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Royal College of General Practitioners Reviews

Updated 19 September 2017
11 reviews

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2.6
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3 Ratings

11 Employee Reviews

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  1. "Mediocrity - not too shabby, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Royal College of General Practitioners full-time (More than a year)

    Pros

    Super convenient location, gorgeous building/office, happy people, some general appetite for growth and some directors are brilliant.

    Cons

    - they offer 2 types of contracts (depending on roles) and one is crap, nothing better than statutory minimums, making turnover high and moral low
    - No career development or promotions
    - The organisation has changed management: got rid of CEO and lead by senior stakeholders who are not business people and don't 'get it', and want sign off on everything though never actually sign off.
    - As organisation is absolutely opposed to risk and non commercial, despite claims otherwise ... this makes it near impossible to get any plans approved.

    Advice to Management

    - To many chefs spoil the pot
    - Get commercial management in place if you really want to grow/expand
    - Take better care of ALL your employees
    - Money talks and your employees have bills to pay
    - Trust the managers/directors you've put in place to do the right thing


  2. "Good team and work/life balance make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Royal College of General Practitioners full-time (More than a year)

    Pros

    - Great colleagues, with a generally relaxed and friendly working atmosphere.
    - The office in London is a really pleasant place to work, and located conveniently.
    - Have a good amount of responsibility with varied and interesting work.
    - Good work/life balance - very rarely need to work late, good flexi arrangements.

    I suspect it varies from role to role but I get a lot of job satisfaction.

    Cons

    - It's a confusing structure, can be hard to navigate the processes and senior management.
    - Teams rarely work together. Can feel very political.
    - Some management decisions seem arbitrary and unnecessary. Seems to have been improving more recently, however.
    - Not a huge amount of career progression for some roles.


  3. "RCGP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits and community spirit in London Office

    Cons

    Management could work better together


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "RCGP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Royal College of General Practitioners full-time

    Pros

    Really nice colleagues and fleixble working arrangements.

    Cons

    RCGP is a difficult place to work. It has a negtive, very secretive, and very micro-managing culture and the different parts of the organisation struggle to work together.


  6. Helpful (2)

    "Promises a lot, delivers little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Royal College of General Practitioners full-time (Less than a year)

    Pros

    It's a lovely building to work in and many of the staff are friendly. There is a staff network which run regular social activities from quiz nights to charity cake sales

    Cons

    The RCGP has terrible internal communications and all of the departments seem to work in silos. There are too many levels of management. A large number of staff having been working at the RCGP for many years (10+) which creates a level of complacency and difficulty when trying to move to new/more efficient ways of working.


  7. "Great place to work in, though little career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I have been working at Royal College of General Practitioners part-time (More than 3 years)

    Pros

    - Great Staff Benefits
    - Amazing building and location to work in
    - friendly and helpful collegues

    Cons

    - Little to no career development
    - Recuiting externally rather than prioritising internal employees
    - Salary way below London average


  8. "Lovely staff, appalling management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Non-management staff are generally really nice, friendly and fun. Location is great - large, open building with good coffee shop. Being involved in training GPs feels worthwhile and useful.

    Cons

    Sadly RCGP is run by committees and senior management who are all fighting for top spot. One director runs his department like a despot, staff made so scared they jump to fulfil his whims - instead of being left to work on important stuff. 'Yes' people are manoeuvred into place to continue this without question. The CEO seems like a genuinely nice guy but doesn't change any of this.

    IT is woefully out of date despite the small IT dept working their socks off to support the staff. HR is laughable - they ignore serious complaints and constantly make mistakes like getting names and dates wrong (check your contract carefully!).

    Staff turnover of 40% shows how people feel - but also makes for lots of leaving drinks, shame the salary's are so bad it's hard to buy a round!

    Advice to Management

    Spend more money internally and listen to staff. Stop wasting money on outsourcing.


  9. Helpful (1)

    "Clowns running the circus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lower Manager in London, England
    Current Employee - Lower Manager in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Royal College of General Practitioners full-time (Less than a year)

    Pros

    Firstly, the last review made me laugh and I wonder if the manager in question wrote it. It is sickly untrue as that 'best manager' has had a string of resignations from capable employees who simply cannot work for the person in question. The RCGP has many good employees and is located in a wonderful building. Besides that there's not much going for it and an annual staff turnover of 40% tells a bleak story of what it is like to work there. If the members knew the truth of what goes on they would be horrified!

    Cons

    Very weak senior leadership who have no direction and simply self serve their own needs. The problem is they are so weak they cannot face their own failings and probably think they are good! Many suspect there is a hidden agenda as many projects are costly and yet the college is run like it was in the 70's. It would not surprise me in the slightest if bungs were taking place. Pay is very low for London and staff are treated very bad, there is a fear of discipline if you don't take orders when you know they are wrong. Money is wasted like it is grown on trees. Overall a very poor employer and I can't wait to find another job once I have got a year on my CV.

    Advice to Management

    Give up and let more capable staff in to turn the sorry mess around. Look in the mirror accept your own failings and stop treating staff so poorly.


  10. "Head of Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook

    I worked at Royal College of General Practitioners full-time (Less than a year)

    Pros

    The RCGP was an excellent employer.

    My line Director was Executive Director - Planning & Resources. One of my top Bosses ever !

    Cons

    None that I experienced whilst working @ RCGP.

    Advice to Management

    Listen to staff. Often employees have great ideas that could radically improve the organisation.


  11. "Great offices - unfortunately poor employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Royal College of General Practitioners full-time (More than 3 years)

    Pros

    The offices are great, bright and spacious just by Euston station. The coffee shop is good and although most of the staff are quite sour faced (probably from the effects of working at the RCGP) in general most are friendly. It feels like you are working for a good cause.

    Cons

    Management are more regimental than the British army, they seem to get great pleasure stabbing each other in the back when they are not doing that to staff! The staff turnover is amazing and makes for leaving drinks every week, 6 months employment is classed as a long time if you can bear it that long. The college wastes money as if it's going out of fashion and the IT they use is something out of the eighties. My tiny little laptop can't even cope with loading the most basic software. It is by far the worst employer I have ever worked for and how the college will survive with dwindling GP numbers I don't know. They treat staff like dirt and have little care if they decide to move on. As for pay, they pay Bradford wages in the centre of London.

    Advice to Management

    You are destroying the organisation and you need to invest in your employees. You should try to get on together as everyone can see that you are all just trying to manoeuvre for the CEO's job should and when he leave. He by the way seems like one of the good guys. You need to invest inwards instead of outsourcing to companies who are simply intent on making as much money from the college and not providing high quality services. Their needs to be a cull and change, but at the most senior levels the workers mostly care and want the college to succeed.


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