SGN Anonymous Employee Reviews

Updated 5 Oct 2019

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  1. 4.0
    Current Employee, more than 3 years

    Great benefits and great people

    1 Aug 2017 - Anonymous Employee in Glasgow, Scotland, Scotland
    CEO Approval
    Business Outlook


    Salary - fair and annual inflationary increases each year, including an annual lump sum pay award. Plus a pay grade scheme based on merit which means you have the ability to earn more with experience. Good opportunities for progression and development compared to previous employers. Good benefits - generous maternity pay, cycle2work scheme, childcare vouchers, great online portal for retail discounts, pension & death in service scheme to name a few. There are lots of great people working in SGN and it's usually a nice working atmosphere. SGN are a company committed to continuous improvement and take things like safety and employee engagement really seriously. There have been lots of positive changes even since I started three years ago. SGN are also committed to charity/community work which is great - each colleague gets a day to volunteer and help local causes. Company communications are good and they are actively looking at ways to meet the challenge of communicating with a geographical diverse and mainly field-based workforce. The new app is brilliant and really professional. There is a great recognition culture with colleagues getting regularly awarded vouchers plus an annual awards ceremony.


    Like probably all big companies there can be some elements of teams working in silos. The company can be a little old fashioned regarding things like part time working and I wasn't able to secure this when I needed to (however my managers were supportive in other ways like giving me a phased return to full time, however this didn't suit my personal situation). The senior management is lacking a bit in diversity, however I do think the company are doing a lot to gradually change this dynamic and are committed to bring more diversity on board. There have been several big structural changes in our team affecting my role/job description, which is a bit unsettling. I do also think there is too much of a culture of travelling to meetings which don't need to be face to face - there could be better use of modern technology instead. This would be much more environmentally friendly and improve work/life balance for some employees.

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    2 people found this review helpful

    SGN Response

    Employee Experience Team

    Thanks for your review. It’s great so hear so much positivity from you, it’s clear you’ve enjoyed working for SGN and I’m sorry you’ve decided to leave. You’re right that things are changing. New people at senior levels brings in different insights and improvements. We’re trying to modernise our HR practices, which includes things like flexible working. There are examples of job sharing, part-time working and compressed hours – it needs a willingness to try to do things differently. Being a geographical dispersed workplace means that some travel is inevitable but we’re hoping technology such as Office 365 will change the way we work, if we embrace the many benefits on offer. Wishing you all the best in your future endeavours.

  2. 3.0
    Current Employee, more than 5 years

    Good company, some issues

    5 Oct 2019 - Anonymous Employee in Edinburgh, Scotland, Scotland
    CEO Approval
    Business Outlook


    Good friendly people across the full of SGN. Progression is good however this isn't across the board, some managers lack understanding in this and I have noticed this over the years. There are good benefits and flexibility in working hours to maintain a work life balance - again this isnt across the board. There are many internal jobs that literally anyone within SGN can apply and this is encouraged. Line managers are really helpful and want to better you and your career. Good networking opportunities across the business and external.


    Senior management are more focused on bettering themselves than the wider team. A lot of new projects and resource is always stretched without thinking about how this effects the rest team who need to pick up more work - hire more people and this wont be an issue. Departments all work differently and it's difficult to get work done as slow engagement. Heavy workload and a lot is expected of you. Not enough modern technology to support employees working in depot/offices, very behind compared to other companies . Meetings are always far too long and annoying when you have to travel far. A lot of culture differences across scotland and southern. Depots/offices are in poor locations and some very old inside. Employee surveys to share thoughts but not the right questions being asked

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    SGN Response

    Employee Experience Officer

    Thanks for your recent review! As you highlighted in your review, there are lots of great things about working at SGN like the fantastic people, benefits and development opportunities but there are also lots of areas we need to improve in. Many of your concerns were highlighted in our recent employee opinion survey and our managers and leaders will be reviewing the feedback and exploring possible solutions to some of these in the months to follow.

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