Royal London Reviews | Glassdoor.co.uk

Royal London Reviews

Updated 16 October 2018
165 reviews

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4.2
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165 Employee Reviews

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Pros
  • "Great work culture which gives us good work/life balance" (in 21 reviews)

  • "The flexible working enables employees to have a great work life balance whether that's to help with family life or enable you to achieve other goals" (in 13 reviews)

Cons
  • "I think we can find more ways of extracting these ideas so that they are heard by senior management e" (in 8 reviews)

  • "Work life balance isn’t always great" (in 3 reviews)

More Pros and Cons

  1. "Genuinely pleasant place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (Less than a year)

    Pros

    - The culture is inclusive and friendly
    - Genuine company wide desire to improve experience for our customers
    - Strong benefits package

    Cons

    - The friendly culture can lead to people being slightly too 'nice' making honest conversations tricky at times. However, there is work ongoing to improve the use of feedback both positive and constructive.

    Advice to Management

    Continue to respect and empower your employees.

    Royal London Response

    8 Oct 2018 – Group CEO

    Thanks for taking the time to share your thoughts. It’s good to hear that you are enjoying your experience with Royal London.


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Royal London full-time

    Pros

    generally a good company to work for with a relaxed atmosphere and a good work life balance

    Cons

    managerial differences in department/ functions can be quite stark

    Royal London Response

    17 Oct 2018 – Group CEO

    Thanks for posting your thoughts and it’s good to know that you are enjoying your time at Royal London. The inconsistent leadership capability that you point to is a fair observation and a legacy of... More

  3. "Royal London"

    StarStarStarStarStar
    Current Employee - Case Manager in Glasgow, Scotland
    Current Employee - Case Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than a year)

    Pros

    Flexible work, supportive managers and emphasis on development.

    Cons

    Needs to be more money spent on tech and recruitment.

    Royal London Response

    14 Oct 2018 – Group CEO

    Many thanks for taking the time to write and share your review. It’s good to know that overall you are enjoying your experience of working for Royal London. We are spending over £600m on replacing... More


  4. "An inclusive and a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London part-time (More than 10 years)

    Pros

    Royal London is a great place to work, not only are we are the largest Mutual Life and Pensions Insurance Company in the UK but our ethics our second to none. We are strong and passionate about Social Responsibility and are currently working hard to promote Wellbeing within the company. Part time employees in my experience are treated on their merits and are treated no differently to full time employees and if you create your own opportunities for promotion (or even a sideways move into another part of the business) then this is fully supported. We are a dynamic company and in all my working years Royal London is the best company I have ever worked for, the number of people who have left (for whatever reason) and uttered the words "I wish I'd never left..."

    Cons

    Not many, sometimes we can get caught up in bureaucracy and policies and procedures but then we are an Insurance company!

    Advice to Management

    Simplify our Personal Development Plans!

    Royal London Response

    26 Sep 2018 – Group CEO

    Wow it’s great that you feel so passionate and positive about working for Royal London. That is great to hear. I’ll pass on the message about development plan forms being too complicated. I was... More


  5. "A truly great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmslow, England
    Current Employee - Anonymous Employee in Wilmslow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than a year)

    Pros

    The people
    Work life balance
    Feeling valued
    Being empoered to make a difference

    Cons

    Systems and processes are outdated and labour intensive. But a new system is being developed that should solve most of this.

    Advice to Management

    Keep the engagement and two way communication going.

    Royal London Response

    24 Sep 2018 – Group CEO

    Many thanks for taking the time to share your thoughts via this review. Great to hear that you are enjoying your experience of working at Royal London.


  6. Helpful (1)

    "Keep up the good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Function in Wilmslow, England
    Current Employee - Support Function in Wilmslow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than 3 years)

    Pros

    Good involvement with staff
    Ability to get involved in projects and develop yourself
    Annual bonus
    Change is communicated well

    Cons

    Some benefits aren't available to lower graded employees until they have been employed for a couple of years.
    Struggling to gain promotion despite 2 years off 'Strong' rated performances

    Advice to Management

    Keep up the good work. Royal London is a great company to work for. I am concerned about the office move though as it will be an additional 8 mile journey each day. So costs and time will add in significantly

    Royal London Response

    6 Sep 2018 – Group CEO

    Thanks very much for taking the time to submit your review and it’s good to know that you are enjoying your experience of working for Royal London. I understand your concern about the move. We looked... More


  7. "Company Interested in driving individuals development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bath, England
    Current Employee - Anonymous Employee in Bath, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than 3 years)

    Pros

    -If you want to develop and are really self-driven, it is recognised and rewarded.
    -The people are the best part
    -You can challenge current processes
    -Owned by Royal London and really drives the values which are a good thing

    Cons

    -When making decisions, thinking of the impact for all aspects of the business could be better
    -Some employees who have been around for a while have got an old fashioned mind set and need to embrace the change and get on board.

    Advice to Management

    Continue to go forward, keep connecting with Ascentric and encorporate them into the group. Senior leaders need to be more visible although compared to most companies some do try.

    Royal London Response

    16 Aug 2018 – Group CEO

    Thanks for taking the time to post your thoughts and it’s great to know that you are enjoying your experience of working for Royal London. Our wrap business has a great future in the Royal London... More

  8. Helpful (2)

    "Bureaucratic, Old Technology, Lack of variety, Some bad managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Wilmslow, England
    Former Employee - Senior Software Engineer in Wilmslow, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Royal London full-time (More than a year)

    Pros

    Pension, Benefits, Work Life Balance

    Cons

    Low Pay, Work is dull, world is always advancing 2x speed of Royal London

    Advice to Management

    Communicate with staff better, Treat staff better, Be open to listening to staff. Be open to new technology and methods of doing things. Explore opportunities and allow staff to show their skills instead of clipping ther wings.

    Royal London Response

    29 Aug 2018 – Group CEO

    Sorry to hear that you didn’t enjoy your experience of working for Royal London. I am surprised that you don’t feel that we are open to new technology given that we are spending £600m on introducing... More


  9. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal London full-time

    Pros

    Training started off well but since joining a team training has been sparse. Staff are friendly and helpful but have been left to it for some time

    Cons

    As a new starter there is a lack of support

    Royal London Response

    19 Aug 2018 – Group CEO

    Thanks for taking the time to write and post your review. I think that your criticism of our training support is fair. We hired a large number of new employees early this year / late last year to... More


  10. "Wilmslow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal London full-time

    Pros

    Nice area, spacious office, relaxing environment

    Cons

    20 mins walk away from train station

    Royal London Response

    3 Aug 2018 – Group CEO

    Thanks for submitting your review.


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