SPH Analytics Employee Reviews about "long hours"

Updated Jan 23, 2018

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Found 6 of over 142 reviews

3.0
45%
Recommend to a Friend
43%
Approve of CEO
SPH Analytics President & Chief Executive Officer Amy Amick (no image)
Amy Amick
37 Ratings
Pros
  • "Our Leadership Team is made up of great people that are hands-on and are genuinely invested in their teams(in 9 reviews)

  • "Work environment is like a start up and everyone is equal contributor in a true Agile setting(in 8 reviews)

  • Cons
  • "Be prepared to work long hours for mediocre pay(in 6 reviews)

  • "The company has been for sale for some time and no one wants to buy the sinking ship(in 4 reviews)

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    Reviews about "long hours"

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    1. 1.0
      Current Employee, more than 5 years

      In a downward spiral

      Jan 23, 2018 - Analytics in Duluth, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      We have some of the best and hardest working employees EVER. They go above and beyond what their jobs entail and who love what they do. Despite everything, they still manage to come in with a smile on their faces.

      Cons

      There are so many... I’ve been trying very hard not to be negative, but if you are a current employee, pay is WAY below what we should be making for our positions. However, they are bringing in new employees at a much higher rate. So for all the loyal employees who have stayed during the bad years (which were many), that was their reward! The new CEO stated that raises are not guaranteed and yeah, we didn’t get a raise or bonus. So that ladies and gents is the loyalty you receive back from the company for all that extra hard work and long hours you have put in! So no bonus, no raise, but they are bringing in new people at a higher rate. That makes you feel good doesn’t it? Putting people in positions that have never had any experience in that position at a higher rate. Bringing in new upper management at large salaries. Hmmm. Now they’ve just let more staff go. They’ve also pulled out our special coffee/tea machines and replaced with a normal coffee pot (doesn’t seem like much until you realize how far they are going to cut costs). And they’ve let some contract workers go. This in turn has cut quality. I’ve been experiencing it and it’s only getting worse instead of better. There used to be some really good employees who went above and beyond what was expected. Some have left. Hmm, wonder why? There are still some left but many are waiting until they find a better job or update their skill sets. It’s just a matter of time. So we will spend more money on hiring and training than what we would have spent to just pay what they are worth. There’s no REAL appreciation. But that energy, that loyalty, that commitment to the company was completely sucked out when we were lied to about our raises. Now, those that used to do all that extra work are thinking, why should I? I'm not getting compensated for the extra stuff. Yes we still do our job well, as well as can be expected without much of the support we used to have. But ask for anything extra, and um, no. Now you have a bunch of employees in every department who pay attention to the clock instead of what needs to be done. We are talking the bare minimum. The real reason for this is very simple. Transparency. If the company would have said, “Hey, we’re having a rough spot with the restructuring and purchasing of equipment, etc., can you hang with us for another year while we figure it out?” Instead, they lied and told us for months that the raises were just late because of one reason or another. Lying. I can guarantee that if they had told the truth, there would be a completely different atmosphere right now. And all this goes for all departments in our facility, not just the one I'm in.

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      9 people found this review helpful
    2. 2.0
      Current Employee, more than 3 years

      Great employees but...

      Oct 5, 2017 - Anonymous Employee in Duluth, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are so many hardworking people putting in extra long hours and working weekends just to to get things done on time. Everyone admits that their primary motivation to come to work is the employees. There are some growth opportunities.

      Cons

      No merit increases this year, even though a lot of the employees have had to work miracles especially within Operations, to keep things on track. We do seem to be reverting back to our previously unsuccessful attempt at being a top heavy organization with loads of new upper management personnel. Be prepared to work long hours for mediocre pay. Human Resources just evades all questions that they're supposed to answer.

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      8 people found this review helpful
    3. 2.0
      Former Employee

      Duluth office stuck in the 90's

      Nov 15, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice coworkers. Good place for a first job in analytics to learn basics quickly.

      Cons

      Management has failed to update the analytics department reporting process since probably the 1990's, leading to meticulous work with a higher margin of error. They also love to oversell their products without giving the analytics department the proper resources to produce them. This leads to very long hours and tedious work that leaves many analysts running for the door within a year or two. The most disturbing thing is that it's been this way for a long time and many good people have left - a culture that will not change. From early summer until the end of the year analysts will be working long hours, holidays, can barely take time off, etc. Some often work till midnight, others have pulled all nighters. If this is your thing (or perhaps if youre not a "whiner") then SPH analytics will be a great fit for you. If you value your overall well being and would like to be with a company that values its employees, you should seek elsewhere.

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      4 people found this review helpful
    4. 3.0
      Former Employee, less than 1 year

      Phone Agent

      Jul 21, 2016 - Phone Agent in Duluth, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Extremely easy to get hired on, training is really great and hands on.

      Cons

      Long hours during holiday season. Favoritism.

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    5. 1.0
      Current Employee

      Research/Data Analytics in Duluth

      Aug 15, 2016 - Data/Research Analyst in Duluth, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pros are that if you have no analytics experience, it's a good place to learn a few things. In about two years the Analytics department appears as if it will change in terms of workload. If that happens, I see better morale for analytics employees and wonderful opportunities for growth. Analytics is the center of the change occurring in the Duluth office. It's a great place to be if you have the patience to endure the current growing pains. Additionally, the people there are friendly, however, even those dynamics have somewhat changed with the onset of the merger. The Alpharetta office seems to have it together in terms of compensation, but that's just me on the outside looking in.

      Cons

      This job is only fun about 2-3 months out of the year. If you're really interested in research, this isn't the place for you right now (maybe in two years or so). The Analytics Department in Duluth will quite honestly suck the life out of you, if you allow. The majority of analyst are either leaving or talking about leaving. The only reason a lot of them haven't is bc of personal respect for their collegues, but soon, that will not be enough to hold them. There is definitely dislike of the new manager in the Analytics Department. That's unfortunate because he does have a good idea of where he wants the department to go and how he wants to get there. I don't think he understands the Department's plight bc he doesn't do the work. If he did the work for even one week, I don't think he'd have these lofty expectations of analyst that simply can't be met. It was rumored (I say rumored bc I wasn't there), that he recently told analyst who work 18 and sometimes 20 hour days that they basically aren't working hard enough. It's almost comical, degrading, and insulting all at the same time. The truth of the matter is that if those analyst left, the learning curve for anyone stepping in their stead would be grave. The department has lost amazing analyst bc of the insanely ridiculous workload and it's unfortunate that they will lose more. Even on the eve of this relatively new notion of employee recidivism being said the be a top priority, I'm not sure it really is a concern for management. Summers and early falls are AWFUL, so if this isn't your cup of tea, don't sign up....you won't be compensated well enough to cover the long hours you will have to work in the summer. It's busy all year long, but exponentially worse in the summer. From what I understand, there have been promises of changes for multiple years, but it does not get better.

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      6 people found this review helpful
    6. 2.0
      Current Employee

      Good people, bad management

      Jan 20, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Down to earth employees. Will gain a lot of experience in a short amount of time because departments are understaffed. Strong analytics and project managers.

      Cons

      The Duluth office is in disarray because of years of mismanagement. This is an analytics company, but the analytics department mysteriously has not had a manager in nearly a year so there is no guidance on up to date processes. Long hours, heavy workloads that management fails to address, employees undervalued. High turnover rate, low morale. Clients run the show and whatever they want they get to the detriment of the employees. High stress work environment. This is a small company that wants to act like it's big, but in reality does not have the capabilities.

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      4 people found this review helpful
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