Sage "upper management" Reviews | Glassdoor.co.uk

Sage Employee Reviews about "upper management"

Updated 17 Jun 2019

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Found 1903 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
86%
Approve of CEO
Sage CEO Steve Hare
Steve Hare
230 Ratings
Pros
  • "Good benefits and PTO plus many opportunities for learning and career planning(in 115 reviews)

  • "Solid attempt for work-life-balance(in 111 reviews)

Cons
  • "The biggest source of frustration has to be the lack of proactive planning from upper management(in 58 reviews)

  • "Not many, mainly lack of communication from senior management(in 37 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (4)

    "Good place to work and getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for more than 10 years

    Pros

    So my last review of Sage was balanced but quite scathing of the then CEO and his policies. Since then we have a new CEO and importantly we can start to see the effects of this change in management. So I felt it time to write a new review (the old review has been deleted). Sage has a large number of product teams and an IS department that offer a wide variety of languages, platforms and frameworks. This means that...

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    Cons

    So looking back at my last review I was most strong against the Salesforce strategy enforced by the then CEO. The penny has now dropped in upper management and we have changed course on what I believe was a damaging route. There is still some Salesforce development within Sage, but if it is targeted towards existing Salesforce users then there is no means to suspect that...

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    Advice to Management

    Management, or at least the shareholders seem to have listened, or maybe taken notice of the share price and made the appropriate changes. I still believe that senior management needs to have the guts to say what they really think. I see all too often people in senior roles say the diplomatic thing or take thee middle road because it is the easy route for their careers. Show that you are real leaders, make exciting...

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    Sage2019-03-21

    Sage Response

    March 21, 2019VP, Talent Acquisition

    Thanks very much for taking the time to share your thoughts. I'm glad that you think Sage is a great place to work and is getting better. Please continue to share your feedback - across all of our channels, we're listening and it really does help us make Sage even better together. ...

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  2. Helpful (16)

    "Technology company that's struggling to change with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Tester in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sage full-time for more than 5 years

    Pros

    Some great people to work with Opportunity for career development

    Cons

    Poor salary Outdated technology and practices Politics that hinders change Lots of long standing employees that hinder change due to fear What is said by upper management and enforced by middle management seldon reconciles

    Advice to Management

    Do more to match salaries of other companies in the area "if you pay peanuts you get monkeys" Better bonus values & pay rises, in my 7 years at Sage I don't think I ever got a performance related payrise that was >= inflation % Performance manage underachievers (This may have started to happen after I departed)

    Sage2018-02-28
  3. Helpful (28)

    "Bullying, bad management, lack of strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time

    Pros

    Good office at North Park Decent salaries for North East Good Benefits

    Cons

    Bullying is rife from upper management , especially from senior marketing leaders No strategy or marketing leadership CBC destroying Sage's legacy Global shared services team making things worse

    Sage2017-01-24

    Sage Response

    January 30, 2017Group Employer Brand Manager

    Thank you for sharing your experiences so far while working at Sage. Having an outward focus is tremendously important for Sage to win in the market, and it’s an advantage for us that colleagues like you value that and see the necessity of it. We encourage you to share your views ...

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  4. Helpful (2)

    "Change and Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage part-time

    Pros

    Good Brand Good Pay and Benefits Lots of potential

    Cons

    Back office functions not a priority. Upper management positivity not filtering down to lower levels (yet)

    Advice to Management

    Connect in a more meaningful way with your staff and realise that small details of your decisions can have a massive impact on them.

    Sage2016-09-30
  5. Helpful (28)

    "Currently going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time for more than 10 years

    Pros

    Sage has a good range of benefits including pension, health cover and a rewards site. Sage doesn't have a culture of expecting overtime. Some good initiatives involving raising money for charities and encouraging staff to volunteer.

    Cons

    Over the last few years the culture has changed to one that ignores the staff, focuses on a few small areas of the business and ends up with most communications from upper management being collections of buzzwords and phrases that don’t make any sense. There is a lot of talk about getting things done quickly and enabling people to do their jobs with a focus on the customer...

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    Advice to Management

    Simplify the processes, allow managers to control their own teams and listen to the staff feedback.

    Sage2016-07-05
  6. Helpful (24)

    "Do not care about support staff. Avoid like the plague."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage for more than 5 years

    Pros

    The new office is nice and in a good location. Not much else anymore unfortunately, which is a shame. Cons are the main thing.

    Cons

    Used to offer in depth training. Now they give you an hour and throw you in the deep end. Accountants spend a fortune on support packages and they get people who haven't got a clue because of lack of training. They are losing all their best experienced staff because of lack of care of them. People are off sick with stress and leaving in droves. They would rather get rid of staff with 5+ years of experience than offer...

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    Advice to Management

    Listen to your staff. People who want to do well and want to do the job. You are pushing everyone out of the door. Nearly all your support staff are job hunting. You will be left with nothing soon. No experience, and no one to support your customers.

    Sage2016-02-19
  7. Helpful (20)

    "Not a nice place anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sage full-time for more than 10 years

    Pros

    Great building, good facilities onsite. Still has a lot of employees who are genuinely knowledgeable and want to do their best for the customer.

    Cons

    Has gone rapidly downhill as a place to work over the last few years - more so over the last year - and no sign of improvement. The current CEO is hideously out of touch with anything happening at a local level. Unreachable targets, no effort to keep committed and experienced people. Full of buzzwords and enforced positivity with blinkered upper management and morale getting...

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    Advice to Management

    It's important that any business grow and change, but if you throw your people under the bus in order to do it, you lose irreplaceable experience. Please remember that people are your best asset and that when you show no commitment to them, you can't expect it in return.

    Sage2016-01-09
  8. Helpful (2)

    "Be Ready for Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Lawrenceville, GA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Sage full-time for more than a year

    Pros

    Very cool workplace decor Company culture is pretty nice Coworkers are surprisingly down to earth and grounded.

    Cons

    CHANGE, Change and more change That may seem a little over the top but I can assure you that if anything it’s an understatement. On the sales floor there are so many changes to Rules of engagement, Sales products, Internal policies, In- team dynamics, etc that it’s honestly very frustrating as a sale colleague to execute a plan for the month because you are always being pulled in so many different directions....

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    Advice to Management

    Have a coherent plan in place before rolling out the “ next big initiative”. Actively think through various scenarios before implementing changes on the sales floor that make it either extremely difficult for sales colleagues to make goal or impossible altogether.

    Sage2019-02-18
  9. "Good benefits"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Sage full-time

      Pros

      Good medical and dental benefits

      Cons

      Frequent change of upper management resulted in employees' unclear about company direction.

      Sage2019-02-22
    • Helpful (7)

      "Must be flexible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Marketing 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Sage full-time for more than 3 years

      Pros

      fast paced technology company you will see the full life cycle of a business if you can hang on to your job for a year or two

      Cons

      mass layoffs are annual, and guaranteed. bonus structure is tough for a non math based college grad to calculate. there is no transparency within the company. sales teams are COMPLETELY siloed and the silos aren't going anywhere because of the old boy's club mentality embedded in the middle and upper management. marketing is the whipping post and blamed for every bump in...

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      Advice to Management

      Fix the sales organization. Sell business solutions not products.

      Sage2019-01-29
    Found 1903 reviews