I was on the fence at the beginning, but in retrospect I had a terrible experience at this company overall. The technology and processes are stunningly outdated and create mind-numbing levels of menial/manual yet incredibly detail-oriented labor that of course gets gleefully pawned off on the lower-level employees like myself, often with plenty of attitude to boot. It is all so bad that they hired a UX team to try to address the mess of internal infrastructure which causes employee burnout, turnover, and business limitations. I offered all the advice I could but didn’t see any positive changes by the time I left. Good luck with that herculean project.
However, the HR and people front is really where this company fails dramatically and pushed it over the edge. First, I was bullied by a manager to a ridiculous extent (with plenty of evidence provided of harassment-levels of contact and abusive language constituting a hostile work environment). They forced me to continue working with the person for months and downplayed all my concerns, until I forwarded multiple screenshots of them making up obviously false claims and having a meltdown harassing me with copious texts, emails, and phone calls within the span of about 20 minutes. They still had the gall to ask me why I stopped responding. SMH.
Then, due to circumstances beyond my control, out of nowhere I began dealing with an extremely intense situation in my personal life involving being a victim of hate crimes and harassment. That is of course not their fault, but the way they handled it couldn’t have been worse. I didn’t expect them to understand a situation like that fully (despite explaining it to them multiple times), but I definitely expected it to be handled with more tact than being told I’d be placed on ‘trial period’ and them refusing to make any of the very basic accommodations that I requested until I threatened to quit.
When I finally did quit, they proceeded to send a bunch of messages demanding a laptop back when I informed them I was still dealing with the fallout from this unbelievable situation and was not in a position to feasibly return it right now considering everything that I am dealing with. The final straw occurred when I received a phone message from their HR threatening to sic their lawyers on me. Are you effing kidding me? As they say, read the room, and while you’re at it return your membership cards to the human race.
Don’t bother wasting your time at this company. Great way to be underpaid and treated like trash. We all deserve much better than this.
