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Royal Bank of Scotland Reviews

Updated 20 April 2018
2,687 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
954 Ratings

2,687 Employee Reviews

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Pros
Cons
  • work-life balance and flexible working could be better (in 44 reviews)

  • Corporate speak / company so huge I have no idea who half the people referred to are in all the memos updating us about senior management changes (in 89 reviews)

More Pros and Cons

  1. "Best Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Approves of CEO

    I worked at Royal Bank of Scotland (More than a year)

    Pros

    Friendly Environment, Knowledgable Training Period

    Cons

    Nothing so far, Should offer better pay

    Advice to Management

    Nothing so far


  2. "Credit risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Risk Manager in London, England
    Current Employee - Credit Risk Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Flexible working, relax, friendly, good work-life balance.

    Cons

    Not many growth opportunities, reducing London presence.

    Advice to Management

    More focus on keeping good people.

  3. "Decent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent benefits
    Opportunities for promotion

    Cons

    Long additional hours often


  4. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time

    Pros

    Flexibility, support for career development and personal development - well being etc.

    Cons

    A large employer sometimes can lack transparency and communication


  5. "Good employer but verylong hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Assistant in Manchester, England
    Former Employee - Legal Assistant in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland (Less than a year)

    Pros

    Good benefits and good sense of community within the company

    Cons

    involved a lot of very long hours

    Advice to Management

    provide more one to one meetings with employees to discuss progress


  6. "working at RBS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Customer Service Representative in Manchester City Centre, England
    Current Employee - Inbound Customer Service Representative in Manchester City Centre, England

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    excellent reward package, competitive salary,

    Cons

    Instability which is impacting all of the bank sector at the moment is affecting the opportunities to progress through the company


  7. "Good or bad to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 10 years)

    Pros

    NatWest is the main brand in England and Wales which is a large well respected company, however the RBS brand remains tainted by the fallout from the Financial Crisis in 2008 in many peoples eyes.

    Cons

    The company is pulling out of many international markets which has resulted in the group downsizing which limits opportunities to progress.

    Advice to Management

    Provide more training opportunities to develop staff, to help up skill staff and to demonstrate that they are valued.

  8. "Good starting job"

    StarStarStarStarStar
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Royal Bank of Scotland full-time (More than a year)

    Pros

    Give people a chance

    Cons

    High turn over of staff


  9. "Finally coming out of crisis mode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in London, England
    Former Employee - Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal Bank of Scotland full-time (More than 5 years)

    Pros

    Management finally gets it and is again focusing on customers, employees, and investing in the business.

    Cons

    Pay is flat to decreasing for years now...

    Advice to Management

    Morale is still relatively low, but getting better. Focus on staff issues.


  10. "Pretty decent, flexible employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Advisor in Liverpool, England
    Current Employee - Human Resources Advisor in Liverpool, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Royal Bank of Scotland part-time (More than a year)

    Pros

    Flexibility re. home working, hours, competitive salary & bens package

    Cons

    Corporate speak / company so huge I have no idea who half the people referred to are in all the memos updating us about senior management changes.

    Advice to Management

    Put a simple org chart link out there with memos about changes to management structures


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