Runa Reviews

3.8

76% would recommend to a friend

(78 total reviews)
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Aron Alexander

77% approve of CEO

68% positive business outlook

Runa has an employee rating of 3.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Runa employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

78 reviews
1.0
16 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Friendly and effectige direct team. Some good hybrid working benefits.

Cons

Right now Runa is a shambles. The founder thinks he can be a CEO, head of AM’s, head of partnerships, and push everyone out but not offer any support as an actual manager then gas lights people who challenge him. It's called narcissism. Turnover is high and there is no psychological safety. It’s an anxiety provoking culture.

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Runa Response
2y
Hello, Our CEO is the first person to say we need more GMT leadership and these hires are of the highest priority. It is shortsighted and simply unfair to criticise him for taking ownership and filling the gaps while we hire new leaders for our next stage of growth. We’re in the process of hiring at leadership level for our Customer Account Management and Partnerships Account Management teams and both teams have been consulted about the needs for these hires. That aside, since the CEO has taken on the responsibility of these teams there has been an increase in performance and productivity. Across all levels, when individuals are underperforming they are given the chance to improve, with performance plans and regular written and verbal feedback. Only in cases where there isn’t an improvement in performance, would we consider parting ways. Our value of Build Trust' is the ability to challenge one another to win, which means prioritising the right answer over being right. This isn’t a culture of gas lighting. There isn’t a hierarchy where one person’s questions or concerns are seen as more or less important because of their seniority. We regularly review our eNPS and monthly pulse surveys to understand employee happiness and ways for us to improve. Over the past 3 quarters, 89% of people in the business either agree or strongly agree that people are treated fairly. I'd be more than happy to discuss further. Please feel free to email me at oliver.lochhead@runa.io Thanks, Oliver Senior Talent Manager
1.0
8 Sept 2023

Toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good problem to solve and helpful colleagues

Cons

The CEO's leadership style fostered a culture of fear and intimidation, stifling creativity. Despise Founder's claim to welcome challenges, expressing dissent often resulted in him becoming upset. Additionally, a finger-pointing culture prevailed and employees got “deactivated” very often.

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Runa Response
2y
Hello, Our CEO is constantly encouraging teams and individuals to innovate, challenge one another and think creatively to problem solve. This means challenging one another to drive the right outcomes, which specifically ties to our value of building trust. Our eNPS results show that over 80% of employees feel Runa lives it's values and trust in the the leadership team, and over 90% are treated fairly which refutes your suggestion of intimidation and fear and is factually incorrect. We have a clearly defined and structured performance management framework companywide, people are not simply 'deactivated'. When individuals are underperforming they are given the chance to improve, with performance plans and regular written and verbal feedback. It is only in cases where there is no improvement in performance that we consider parting ways. At this point we provide transparent communication to the company about the situation. I'd be happy to discuss further if you wish to oliver.lochhead@runa.io Best, Oliver Senior Talent Manager
1.0
3 Nov 2023

Disastrous - stay clear!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid working and soft expectation for office time which is actually helpful given the culture and concerns that are below. As a tech business, the funding secured to date enables high salary offers.

Cons

Inexperienced and 'green' senior management who are (in the most part) devoid of interpersonal skills. Leadership favouritism is exhibited towards certain employees who demonstrate loyalty and 'follow' the beat of the drum. This makes it difficult for innovation in general or for new joiners to observe and challenge ways of working or approaches. This also places weight to a certain toxic culture. Consistent shaming and bullying behaviours exhibited by Founder and CEO.

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Runa Response
2y
Hello, Thank you for leaving a review. As the new Chief People Officer at Runa, I am in the process of putting together our people strategy and will share this with the company in the weeks to come. Culture, growth and leadership will be a key part of the agenda. We’ll look to enable and support all leaders in the company to develop and inspire their teams so that together we can take the company to the next level. This stage of growth is typically challenging for many start ups and creating a culture where everyone is empowered to innovate, to challenge and to proactively seek ways to grow ourselves and the company is critical to our success. In our most recent engagement survey 81% of employees agreed that innovation is encouraged as part of our day to day. We haven’t got it all figured out and with that come many opportunities for us to work on. I have looked into your comments around shaming and bullying behaviours and I disagree with you that this is what is happening. I would however be very keen to discuss with you in confidence what has made you feel this way and I am hopeful that with your feedback we can address things and make sure that you feel Runa is a safe, inspiring and innovative place to work. We have had some critical open leadership positions this year which have resulted in a lean leadership team that have been spread across various areas of the company. I believe this is what in some areas has caused a breakdown of comms and support this year. Lenneke Chief People Officer
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Glassdoor has 91 Runa reviews submitted anonymously by Runa employees. Read employee reviews and ratings on Glassdoor to decide if Runa is right for you.