Does Samaritans pay their employees well?

According to anonymously submitted Glassdoor reviews, Samaritans employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Samaritans. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Samaritans?

69% of Samaritans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Samaritans 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Samaritans?

Listening Volunteer (9) , Volunteer (8) , Copywriter (3) , Listener (3) , Disability Support Worker (2) , Human Resources Advisor (2) , Marketing (2) , Project Manager (2) , Senior Manager (2) , Volunteer Listener (2)

What are the pros of working at Samaritans according to real employee reviews?

"Great staff (peers and IT staff)." ((in 7 reviews)); "Good management" ((in 6 reviews)); "Amazing people, all there to do good!" ((in 6 reviews)); "Flexible working included as standard" ((in 4 reviews)); "Empowerment culture, people and mission focused." ((in 3 reviews))

What are the cons of working at Samaritans according to real employee reviews?

"Senior leadership don't trust nor believe staff when these say they are stretched and at capacity." ((in 3 reviews))

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Samaritans

Samaritans Reviews

Compare reviews

3.9

69% would recommend to a friend

(63 total reviews)

49% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.5

Diversity and inclusion

3.3

Senior management

3.1

Compensation and benefits

2.8

Career opportunities

Samaritans has an employee rating of 3.9 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samaritans employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

63 reviews

5.0

24 Nov 2025

Very rewarding

Listening volunteer

Recommend

CEO approval

Business outlook

Pros

Giving emotional support to people in their time of need. Giving people the safe space to talk about anything and having everything anonymous.

Cons

No cons I have absolutely loved volunteering here. It has been very rewarding

5.0

7 Oct 2025

AMAZING!!!

Listening volunteer

Recommend

CEO approval

Business outlook

Pros

-Friendly and warm environment -Supportive colleagues and management -Good quality training

Cons

I don't have any cons.

5.0

7 Oct 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Ethos of the charity Supportive staff and managers

Cons

Nothing of any real significance

Viewing 1 - 3 of 63 Reviews

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Jobs at Samaritans

Programme Coordinator