SSM Health Employee Reviews about "high turnover"

Pros

not many pros but good compensation

Cons

High turnover rate and no overtime

Pros

Fast paced, fun, dynamic learning environment. Lots to do and learn. You are able to make a difference in the lives of patients in whatever role you have. Feels worthwhile and important. Great pay for entry level job and good skill building that is transferable to other companies (epic).

Cons

Our concerns about coworkers and supervisors go ignored by management and corporate. We used to be able to do a monthly satisfaction survey that management begged us to do, however, we never recieved any feedback and eventually they removed the portion of the survey where you could write in your answer. Management is the reason for high turnover. We are always short staffed because management is always forcing someone out. Benefits are TERRIBLE for a hospital system. You would really be surprised. If you live in Illinois you will have to come to St Louis for services.

Pros

There are good people here, and they deliver great heath care. Community focused.

Cons

St Joseph Hospital- Management is so budget focused, they are out of touch with bedside nursing. More negative feedback at meetings and very little positive if all. Short-handed. High turnover.

Pros

Great benefits. Great people. Great mission.

Cons

Lacks strategic focus. System leaders lead by fear and micromanagement. Lacks strategy and not able to make decisions. Teams are paralyzed by a lack of decision making and accountability at system leadership. Marketing and strategy teams need new leadership to better prepare for the future. Revenue cycle continues to be an issue and they usually have to be on a financial improvement plan every couple of years because they do not plan accordingly. Start respecting each other and your teams. The high turnover should be an indication of leadership issues.

Pros

Great work environment. Strong coworker relationships. Convenient location. Great doctors.

Cons

Medical Assistants are frequently underpaid. Lack of communication throughout. Disorganized management. High turnover rate for front AND back office staff.

Pros

Department coworkers and other employees within the facility are very friendly and courteous. The work is very interesting and challenging. Due to sheer volume of accounts processed and the complexity of everyday operations you receive little effective direct support and training from Department Leads and Supervisors, but on the flip side there is a high degree of autonomy and flexibility in how you complete your work and when you take your rest and lunch breaks. Although there is a formal annual employee performance evaluation process, all non-probationary employees received the exact same 2% raise in 2016. This would be great if you are a sub-standard performer, but a bit deflating if you happen to be a high-energy top achiever. Pay and benefits are below industry average but the PTO policy has, at least historically, been very flexible.

Cons

From my own personal experience it appears to be virtually impossible to be internally promoted at SSM if you hire into a large, high-turnover department such as Pre-Service. Human Resources uses Taleo Recruiting software for initial screening of candidates and each manager has a direct link to it through the HR website. Several veteran employees within the department believe that managers have the ability to block individuals or even specific groups of employees from being given consideration for positions outside of the department, and have actually done so in the past. If this is indeed true, and managers are presently engaging in this egregious activity, it would go a long way toward explaining my own lack of success. Even if you are fortunate enough to receive a rare contact from a “Talent Acquisition Specialist” the best that you seem to get is a very pleasant person reading questions to you off of an obvious script that was indexed against your electronic application, as though you were a non-SSM applicant being considered for new hire. What you have accomplished professionally or academically, or how reliable and helpful you have readily and steadily been to your Supervisor and fellow coworkers, apparently bears little real value. Sadly, it has ultimately been much easier for many of my now former co-workers to gain advancement by leaving SSM for one of the competitors, which of course contributes to the high-turnover ratio. This particular factor is just one of several operational factors that have resulted in extremely low overall employee morale within the department. And from an organization that continually promotes and stresses moral values and individual ethical obligations to its employees this, at the very least questionable, practice is more than a wee bit contradictory.

Pros

I love working here. The people and culture are great. Several long time employees. Plenty of room for advancement. Many opportunities for overtime. Good benefits and good pay. Catholic organization. Several positive attitudes from management.

Cons

High turnover on some units. Some evidence of ineffective management, although upper management has taken notice and is willing to work on situation.

Pros

Love working with my direct team and coworkers, who make it liveable with coming in each day. Also a lot of potential for the organization to do much more.

Cons

Salary and compensation is said to be market competitive, but 20-30% below competitors in immediate market. Also excessively high turnover in leadership, no long term vision, just putting out fires day-to-day.