Rogers Communications Customer Services Representative Reviews

Updated Oct 24, 2021

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Found 329 of over 4,674 reviews

3.9
64%
Recommend to a Friend
80%
Approve of CEO
Rogers Communications President and CEO Joe Natale
Joe Natale
95 Ratings
  1. 5.0
    Current Employee

    Cs

    Aug 16, 2020 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Place to work nice

    Cons

    No cons working At Rogers community

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  2. 4.0
    Former Employee, more than 1 year

    Good part-time job for student

    Oct 24, 2021 - Customer Service Representative in Montreal, QC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Work from home possible Good hours

    Cons

    Lack of communication between departments

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  3. 5.0
    Current Employee, more than 5 years

    Competitive salary for my role

    Oct 12, 2021 - Customer Service Representative in Montreal, QC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible, good pay, easy work

    Cons

    not much room to promote ,

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  4. 2.0
    Current Employee, more than 5 years

    Monotonous

    Oct 13, 2021 - Customer Service Representative in Ottawa, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not many to be honest.

    Cons

    Monotonous, KPI driven environment, every second is tracked.

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  5. 3.0
    Former Employee, more than 8 years

    Great place to work when traditional media was king.

    Oct 9, 2021 - Account Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and autonomy - cafeteria and gym and great location (but this was pre- covid)

    Cons

    Very little job security. Several women laid off during their maternity leave

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  6. 4.0
    Former Employee, more than 5 years

    Great retail role to have overall pays well

    Sep 24, 2021 - Retail Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Flexible hours Good benefits Good stability

    Cons

    Slow company upward movement Slow raise increase

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  7. 4.0
    Former Employee, more than 1 year

    Customer Service Rep

    Sep 22, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, opportunity, advancement, commission, fair

    Cons

    late night shifts, can be pressured for sales too much

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  8. 1.0
    Former Employee, more than 3 years

    Dont even think of dropping your cv there

    Oct 20, 2021 - Customer Service Representative in Montreal, QC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home. Thats it

    Cons

    Everything else. Literally…..lol lol lol

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  9. 5.0
    Current Employee, less than 1 year

    Great Company

    Sep 12, 2021 - Customers Service Representative in Kelowna, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent pay and good benefits

    Cons

    Management is not caring and careless

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  10. 4.0
    Current Temporary Employee, less than 1 year

    Good benfits

    Sep 9, 2021 - Customer Service Representative (CSR) in Ajac
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Epp and insurance good advantage

    Cons

    Pay isn’t the greatest available

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