Sainsbury's Bank Reviews | Glassdoor.co.uk

Sainsbury's Bank Reviews

Updated 18 July 2018
38 reviews

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3.1
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Sainsbury's Bank Chief Executive Justin King
Justin King
6 Ratings

38 Employee Reviews

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  1. "Travel money advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Money Advisor in Newhaven, England
    Current Employee - Travel Money Advisor in Newhaven, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sainsbury's Bank full-time (Less than a year)

    Pros

    Easy relaxed interview, I counted money and they asked about previous experiences

    Cons

    None really, all seemed good


  2. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Edinburgh, Scotland
    Current Employee - Customer Service Associate in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sainsbury's Bank full-time (Less than a year)

    Pros

    Fairly relaxed atmosphere, plenty of overtime, looks like you can progress well in this job, hood shift patterns, shifts also given 8 weeks in advance.

    Cons

    Management trained at the same time so they know the same as staff, if not less

    Advice to Management

    More advanced training for team managers so they are able to help get better resolutions for customers

  3. "Good place to work, depends on the team though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in Edinburgh, Scotland
    Current Employee - Marketing Consultant in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sainsbury's Bank full-time (More than a year)

    Pros

    Mostly friendly work environment, smallish teams so lots of impact, good facilities, flexible working.

    Cons

    Pay could be more competitive and employee development could be improved


  4. "Absolutely brilliant CEO who is very engaging and inspiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sainsbury's Bank full-time

    Pros

    Great culture, supportive colleagues and job satisfaction

    Cons

    Needs more focus and development on modern working patterns


  5. "Mostly Boring"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good as a casual job.

    Cons

    Can be monotonous most days.


  6. "Digital Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sainsbury's Bank full-time

    Pros

    Good people, good money and benefits

    Cons

    career progression was limited at the time of leaving.


  7. "Good job to earn a little extra money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sainsbury's Bank part-time

    Pros

    Straightforward, easy-to-learn job, with significant responsibilities.

    Cons

    Slightly too much emphasis on upselling - not a big deal though.

  8. "Complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Rosyth, Scotland
    Former Employee - Anonymous Employee in Rosyth, Scotland
    Doesn't Recommend

    I worked at Sainsbury's Bank full-time (Less than a year)

    Pros

    Nice office, some friendly colleagues

    Cons

    Hideous attitiude by team leaders pervades the atmosphere and creates sombre, depressed gloom. One in particular has a way of speaking to team members that directly contradicts the supposed company values and treats people in a way never encountered in any professeional environment previously. Utterly unacceptable and no clue how to get the best out of people or simply doesn not care. To have "leader" anywhere in their job title makes a mockery of all good leadership principles.

    Advice to Management

    Sort out the way team members are treated by their team leaders. The atmosphere is hideous and behaviours completely unprofessional, unacce;ptable and lacking basic manners and decency.


  9. "Valued the same as checkout worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sainsbury's Bank part-time

    Pros

    Sainbury's Bank trust their employees to an extent.

    Cons

    Not much motivation to work hard as paid the same as a checkout worker.

    Advice to Management

    Increase pay to reflect responsibility.


  10. "Good for a short period but you get tired easily of all that b***s***"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Department in Edinburgh, Scotland
    Former Employee - Customer Department in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sainsbury's Bank full-time (More than a year)

    Pros

    Flexible working, you can work from home 1 day a week.

    Very laid back and casual dress code despite being a bank.

    Cons

    Obsolete equipment and firewall make it almost impossible to perform at your best.

    Lack of organisation and project management. A lot of projects are chaotic and there is no clear indication of roles and responsibilities.

    The company prefer to hire internally rather than look outside in order to bring in the best talent. This way you end up having colleagues that cannot really do their job, because management tends to accommodate requests for internal moves.

    People get promoted more because they've been there long enough rather than because they have the right skills.

    No money for new hires (at least in my department). Not only do they not hire new people despite being understaffed, also people who leave do not get replaced easily.

    The whole building is overcrowded. Bathrooms always busy and not enough desks. There is a hot desk policy so you never know if and where you're going to be sitting. I hope you like working from the cafeteria.

    Salaries are lower than in other banks.


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