Royal London Reviews | Glassdoor.co.uk

Royal London Reviews

Updated 17 August 2018
159 reviews

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4.2
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159 Employee Reviews

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Pros
  • "Great work culture which gives us good work/life balance" (in 19 reviews)

  • "The flexible working enables employees to have a great work life balance whether that's to help with family life or enable you to achieve other goals" (in 13 reviews)

Cons
  • "I think we can find more ways of extracting these ideas so that they are heard by senior management e" (in 8 reviews)

  • "Work life balance isn’t always great" (in 3 reviews)

More Pros and Cons

  1. "Company Interested in driving individuals development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bath, England
    Current Employee - Anonymous Employee in Bath, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than 3 years)

    Pros

    -If you want to develop and are really self-driven, it is recognised and rewarded.
    -The people are the best part
    -You can challenge current processes
    -Owned by Royal London and really drives the values which are a good thing

    Cons

    -When making decisions, thinking of the impact for all aspects of the business could be better
    -Some employees who have been around for a while have got an old fashioned mind set and need to embrace the change and get on board.

    Advice to Management

    Continue to go forward, keep connecting with Ascentric and encorporate them into the group. Senior leaders need to be more visible although compared to most companies some do try.

    Royal London Response

    16 Aug 2018 – Group CEO

    Thanks for taking the time to post your thoughts and it’s great to know that you are enjoying your experience of working for Royal London. Our wrap business has a great future in the Royal London... More


  2. "Wilmslow"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal London full-time

    Pros

    Nice area, spacious office, relaxing environment

    Cons

    20 mins walk away from train station

    Royal London Response

    3 Aug 2018 – Group CEO

    Thanks for submitting your review.

  3. "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal London full-time

    Pros

    Training started off well but since joining a team training has been sparse. Staff are friendly and helpful but have been left to it for some time

    Cons

    As a new starter there is a lack of support

    Royal London Response

    19 Aug 2018 – Group CEO

    Thanks for taking the time to write and post your review. I think that your criticism of our training support is fair. We hired a large number of new employees early this year / late last year to... More


  4. "Not bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Royal London full-time

    Pros

    Small feel to a large company

    Cons

    some people have been here so long they don't want any change!

    Advice to Management

    Reduce pace of change and support staff to accept the change. Invest in decent systems

    Royal London Response

    14 Aug 2018 – Group CEO

    Thanks for taking the time to share your thoughts about working at Royal London. I’m glad that you are having a positive experience overall. We are spending around £600m on introducing new and better... More


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmslow, England
    Current Employee - Anonymous Employee in Wilmslow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal London full-time (More than a year)

    Pros

    Where to start!! The people are great. Company understands work / life balance and promotes flexible working, you get out what you put in. Work is varied which keeps it interesting. Definitely recommend RLG to anyone, not your typical financial services company / culture.

    Cons

    Nothing obvious. Office is past it’s best but moving to a new one :)

    Advice to Management

    Expanding fast, undertaking a lot change, which is good but continue to focus on your workforce. Some pinch points starting to show, certain people and teams getting stretched and stressed.

    Royal London Response

    10 Jul 2018 – Group CEO

    Thanks for taking the time to share your thoughts on working for Royal London. I’m glad that you are enjoying your experience. Very good point about teams getting stretched by our busy agenda. We are... More


  6. "Good Company to work for and great work colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Royal London full-time

    Pros

    Great Team and great colleagues in both Edinburgh and London Office, good pay, bonus and and pension scheme. The company has a lot of employees that have been working there for a long time and employees seems to be loyal and dedicated.

    Cons

    Lack of career, training and development opportunities.

    Advice to Management

    Invest more in your existing workforce

    Royal London Response

    23 Jul 2018 – Group CEO

    Thanks very much for taking the time to write and post your review. It’s good to know that in the round you enjoyed your time at Royal London. I’m not sure when you left us but over the last 2 years... More


  7. "Good work space, nice environment, strong values."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Royal London full-time

    Pros

    Good work space - not squished, managers open to certain requests, Generous holiday hours from day 1. Friendly people.

    Cons

    Generally have to wait a year for progression - exceptions apply. Legacy systems.

    Royal London Response

    16 Jul 2018 – Group CEO

    Thanks for taking the time to post your review. It’s good to know that in the round you are having a positive experience of working at Royal London. As you know we are putting a lot of time and... More

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Edinburgh, Scotland
    Former Employee - Account Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Royal London full-time (More than a year)

    Pros

    Great place to work long term

    Cons

    I can’t think of any cons

    Royal London Response

    28 Jun 2018 – Group CEO

    Many thanks for taking the time to share your review.


  9. "Work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Royal London full-time

    Pros

    Good pension scheme, good ppl in the team

    Cons

    Low salary
    Not allowed to work from home ie 2 days a week for ppl having kids under 5yrs, zero flexibility

    Advice to Management

    Company should embrace flexible working so that there is good work life balance

    Royal London Response

    13 Jul 2018 – Group CEO

    I’m sorry to hear that you are not able to work from home as much as you would like at Royal London. We have a flexible working policy and many of our people do routinely work from home but there are... More


  10. "Ascentric/client support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Royal London full-time

    Pros

    Fairly relaxed atmosphere
    Good working hours
    Overtime available
    1 hour for lunch
    Some nice people

    Cons

    Too much slander and gossip being thrown around by certain employees including mentors/trainers.
    Unnecessary comments made against people.
    Left feeling rather insulted.
    Better training structure needs to be implemented and fast to coincide with recent system upgrade.
    Resources seem a little thin with regards to support and training.

    Advice to Management

    Have a word with some of the mentors and trainers. They should be there to guide, support and to train employees not to scrutinise, undermine and to throw a barrage of insults at people if they think they aren't quite showing the right characteristics or picking up the material quickly enough.

    Royal London Response

    2 Aug 2018 – Group CEO

    Thanks for taking the time to submit your review of Royal London. I’m sure that Lee will be interested in your comments about the approach to training.


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