SSE Reviews | Glassdoor.co.uk

SSE Reviews

Updated 22 September 2018
296 reviews

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296 Employee Reviews

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Pros
  • "Good work life balance and talented colleagues" (in 10 reviews)

  • "Good benefits, some very talented people in place in the business" (in 15 reviews)

Cons
  • "Over the top with health and safety as well" (in 16 reviews)

  • "I was told that the RTSD Field Engineer roles were not as stable as made out by Senior management" (in 15 reviews)

More Pros and Cons

  1. "Smart Meter Engeener"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Meters in Reading, England
    Current Employee - Smart Meters in Reading, England

    I have been working at SSE full-time (Less than a year)

    Pros

    working and manage time like self employe

    Cons

    a little bit under pressure

    Advice to Management

    none


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some People are great to work with, you don’t no who your friends are and be careful of what you say as there is a blame culture.

    Cons

    Company, its not what you no its who you no unfortunately. Work very hard and think your next in line but your not.

    Advice to Management

    Equal opportunities

  3. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SSE full-time

    Pros

    Worklife balance with career progression

    Cons

    Nothing at All. Good experience

    Advice to Management

    More competitive staff salary package


  4. "It was fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at SSE part-time (More than a year)

    Pros

    Had fun while I was there

    Cons

    Wanted more money so went elsewhere


  5. Helpful (1)

    "General Enquiries inbound Call Centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Portsmouth, South East England, England
    Current Employee - Customer Service Advisor in Portsmouth, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SSE full-time

    Pros

    Hour lunch breaks
    Extra break at anytime (5% of shift)
    Great training environment
    Huge variety canteen

    Cons

    No progression
    Only care about stats
    Constant changing of schedule arrangement
    Outdated/slow internal systems
    Sudden removal of perks (no notice)
    Difficult to book holiday
    Not competitive for customers
    Poor management role models
    Change to products with no notification
    Can not park on site, will not subsidise parking
    Moved desks more times than I can count in a short period of time
    Would not arrange a desk assessment
    Lunches staggered differently for everyone on your team, makes it difficult to socialise

    Advice to Management

    Don’t punish advisors for customers saying no to an offer (particularly emails)
    Don’t focus too much on the stats, focus on the customer service provided (that’s the job after all)
    Help your advisors when they ask
    Help advisors from other teams, their manager may already be busy


  6. Helpful (1)

    "Very poor treatment of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SSE full-time

    Pros

    Local offices in rural areas

    Cons

    Below industry average salaries, huge gender pay gap, prehistoric blame culture, insular and inward looking

    Advice to Management

    Get a grip on your company before it disappears from under you


  7. Helpful (5)

    "Toe the line and don't challenge, be a good little robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Cardiff, Wales
    Current Employee - Senior Manager in Cardiff, Wales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SSE full-time (More than 3 years)

    Pros

    location
    people
    nothing else at all but Glassdoor wants 5 words +

    Cons

    parking
    erratic management
    cliques
    H&S madness
    no consistency
    conflicting instructions and objectives
    quite a few time served snakes

    Advice to Management

    walk the talk

  8. "Events Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Events Manager in Reading, England
    Former Employee - Events Manager in Reading, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SSE full-time (More than a year)

    Pros

    - Great training opportunities, the company invests in developing staff

    Cons

    - Office based, fixed hours, not very flexible in terms of working from home or working from a mobile location
    - Outdated systems that were very challenging to work with

    Advice to Management

    - Investing into new technologies to bring systems up to date to meet business needs and future needs. Challenging to work on systems that required heavy manual input.


  9. "Company needs to update and modernise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SSE full-time

    Pros

    Good pension and benefits package

    Cons

    Not enough support or resources provided from above to carry out your job. Too different between depots and not consistent across the board. Wages for staff poor and need increasing otherwise recruiting will be even more difficult than it is at the moment.
    Tied into council contracts that are not profitable through poor negotiations.

    Advice to Management

    Invest into it properly or walk away from the non profit contracts as not sustainable


  10. Helpful (2)

    "Avoid! Avoid! Avoid!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at SSE full-time

    Pros

    The salary was the only good thing

    Cons

    Clicky management
    Unrealistic sickness policy
    Bad communication through the ranks
    Don’t stay in the same job for more than a few months
    No rewards or appreciate considering the size of the company

    Advice to Management

    Sort it out


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