SGN Reviews | Glassdoor.co.uk

SGN Reviews

Updated 16 Jun 2019

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Found 81 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
84%
Approve of CEO
SGN CEO John Morea
John Morea
46 Ratings
  1. "Status"

    StarStarStarStarStar
      Current Employee - Team Leader in Dundee, Scotland

      I have been working at SGN full-time for more than 10 years

      Pros

      Work as part of a team

      Cons

      Called out at 3am sometimes

      SGN2019-04-17

      SGN Response

      April 30, 2019Employee Experience Officer

      Thanks very much for leaving us a review. We value all employee feedback.

    • "FCO"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - FCO 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at SGN full-time (Less than a year)

      Pros

      Varied work can keep the job interesting , but overall not many pros

      Cons

      Certain Management have bully boy tactics but seem to be allowed to get away with it . Standby is far to excessive and not healthy working 17 hour days and being expected to go out in middle of night after that . Pay for the responsibility the job carrys is shocking. High turn over of staff yet no one questions why.

      Advice to Management

      not worth writing as they will not listen

      SGN2019-05-08
    • "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - NC01 in Epsom, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SGN full-time for more than 5 years

      Pros

      Look after there staff

      Cons

      Need better vechiles and tools

      SGN2019-03-28

      SGN Response

      April 17, 2019Employee Experience Officer

      Thanks a million for your 5-star rating! Our people are the heart of our business and we couldn’t do what we do without them. On your point about company vehicles, we recently announced that the commercial fleet renewal resulted in the purchase of 181 new vans done-up to full repair ...

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    • "Working for SGN Maintenance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Maintenance Craftsperson in Fareham, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at SGN full-time for more than 10 years

      Pros

      Employees with wide range of backgrounds and different ages has made it an interesting place to work for me. I get on well most of my work colleagues and can tolerate the ones I'm not too keen on.

      Cons

      some of the older employees who transferred over from Transco ( formerly British Gas) are on considerably better terms and conditions and this has caused a fair bit of bad feeling over the years. But that said the company have improved Terms and conditions recently and hopefully that will continue in the future.

      Advice to Management

      Take a bit more notice of notice of staff that produce rather than the ones that talk a good job.

      SGN2019-04-05

      SGN Response

      April 30, 2019Employee Experience Officer

      Thank you for your recent review. Like you mentioned, over the years SGN has had many faces which has resulted in some different sets of terms and conditions for our people. We’ve been working closely with colleagues and TU reps to address inconsistencies and improve our offering ...

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    • Helpful (2)

      "Depends on department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SGN full-time

      Pros

      I’ve worked for SGN for a few years, I’ve recently changed department. My new department is excellent, constant opportunity for development, regular one to ones and pay reviews, real “community” feel within the team. Management are flexible with appointments. Everyone in the team works well together, including high management offering help and guidance, and including themselves as part of the team.

      Cons

      The old department I used to work in was completely different. There was degrading comments made from management across the board to nearly every member of staff. There was bullying from management, and other managers taking credit for work done by others lower down. Definite and obvious favouritism in the workplace - certain members of staff were over worked with little to no praise when others did bare minimum and received...

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      Advice to Management

      Think of what you say to others, and imagine how you would like to be spoken to. Give praise where it’s due. A simple “thank you” or “you’re doing a good job” goes a long way. Making comments about other members of staff in front of people is very unprofessional and really reduces work morale.

      SGN2019-03-28

      SGN Response

      April 17, 2019Employee Experience Officer

      Thanks so much for taking the time to leave a review. It’s great to hear that you’re enjoying working in your new department and your new team is working well together. It’s unfortunate that your experience of working at SGN hasn’t always been so positive. The management practices ...

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    • Helpful (2)

      "Not pleasant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - FCO in Portsmouth, South East England, England
      Doesn't Recommend
      Positive Outlook
      No Opinion of CEO

      I worked at SGN full-time for more than a year

      Pros

      The pay rate is ok

      Cons

      Bullying , old fashioned , stuck in its ways Long hours, not much progression

      Advice to Management

      Start dealing with issues and not ignoring them

      SGN2019-03-27

      SGN Response

      April 17, 2019Employee Experience Officer

      Thanks for sharing your experiences of working at SGN. I hope you had the opportunity to tell us more about the less positive aspects of your employment in an exit interview before leaving. We take all claims of bullying seriously and welcome any feedback that will help us to improve. ...

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    • Helpful (1)

      "Retiral review after 42 years in industry"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Manager in Dunfermline, Scotland
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at SGN full-time for more than 10 years

      Pros

      Variety of work, scope for advancement through manual staff levels, pay & benefits,

      Cons

      Work / life balance expectations, work ethos, senior managers targets / new work practices training & managers / teams honest assessments of these not being listened to

      Advice to Management

      I believe SGN needs to re-evaluate their work / life balance expectations. I`ve worked from 06:00 for years in order to maintain what i believe to be my responsibilities regarding my role as a "Team manager". You will not get this ethos from younger generation, who i believe quite rightly, are looking for a better work balance in their lives. My generation accepted the fact that if you worked hard ( & clever) you...

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      SGN2019-03-04

      SGN Response

      March 28, 2019HR and Services Director

      First of all, congratulations on your 42 years and on behalf of SGN, a sincere thank you for your loyalty and commitment. We appreciate you taking the opportunity to leave us a review before you go. You raise some very valid points. On the subject of work-life balance, this ...

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    • "Stability and prospects"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SGN full-time

      Pros

      Good prospects, Good stability, Good benefits, good training programme - room to progress

      Cons

      Can be a who you know not what you know when it comes to promotions etc

      SGN2019-02-22

      SGN Response

      March 13, 2019Employee Experience Officer

      Thanks so much for leaving us a review and highlighting some of the great things about working for SGN. It’s disappointing to hear you don’t always feel promotions are awarded fairly but the work we’re doing to help our managers ensure inclusive recruitment and advancement processes ...

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    • Helpful (2)

      "Anonymous employee Orpington Depot"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SGN

      Pros

      People- Take pride in work but under continual stress due to many experienced staff leaving and no direction from management

      Cons

      Bullying /fear culture. Lack of leadership. Will not invest in any initiatives that cost money and only interested in immediate returns.

      Advice to Management

      Recruit some experienced staff

      SGN2019-02-01

      SGN Response

      March 13, 2019Employee Experience Officer

      Thank you for your recent review. One of the challenges we’re facing at the moment is that a large cohort of our workforce are entering retirement which means we’re at risk of losing valuable skills and knowledge. Whilst it’s never nice to lose talent, it does create new opportunities ...

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    • Helpful (2)

      "Not a great place to be in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Horley, Surrey, South East England, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at SGN full-time for more than a year

      Pros

      not a lot...just for holding a paying job

      Cons

      A lot, from Management to structure of the company. A lot of nepotism and favoritism. Complete disregard of staff.

      SGN2019-01-13

      SGN Response

      January 21, 2019Employee Experience Officer

      Thank you for taking the time to share your experiences of working at SGN. We’re working hard on building our brand to attract a more diverse range of candidates and we’re committed to ensuring fairness and objectivity when it comes to hiring, developing and progressing our people. ...

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    Found 81 reviews