SaaScend Reviews

3.5

63% would recommend to a friend

(14 total reviews)

Craig Jordan

50% approve of CEO

60% positive business outlook

Reviews by job title

14 reviews
5.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to high-growth clients: You work directly with scale-ups and mid-market companies, which means you get to see a wide variety of RevOps challenges across Salesforce, HubSpot, integrations, and GTM tooling. Ownership: You're trusted to run with your own portfolio of clients. If you're entrepreneurial and enjoy solving problems, this place is a playground. Collaborative culture: Despite being remote-first, the team is close-knit and genuinely supportive. People are generous with their time, especially when you need help ramping up. Leadership access: The executive team is accessible, involved, and transparent about where the business is going.

Cons

Fast-paced and sometimes reactive: With the volume of client work, it can feel like you're juggling a lot at once. Strong time management is a must. Ambiguity in processes: As a scaling startup, not everything is documented. SOPs are being built as the company grows, but if you're someone who needs structure from day one, it may be a tough adjustment.

5.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

They're big on investing in good people (annual retreat is awesome), and I'm happy to have an environment where I get so much support from my colleagues. Insane learning potential. I've learned more in the last year than I did in the prior 4. Really diverse team from all over the world. Remote work!

Cons

It's fast paced, so you gotta keep up

2.0
13 Oct 2022

Poor CEO, Poor Communication and Transparency

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is not a disgruntled employee review. This is a 100% honest review. There are some things you will want to consider, should you choose to work here. The health insurance coverage was pretty good and the flexible schedule and Unlimited PTO was great. They prioritize professional development, which is great. They cover the cost of certifications and training. The team is full of super knowledgeable thought leaders in the industry, but they are very underappreciated and overworked.

Cons

At the time of this review, there were no employee benefits like work from home stipend, they didn't cover the cost of equipment needed for day-to-day operations other than a laptop, and they also do not offer any kind of retirement benefits. I thought it was very strange that Excel was needed for my job, but I was not provided a paid license, so I was required to use the free version, which has limitations. There is a requirement of 30 hours of billable work per week, but there wasn't enough work to go around. There is no transparency from upper management about how the company is doing. They promote a "collaborative environment with an open door policy" but when concerns were brought up about current processes, the only answers were "We're looking into it" with no exact date on resolution OR "It doesn't matter if you agree, it's policy." As a company, we were told in multiple meetings that we were doing great financially, the CEO would constantly say "we're killing it." "We're very much beloved." and then out of nowhere, 20% of the company was laid off with no communication or clear reasoning as to why.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 17 SaaScend reviews submitted anonymously by SaaScend employees. Read employee reviews and ratings on Glassdoor to decide if SaaScend is right for you.