STA Travel Reviews | Glassdoor.co.uk

STA Travel Reviews

Updated 21 Feb 2020

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3.0
40%
Recommend to a Friend
50%
Approve of CEO
STA Travel Interim CEO Casper Urhammer
Casper Urhammer
6 Ratings
Pros
  • "Free coffee, good commission/salary structure,relaxed work environment(in 22 reviews)

  • "Hard work is recognised in fam trips, incentive trips, flexible working & autonomy(in 14 reviews)

Cons
  • "Illegally low pay (before tax for the hours try(in 23 reviews)

  • "Long hours, pay is fair , unprofessional(in 14 reviews)

More Pros and Cons
  1. "For lovers of travel looking for a friendly atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel part-time

    Pros

    The people. There are so many like minded individuals working together. The atmosphere is fun and relaxed but hardworking. Travel perks are a bonus. If you love travelling and are good with people it's a fab place to work. Good opportunities to move to different roles within the business and to work overseas.

    Cons

    You're working in travel so accept that you'll not be earning mega-bucks though the possibilities for earning commission are very good if you work in sales. Pressure is high though - there is a lot to learn.

    STA Travel2019-04-16
  2. "Okay"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee 

    I have been working at STA Travel full-time

    Pros

    I work with a good group of people and have a good manager

    Cons

    The commission structure is poor and don't feel that valued as a staff member

    STA Travel2020-02-13
  3. "Needs more proactive managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at STA Travel full-time

    Pros

    Flexible working hours, Great uniform- hoodie and jeans

    Cons

    Management need to be way more proactive too much firefighting of problems that could have been foreseen months before.

    STA Travel2020-01-28
  4. "A travellers dream job on paper, not in reality!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content and Social 
    Doesn't Recommend

    I worked at STA Travel full-time for more than a year

    Pros

    If you have a passion for travel, you'll meet some great, like-minded people. The office is in a great location, near shops, parks and the underground.

    Cons

    Management provided no feedback or strategy. No idea what our manager did, apart from steal the credit for successful ideas and blame us for unsuccessful ideas. It was discovered that management also asked individuals to compete against each other, rather than working as a team! Craziness!

    STA Travel2020-01-20
  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time for more than a year

    Pros

    - Passionate employees - Excellent scope for travel - Development - Fast paced & open to change

    Cons

    - relatively low pay

    Continue reading
    STA Travel2019-12-17
  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time for more than 3 years

    Pros

    1) Amazing perks i.e. FAM trips to places like Australia, Thailand etc. all paid for along with free & discounted trips 2) Progression is encouraged and you are given a lot of training and help with progressing through management 3) Working with amazing people and getting to meet fellow STA employees from around the UK and around the world 4) Fun work environment 5) Bonus scheme is brilliant for travel experts

    Cons

    Really there is no cons of the job, only that the work life balance is quite tricky to manage with it being a targeted environment you feel like you want to be at work and earning money all of the time but they do encourage you and give advice on the work life balance, it's just hard to manage when you are money driven.

    STA Travel2019-12-16
  7. "Lost in a Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Office in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STA Travel full-time for more than 5 years

    Pros

    Energetic and passionate staff, potential for big brand

    Cons

    Poor re-numeration, meaningless job titles, no customer focus, outdated systems and technology, private owners culling staff, poor strategy and leadership

    Continue reading
    STA Travel2020-01-21
  8. Helpful (1)

    "Disappointing - pyramid scheme - Illegal pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Expert in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at STA Travel full-time for more than a year

    Pros

    Would like to say there are some, there are none.

    Cons

    Abusive culture, poor training from management. Don't care about you as a person or how they sell to customers, they just want sales. Working long hours for no extra money. Working extra days for no extra money. On less than minimum wage when worked out per hour.

    Continue reading
    STA Travel2020-01-16
  9. "Fun times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at STA Travel full-time for more than a year

    Pros

    Great working environment with like minded young people

    Cons

    Limited fam trips in early years

    Continue reading
    STA Travel2019-12-03
  10. "Awesome perks, fun training and funky people to work with - terrible pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Internationals Travel Consultant in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at STA Travel full-time for less than a year

    Pros

    Travel Incentive trips, the cool people you'll work with, the ever changing environment and team spirits. It's a great company to meet people and socialise in - of course depending on which store you're in!

    Cons

    Terrible pay and sales targets take the joy out of travelling for you - You can make good money here, if you don't mind selling some of your morals and convincing people to take expensive trips whilst adding on all the extras which many can't afford - just keep in mind, it's not a job about how much you love travelling, it is a sales role after all.

    Continue reading
    STA Travel2019-11-18
Found 262 reviews