Sally Beauty Reviews | Glassdoor.co.uk

Sally Beauty Reviews

Updated 14 January 2019
1,129 reviews

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2.6
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Sally Beauty CEO Chris Brickman
Chris Brickman
280 Ratings

Employee Reviews

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Pros
  • "Free products every month and employee discounts" (in 172 reviews)

  • "Free products each month to try plus an excellent employee discount" (in 89 reviews)

Cons
  • "Retail customers, upper management seems unorganized" (in 96 reviews)

  • "Very low pay with a great amount of work" (in 90 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (24)

    "💅🏻💋💄🎀💖"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Athol, MA (US)
    Current Employee - Beauty Advisor in Athol, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sally Beauty full-time (Less than a year)

    Pros

    Always lots of things to be done so never boring, great discount, free launch products, great incentives, sick pay and paid vacations and they promote from within .

    Cons

    Drama with all female staff, sometimes other co workers don't pull there own weight and it gets frustrating. Long hours especially when people call out on short notice.


  2. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Retail Development in Bracknell, England
    Former Employee - Head of Retail Development in Bracknell, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty full-time (More than 8 years)

    Pros

    Great culture. Outstanding Senior Management teams. Develop talent and grow individuals internally to bigger roles. Very strong Leadership team. outstanding organisation to work with.

    Cons

    Very competitive. Led by the US

    Advice to Management

    Great organisation to work with, however the business has been through major organisational changes and are not as stable as the business was previously

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty part-time

    Pros

    Interestin,colleagues are kind and fun

    Cons

    No space for career developing


  4. "Sales Advisor. A lot to learn - but a great job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sally Beauty (More than a year)

    Pros

    Continued development and training opportunities.
    Getting to know regular customers.
    Staff Discount: 20% off of trade price.
    Good staff morale.

    Cons

    Customers will ask about many different issues regarding hair, skin&beauty, you are expected to have a good knowledge of every product in store so that you can best advise them. This can be overwhelming at first as there is a lot to learn about the products, hair dyes and beauty products.

    Advice to Management

    Assist staff early on with their learning, rather than waiting 6 months before they do their Sally Academy


  5. "wouldn't go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sally Beauty full-time

    Pros

    Discount
    clothing allocation
    No other pros comments

    Cons

    Non experienced management
    no commision
    loan working


  6. "Loads of fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Sally Beauty full-time

    Pros

    Fun staff. Free samples

    Cons

    Long days and store support don't always support stores!


  7. "Sally salon services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Sally Beauty (More than a year)

    Pros

    Fun to work with hair and beauty, with nice regular customers. Can take a lunch break when you want, not really a schedule to your day which is nice because you can sort of do what you want to do that day.

    Cons

    Bad management. 20% discount but anybody can get 20% off on VAT free day. Not enough training provided and was expected to reach unrealistic targets selling magazines that nobody wants to buy. Rota was always changed at the last minute. Not very good incentives and not very good pay unless you completed the hair or beauty training which I did and was there for over a year but was never signed off because they couldn't be bothered so never got the higher rate of pay.

  8. Helpful (1)

    "accurate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sally Beauty part-time (More than a year)

    Pros

    the holidays and the staff discount are really good, the relationship with the regular customers is a nice part of the job

    Cons

    your life is not your own, you dont know when you are working, the rotas are changed almost daily and they are not happy if you cant work it

    Advice to Management

    treat your store staff with with respect and understanding, they know alot more than you think


  9. Helpful (2)

    "Terrible management, staff treated poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Assistant
    Current Employee - Store Assistant
    Doesn't Recommend
    Neutral Outlook

    I have been working at Sally Beauty part-time (More than a year)

    Pros

    You can work with great people, and most of the customers are lovely, it's not a fast paced job at all and the pay is okay and you get 20% discount

    Cons

    Lazy management, staff get treated so badly, you have no voice what so ever, I could go on! If I knew what I was getting myself into I would never of applied, because of this job I now suffer with anxiety as do my other colleges, but this is my store! Other stores may be totally fine

    Advice to Management

    Listen to your employees, deal with issues instead of ignoring them and twisting it round on the person with the issue


  10. "Great Place to Work and Shop"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sally Beauty part-time

    Pros

    Flexible hours and very creative learning

    Cons

    Management had issues and hours cut without notice

    Advice to Management

    Improve organisation of employees