Samsara Reviews

Updated 22 Sep 2020

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3.3
53%
Recommend to a Friend
91%
Approve of CEO
Samsara Founder and CEO Sanjit Biswas
Sanjit Biswas
245 Ratings
Pros
  • "Benefits are fantastic - employee growth fund, insurance, free lunch, company funded clubs, etc(in 26 reviews)

  • "Catered lunch/dinner/free breakfast(in 22 reviews)

Cons
  • "Growing very quickly so typical company growing pains(in 21 reviews)

  • "Coming from Meraki shouldn't guarantee a people management role(in 14 reviews)

More Pros and Cons
  1. Helpful (2)

    "Your experience will be what you decide it should be!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Function in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Samsara full-time for less than a year

    Pros

    Size of the EMEA team allows you to make a difference, if you are willing to invest time and effort in your role and in the company; competitive compensation; listens to customers and takes on feedback; cares for the wellbeing of its employees.

    Cons

    If you are looking for a comfortable job that will not push you out of your comfort zone and force you to be passionate and invested, then you might want to look for an older, more "old school" company.

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  2. COVID-19
    Helpful (22)

    "A very dishonest end"

    2.0
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Negative Outlook
    No Opinion of CEO

    I worked at Samsara full-time

    Pros

    -Great workforce, bright, high performing and talented colleagues -Many great perks which are typical for SF but are much rarer in London -Market leading salary -Growth was fun whilst it lasted

    Cons

    -It was "transparent" (something the company boasted of), until it wasn't. This was a barefaced lie. We were promised no staffing changes through 2020, then called to a townhall to announce 20% layoff with immediate effect. Absolutely no indication or honesty in the run up. -European people/hr leadership more interested in self promotional social media output than adding value. Very poor performance during layoff, incompetent -Company recently posted a VP level role asked for experience on scaling a business 1k>5k. The chasm in messaging between this and during may layoff is wider than the grand canyon. Shows throwing their employee base to the wolves in lockdown was based on paltry data and done to sandbag numbers, not critical necessity. Senior leaders should be totally ashamed of themselves -Company got it so badly wrong in Europe, headcount was scheduled to be multiples by end of 2020 of what it will be. Core european markets (spain, benelux) have been closed entirely. Leadership had no idea about the scale of the challenge.


  3. Helpful (5)

    "Great company but lack of management/ leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsara full-time

    Pros

    Samsara has great benefits, free food, career progression, and intelligent people.

    Cons

    The major downfall for Samsara is the lack of experience in middle-management, mostly employees who have been at Samsara for 2 - 4 years and have been promoted not due to their ability but the duration of their stay. This is across most departments and some of the decisions/ management skills are truly shocking with mirco - management being very common.

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  4. Helpful (18)

    "Shiny Salary and Benefits but catastrophic leadership and organization. Do not start here as an ADR!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Development Representative in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Samsara full-time for more than a year

    Pros

    The salary and benefits are very competitive and one of the highest-paid on the market. As an ADR it was possible to earn 70k+ with the given performance. Benefits included catered lunch, free snacks and drinks, regular team events and drinks, RSUs, Growth Fund, Paid Deliveroo orders.

    Cons

    Everything apart from salary and benefits. The organization within EMEA is run by a former McKinsey Consultant and decisions on strategy were made and changed from month to month which made working there super hard as you never knew what you should focus on. It seemed like they played a business simulation computer game the way it was run. Career development was a topic that was discussed constantly and brought up every single month from the ADR group. Within the 12 months I worked at Samsara, never were they able to present a clear plan on what is going to happen, how we were going to be trained and prepared for a closing AE role, and how long that process would take. Promotions were made only if former AEs got fired and positions had to be filled quickly or based on sympathy. When hired I was told, I will be promoted to an AE within 9-12 months and if I wasn't an AE in 12 months, then my performance must have been one of the worst. In my entire time at Samsara, I was under the top 5% of all ADRs and had an average quota achievement of over 200% and never missed a target. Based on their promises, I would have to be promoted within 9 months but even after 12 months, when I asked about when things are going to happen and what I need to do to become an AE, I was just told that they don't see this move happening in the next 6 months and do not even know if it will come after that. After all of that, I made the decision to leave and quit with a notice of 2 months. Within the meeting with the leader of the EMEA org, I explained why I would like to keep providing value for the business for another 2 months and then leave. He accepted that and said it was a fair point, giving the impression I should stay for that period. A few days later, a meeting was scheduled from my direct manager and she told me that that leader decided that it would not make sense for me to stay for another 2 months and decided I should pack my things and leave the same day. The way of saying one thing and doing another even happened on my way out of the company. The way this leadership is handling their employees is ruthless and inhumane. If you are offered a job as an ADR in the European office, stay away and do not get fooled by their promises.

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  5. Helpful (1)

    "Great company to start off with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsara full-time for less than a year

    Pros

    Great company that makes you feel included and has so many great benefits. Easy and manageable to work in.

    Cons

    Could listen more to employees

  6. COVID-19
    Helpful (12)

    "Wolf in sheep’s clothing!! Not as friendly as it looks!!!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Samsara full-time for less than a year

    Pros

    Pre-covid - good food, central location Nice ppl (at least in non-management positions)

    Cons

    Huge pressure on sales (constant tracking of dials and minutes on the phone, Samsara = micro-management centra!), without real overachievement potential / career growth opportunities to make it worth it, at least in Europe Quick firing culture with massive layoff this year. Not caring about why it means to employees’ lives! Down round! Hypergrowth startup narrative is not true any more Uninspiring product, if you want to be part of tracking workers’ every move, this is your spot

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  7. COVID-19

    "Positive culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Samsara full-time for less than a year

    Pros

    Samsara has a very positive culture with a growing mindset. I was surprised positively on how often people are concerned of helping you to learn more. Samsara thinks about long term commitment with teams.

    Cons

    Recently some layoffs affected the moral of the team and there wasn't much going on to improve since we are in lockdown mode due to covid-19, making sure more proactive that people were comfortable and happy would make a big impact.

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  8. Helpful (11)

    "TOXIC, TERRIBLE LEADERSHIP AND ALL LIES"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Development Representative in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Samsara full-time for more than a year

    Pros

    Free Lunch & Snacks with office in a good location

    Cons

    Terrible EMEA leadership (Other than Enterprise Director), full of lies and have no idea what they are doing. Promised one thing, delivered another with management having no credibility or the ability to help change . No such thing as support and HR department have no ability to help or support but there to only executive what the EMEA captain says. You cannot run a UK operation like this, they have lost the morale of the employees who see leadership with venom and everyone has a clear vested interest. They believe just because they try to be ruthless it makes them stand 2 inches taller or running a succesfull operation but the reality is they are neither.

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  9. COVID-19
    Helpful (13)

    "Great, energetic workplace turned into cold, soulless graveyard"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Samsara full-time

    Pros

    - Great storytelling during interview process - Nice, modern offices - Free lunch and other perks i.e. SKO trips - On ramping quota, you can make decent commission

    Cons

    - Laying off 300 people apparently due to COVID but rather because they grew too quickly while at the same raising another $400mio, when they told you a month before that the company will go through this pandemic without any layoffs given its strong financial cash position. It left a bitter taste and people utterly disappointed, sad and angry. - Looking at the process, it looked like people were handpicked for this layoff based on favouritism and without any clear definition of a selection process. - A lot of the management is run by former consultants, so they are good at ruthlessly cutting people from their spreadsheets. This is the true dilemma of the company that it looks like they are not interested in or they are under so much pressure from external investors to give great sales people a chance to build up a company but every time go for the short shot. They make you feel special why you were employed but then they don’t really give you a chance. This is in line with their brutal PIP policy. Markets need time to build up!!! - People were put on a PIP during a global pandemic, when your customers suffer to survive and they still push you to close the deal no matter what. - Typical problem of American companies getting lost in their hypergrowth and vision to take over the world to actually understand that things and markets work differently across the pond. - Management too American and unexperienced in running a successful and international sales organisation. - Sales reps work under extreme, toxic pressure to achieve useless and aggressive KPI’s instead of focusing on quality sales work. It almost became a fun attitude of “who’s gonna be fired next” or “at least I am here until the end of the quota” - Management is ruthless and robotic in firing people for stupid and small mistakes. - 80% of sales reps did not last longer than a year. You lose good friends and colleagues every quota.

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  10. Helpful (9)

    "Leadership and Management was too inexperience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Samsara full-time for more than a year

    Pros

    1) They are focussed on giving the next generation a chance. The work force is extremely young and talented 2) They are excellent at selling you the company. They have one of the most comprehensive induction programme for new employees, which covers the company and products 3) They place some effort in helping with professional development. They are budgeted resources for training. 4) They have been successful

    Cons

    The poorest and weakest leadership that I have ever experienced in my entire professional career. They have several people from Meraki who came to Samsara not based on merit but rather connections. This has limited Samsara interms of developing a strong management because of the cross over level of arrogance Micro managing the staff usually drives me nuts. As a manager I do not believe in micro managing people or watching their every move. I am not interested in seeing emails sent by my team. This is the culture at Samsara which impacts any trust that you have in others. The sales culture is overly aggressive and out of control. In most cases you are far more experience and qualify than your managers. It is important for anyone joining to review who their manager or director is. I found that to be an issue which often times impacted your ability to implement and carry our your functions with the necessary autonomy. I am not against young managers or directors but you should not be allowing someone who has 5% of your experience to be dictating to you. Make sure your director or supervisor has the experience and expertise before you join. There is no structure around training when you join. In most cases you have to learn to swim on your own. This works for people with several years of experience but no so much for young people joining, which also explains why the management is so inept. The success seen in the media is down more to luck than any great management. There are no great management structure in place but the success is more down to gambling.

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Found 286 reviews