Royal College of General Practitioners Reviews | Glassdoor.co.uk

Royal College of General Practitioners Reviews

Updated Nov 28, 2019

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2.6
29%
Recommend to a Friend
22%
Approve of CEO
Royal College of General Practitioners  Chief Operating Officer  Valerie Vaughan-Dick   (no image)
Valerie Vaughan-Dick
5 Ratings
  1. "Great employer when you need them most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Royal College of General Practitioners full-time for more than a year

    Pros

    Beautiful building. Left to get on with the job. Had a bereavement and they couldn’t be supportive enough. Interesting work. Good benefits. Great manager really accommodating and values a true work life balance

    Cons

    Some individuals and teams don’t bring out the best in the college.

    Advice to Management

    Make flexible working truly flexible.

    Royal College of General Practitioners 2019-11-28
  2. "Alright, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Services Administrator in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Royal College of General Practitioners full-time for less than a year

    Pros

    Good company, nice building, nice place to work, decent pay

    Cons

    Management aren't always nice or good at their jobs. The company does not offer time off for Doctors appointments, or other medical appointments. You have to build up flexi time if you have a Dr's appointment.

    Advice to Management

    Don't put staff under pressure as they will crack and the work will not get done. Also, don't treat staff as if they are disposable.

    Royal College of General Practitioners 2019-10-20
  3. "Constant staff rotation in some teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer Officer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Royal College of General Practitioners full-time

    Pros

    Well established college, good location.

    Cons

    Managers lacking skills, no investment in staff.

    Advice to Management

    Invest and retain staff.

    Royal College of General Practitioners 2019-09-02
  4. "Slowly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Database Administrator 
    No Opinion of CEO

    I have been working at Royal College of General Practitioners full-time

    Pros

    Versatile work and good staff benefits

    Cons

    Structure makes it hard to implement changes quickly

    Royal College of General Practitioners 2019-07-09
  5. Helpful (3)

    "Fossils run the place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal College of General Practitioners full-time for less than a year

    Pros

    I can't find one alas.

    Cons

    There are staff which seem to believe communication is not required in the company. They have weak policies and management that look like they need an upgrade. There is little to no potential for growth and the COO I feel has no grasp of the mechanism to run the place.

    Advice to Management

    Wake up and listen, listen, listen or else you will destroy the place with your backward ways!

    Royal College of General Practitioners 2019-07-08
  6. Helpful (1)

    "Nice to work but no progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Membership Assistant in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Royal College of General Practitioners full-time for less than a year

    Pros

    The social life, the lower tiered staff, nice offices, flexi time, gym on site

    Cons

    Senior management couldn't care less what their team does for them, feel like you're not making a difference doing the work as no credit given

    Advice to Management

    Learn your staff's names, make them feel included and let them know what youre doing.

    Royal College of General Practitioners 2019-05-20
  7. Helpful (4)

    "Soul destroying"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Royal College of General Practitioners full-time for less than a year

    Pros

    The only pro was flexi time. This is done really well but older members of staff abuse this.

    Cons

    Working here was utterly depressing. Senior members of staff and longstanding members are horrible and resistant to change. You are not allowed to have a voice here. The COO is a vindictive liar and so is the HR team. Staff turnover is very high but only the newer staff, most of them don't even wait to complete probation. Absolutely horrible place to work. Your own manager won't even support you here, they're all so... 2 faced.

    Show More

    Advice to Management

    Start looking at your managers more closely. They abuse the flexi time system, waste time and resources during the day on personal activities. Also of people make accusations about people, investigate properly or at least use common sense.

    Royal College of General Practitioners 2019-05-29
  8. Helpful (6)

    "Looking to fullfill your professional dreams? Not the right place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal College of General Practitioners full-time

    Pros

    Nice work building; some great friends (those who are nice)

    Cons

    If you thrive working in a fast pace, flexible, agile environment and want to innovate and react to emerging thinking you'll soon be identified as a virus against a status quo that still thinks the world is in the 70s.

    Advice to Management

    Good luck staying in touch. Soon you'll find out results are not being delivered and all eyes will be on you. Value your experts or other competitors will.

    Royal College of General Practitioners 2019-02-10
  9. Helpful (10)

    "Useless COO and no direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Royal College of General Practitioners full-time for more than 3 years

    Pros

    Most staff are lovely people and the building is great. Flexible working and helping doctors do a better job is also nice.

    Cons

    The COO and senior management team haven't got a clue what they are doing. They don't understand what the organisation does and obsess over tiny matters, micromanaging, while ignoring the strategically important stuff. They don't trust the experts they have employed to do a job which is why all the best people are leaving or already gone. One very long standing assistant director is just poison but she's been there... so long they all listen to her for some reason.

    Show More

    Advice to Management

    Be strategic and actually lead. Devolve decision making to the experts actually doing the work. Get rid of the rubbish and poisonous staff

    Royal College of General Practitioners 2018-03-17
  10. Helpful (3)

    "Mediocrity - not too shabby, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Royal College of General Practitioners full-time for more than a year

    Pros

    Super convenient location, gorgeous building/office, happy people, some general appetite for growth and some directors are brilliant.

    Cons

    - they offer 2 types of contracts (depending on roles) and one is crap, nothing better than statutory minimums, making turnover high and moral low - No career development or promotions - The organisation has changed management: got rid of CEO and lead by senior stakeholders who are not business people and don't 'get it', and want sign off on everything though never actually sign off. - As organisation is... absolutely opposed to risk and non commercial, despite claims otherwise ... this makes it near impossible to get any plans approved.

    Show More

    Advice to Management

    - To many chefs spoil the pot - Get commercial management in place if you really want to grow/expand - Take better care of ALL your employees - Money talks and your employees have bills to pay - Trust the managers/directors you've put in place to do the right thing

    Royal College of General Practitioners 2017-09-19
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