SAS Institute Account Executive Reviews | Glassdoor.co.uk

SAS Institute Account Executive Reviews

Updated 5 July 2018
68 reviews

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Account Executive

3.0
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SAS Institute CEO Jim Goodnight
Jim Goodnight
48 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance seems to be a thing of the past" (in 19 reviews)

  • "On balance SAS is a great place to work" (in 21 reviews)

More Pros and Cons

  1. Helpful (7)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SAS Institute full-time (More than a year)

    Pros

    - Excellent Benefits - Insurance covers things you never thought it would

    - Excellent Work/Life Balance

    - Autonomy

    - Ability to learn and grow through training programs offered (Lynda.com and others)

    - Access to great sales tools (like DiscoverOrg and Sales Navigator)

    - Some of the smartest technical resources around

    - The best of intentions

    Cons

    - Passive aggressive culture - #1 reason I'm leaving

    - Very expensive software that's quickly becoming a commodity (or already has in some cases) Services are even more expensive

    - NO official rules or policy around performance reviews (or if there is no one follows it)

    - It took 5 months to get a comp plan for 2018

    - Confusing marketing practices with completely outdated tools that take a ton of time to use (to invite prospects to an event you literally have to re-write each email - mail merge is impossible)

    - Redundancy of account planning using a tool that looks like it came from and didn't grow out of the 90's

    - No sense of urgency to change - at least not at the tactical level which is the level most of us work in

    - If you're not in HQ you're a bit out of touch

    Advice to Management

    - Quarterly performance reviews - have them. Make a form for it and put it into the system. Setting benchmarks is how improvement will happen. For now it's the Wild West.

    - Instead of letting the marketing dept decide what to do for marketing next year ask the troops who are on the ground

    - The 1:1 invite system has got to go - let's step into the 90's and mail merge

    - We're still considered a laggard in a lot of ways - this is what I hear from customers and has to be overcome or SAS will become obsolete.

    - Promote Gavin Day and let him make a bunch of decisions then let people under him actually act on them


  2. "Account Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Raleigh, NC (US)
    Current Employee - Account Executive in Raleigh, NC (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SAS Institute (More than 3 years)

    Pros

    SAS is always listed as one of the great places to work in the world.

    Cons

    large organization, things can move slow.

  3. "Good Company, but with a lot of whitespace to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Account Executive in Mexico, Distrito Federal (Mexico)
    Current Employee - Sales Account Executive in Mexico, Distrito Federal (Mexico)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SAS Institute full-time (More than a year)

    Pros

    Great solutions and offerings. Good work-life balance.

    Cons

    Bad job environment. Limited growth.

    Advice to Management

    Listen to your people!


  4. Helpful (3)

    "Dinosaurs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Sydney (Australia)
    Former Employee - Senior Account Executive in Sydney (Australia)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at SAS Institute full-time (More than a year)

    Pros

    Great work-life balance, lovely culture.

    Cons

    - Not very innovative (Currently)

    Advice to Management

    Dr.G needs to retire.


  5. Helpful (20)

    "Account Executive- Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cary, NC (US)
    Current Employee - Account Executive in Cary, NC (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SAS Institute full-time

    Pros

    Onsite Healthcare/Pharmacy
    Onsite Gym
    Some flexibility with hours

    Cons

    Base salary is hardly enough to squeak by on unless you come in from the outside -- embarrassingly large discrepancy of pay from one employee to another. Commission structure is horrible and unfortunately your success will be largely attributed to luck and your territory and less to any real talent and hard work. Territories are grossly uneven, goals are incredibly unobtainable. Management doesn't fight for employees - you get a lot of "this is just the way it is." Most of the department is unhappy and seeking new jobs. Commission for the entire year of 2018 hasn't been paid yet due to management failing to have compensation plans in place. Projected date of first payment for 2018 commissions ...May or June.

    A lot of people ask and wonder if SAS gets away with some of this because they're a privately held organization. It's not surprising to us internally that we are falling off of "greatest places to work."

    Career opportunities are far and few - especially now that so many employees in the department are looking to get out!

    Advice to Management

    Setting unobtainable goals has been proven to lead to weak productivity, an acceptance of failure and higher turnover. Treat employees fairly, pay employees correctly and reward those who work hard. There are a lot of wonderful, hard working people who will go somewhere else soon.


  6. Helpful (7)

    "Poor Management & High AE Turnover Rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Taipei (Taiwan)
    Current Employee - Account Executive in Taipei (Taiwan)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SAS Institute full-time (Less than a year)

    Pros

    Presales are supportive
    Free food and coffee
    Colleagues are nice to work with

    Cons

    Insanely high sales turnover rate. SAS Taiwan fire 1/3 account executives per quarter (4 out of 10~13 AEs). The average tenure of account executives is 8 months.
    Poor management. Managers don't care about employees and are reluctant to coach team members.

    Advice to Management

    Stop treating employees like disposable tableware. Fix the management problem and cultivate employees. Sales managers should be obliged to support their team members, not just merely focusing on their individual quotas. Numbers are important to sales teams, but hitting sales numbers by frequently abandoning employees is myopic. It hasn't been felt that there is vision in the sales team here.


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Approves of CEO

    I have been working at SAS Institute full-time (More than a year)

    Pros

    People, solutions, work and life balance

    Cons

    Career Opportunities, product management

  8. Helpful (19)

    "A Dying Company Trying to Hold On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Los Angeles, CA (US)
    Current Employee - Account Executive in Los Angeles, CA (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SAS Institute full-time (More than 5 years)

    Pros

    SAS remains a market leader in analytics. Why not? They pretty much invented the space. If you live in Cary, NC you enjoy the incredible benefits of the SAS campus. As a remote employee, not so much. SAS salaries are OK. Not great, but livable. However, don't expect to be over paid at SAS.

    Cons

    SAS is a dying company. Inventing a space and maintaining your advantage are two different things, and SAS has failed miserably at the latter. SAS has become a "government," over bureaucratic, too many levels of useless administrators, impossible to react to market conditions, and they take their own analytics-based mentality too seriously allowing their processes to get in the way of common sense and logical business practices.

    Advice to Management

    Get rid of half, or more, of your middle managers. Understand that analytics is not the only key to managing a business. Make work more pleasant for those who do not work in Cary.


  9. Helpful (9)

    "Perception isn't reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Cary, NC (US)
    Former Employee - Account Executive in Cary, NC (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SAS Institute full-time (More than a year)

    Pros

    Benefits are good, on-campus everything is convenient, work-life balance is a real thing, people stick around for a long time.

    Cons

    Leadership is not positioning the company to remain competitive in the analytics market, benefits are being reduced every year, "lifers" do not care to put customers first and can negatively impact sales, good old boys club.

    Advice to Management

    Listen with an open mind to what customers are saying they want, and what the market is doing. Get the organization on board before it's too late and you're too far behind.


  10. Helpful (9)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Remote, OR (US)
    Current Employee - Account Executive in Remote, OR (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SAS Institute full-time (More than 5 years)

    Pros

    Work Life balance. This is the place where old software people go to die. In fact, the turnover rate matches the US mortality rate. Coincidence?

    Cons

    No new products and those that came out were nightmares

    Advice to Management

    Go public so the new owners can clean house.