff, great staff discount and uniform

      Cons

      Christmas hours are slightly unsociable but that’s retail

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    2. 4.0
      Former Employee

      Great

      Oct 28, 2020 - Sales Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing staff discount Nice fashion stykes

      Cons

      Can be quite Cliquey in the store

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    3. 4.0
      Former Employee

      Good

      Oct 5, 2020 - Sales Assistant in Leicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A generous staff discount of 40%

      Cons

      Not much chance for career progression

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    4. 5.0
      Former Employee, more than 10 years

      Excellent company

      Aug 5, 2020 - Store Manager in Barrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company put employees first Good staff discount Opportunity to progress

      Cons

      Sometimes it can be boring if the store is quiet

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    5. 2.0
      Current Employee, more than 3 years

      Well...

      Jun 19, 2020 - Sales Assistant in Stratford, London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free uniform allowance up to a certain amount, generous staff discount.

      Cons

      A very cliquey atmosphere surrounding management and staff. When management leave they are usually not replaced unless absolutely necessary. The role of a manager will usually be given to a level 3 sales assistant in order to cut costs. Management purposefully hides information about opportunities such as level-3 to management roles in other stores in order to maintain their store staff and reduce retraining and rehiring. Most sales floor staff are young and at university and college. This usually means treatment by management can be undermining and very school-like even if you're more senior. Engagement with sales assistants from high ups during visits such as the area manager, regional manager, the CEO, and the founder usually never happen. The Area Manager will quiz you on protocols and service skills, but these are never just refreshing conservations as management will drill into you that you can't mess up these situations. This creates a lot of stress and usually, most visits are stressful. I would have liked the opportunity to have some sort of conversation or witness others engage with these individuals in a more productive manner. I did not feel seen, heard, or recognized by these people. Because you're on the lowest end of the payroll, you do feel easily replace and that you don't matter. You also have to deal with a lot of emotionally immature people, be that staff or customers. Working here will most definitely affect your mental health. The company is trying to change that, but sometimes a leaflet and a poster in a toilet do not seem that engaging or helpful.

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    6. 2.0
      Current Employee, less than 1 year

      "Perks" aren't really perks

      May 20, 2019 - Sales Assistant in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff discount of 40%- doesn't apply to sale or any other brands and is capped at £250 of full price clothes a month. Uniform allowance of £65 (per 8 hour weekly contract) or £105 (per 20 hour weekly contract) every 3 months- this is only enough to buy 1 pair of jeans/trousers and one top a month, can't be used on any sale or promotional items, accessories, shoes or bags. You are required to wear in-season River Island (head to toe) every shift, so you have to spend a substantial amount on RI clothes regularly. Lots of extra hours available around Christmas, regardless of whether you want them or not you have to work them. Pay is above minimum wage (because stores are kept understaffed whilst you have to work at max efficiency)

      Cons

      Hard to get time off if you are not a level 2/management. No overtime. Rotas constantly appear on a Saturday evening for Sunday. Very demanding job role. Rotas are final, shift swapping is rarely approved and you must find your own cover before phoning in sick (at least 2 hours in advance of shift). A lot of physical work involved on delivery days- shifting large totes of stock. Management usually reluctant to interact with low level employees, particularly about time off, holiday pay, shift swaps, etc. Shifts tend to be 4 hours long to avoid giving staff breaks (breaks are unpaid anyway). Staff room has lockers (most staff share a locker with 1 other and management have access to all lockers), a small fridge and a kettle- no cutlery, crockery or even tea/coffee. You need management permission to use the toilet, so if other staff or busy or manager is with someone else, you must wait until they approve it.

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    7. 3.0
      Former Employee

      Great company

      Aug 24, 2020 - Production Tech Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teams of people to work with. Good staff discount, subsidized food and on site parking.

      Cons

      Very hard to get good pay, also no bonuses offered.

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    8. 3.0
      Current Employee

      Sales Assistant/ Advisor

      Jul 20, 2020 - Graduate Student in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Short hours at work Nice people staff discount and employee budget on staff uniform

      Cons

      Not for the long term

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    9. 5.0
      Current Employee

      Love River Island

      Mar 11, 2020 - Sales Advisor in Guildford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team and staff discount

      Cons

      No cons they were all good

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    10. 2.0
      Current Employee, more than 1 year

      .

      Dec 1, 2019 - Product Manager in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always busy. 40% staff discount. Room for extra circular training at own discretion. Good for overtime.

      Cons

      Employee hierarchy lacking structure. LVL 2's are not classed as management yet are expected to do the same work as a manager but don't receive the same pay or benefits as a manager. If you mention this you will be outted from the 'team'.

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