Schuh Limited Reviews | Glassdoor.co.uk

Schuh Limited Reviews

Updated Dec 8, 2019

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3.9
82%
Recommend to a Friend
93%
Approve of CEO
Schuh Limited Managing Director Colin Temple
Colin Temple
174 Ratings
Pros
  • "Management, good discount, wear what you like(in 44 reviews)

  • "Good pay, pay above minimum wage for under 21s(in 42 reviews)

Cons
  • "part time daily 4 hour contract(in 15 reviews)

  • "Under a lot of pressure to have perfect customer service(in 14 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great Place to work. Very Flexible and good working pratices"

    StarStarStarStarStar
    Current Employee - Sales Assistant in London, England
    Recommends

    I have been working at Schuh Limited part-time for more than 3 years

    Pros

    Great working environment. Very Flexible with the working hours, you can work to suit your schedule with a few compromises of course. Good working practices/processes compared to other retail stores so tasks are more efficient.

    Cons

    There is a slight pressure to meet your sales target and sell the miscellaneous items such the shoe protector spray. However there is no way of rewarding those who continuously excel in sales. (No commission)

    Schuh Limited2019-11-06
  2. "Fun work environment and great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Gateshead, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Schuh Limited part-time for more than 3 years

    Pros

    Brilliant company to work for with good discounts available. Incentives run throughout the year. Great team atmosphere. Can normally expect to recieve more hours than your contract.

    Cons

    Irregular hours. No extra pay for working over contracted hours - contracts are normally very low. Having to work over bank holidays and long hours around Christmas.

    Schuh Limited2019-12-04
  3. "Lots of stairs health and safety who?..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Schuh Limited full-time for more than 3 years

    Pros

    If you’re lucky you get a good manager! Flexible work schedule Meet lots of Interesting people No need to go to the gym your legs will be rock solid from climbing up and down 4 flights of stairs every 3 mins

    Cons

    Rudestaff members Focus on targets that seem unrealistic Higher Management don’t even look at saws advisors or say thank you! People are Rude sometimes but that’s retail! You either work too many shifts or not enough! You probably won’t move up in this career

    Advice to Management

    Be more human! at the end of the day we are here to sell shoes and make money for you! don’t take all the glory, you would be nothing without your staff so treat them with respect :-)

    Schuh Limited2019-11-30
  4. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainee Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Schuh Limited full-time for more than 3 years

    Pros

    Well organised, good processes, attractive breaks and holidays.

    Cons

    Awful pay, no comission, new tasks added to your workload daily, no compassion from other management(store specific).

    Schuh Limited2019-12-08
  5. "Great Perks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Schuh Limited part-time for more than 3 years

    Pros

    40% discount for yourself on shoes 25% for family! great training and option to pick up overtime

    Cons

    sometimes very busy days serving multiple customers at peak times

    Schuh Limited2019-11-18
  6. "Great team but lack of appropriate training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deputy Manager in Gateshead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Schuh Limited full-time for more than 3 years

    Pros

    Great staff Great atmosphere Good working conditions Expectations are fair on the management team Communication is okay - could be slightly improved between HO & stores Opportunity to be involved in different aspects such as store relaunches etc.

    Cons

    Managers do not receive the appropriate training. The training provided is commercially based as opposed to 'people management'. More could be done on ensuring the management teams understand HR and can apply this more effectively. From experience, some of the managers I worked with, took decisions into their own hands such as holding regular meetings with staff on subjects that did not require a formal approach and... could have been dealt with by conversation/training. Managers were often in the office rather than the shop floor. Staff feedback was incredibly and often not listened to.

    Show More

    Advice to Management

    Work on management training in relation to people management and HR issues.

    Schuh Limited2019-11-15
  7. "Fun Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England

    I have been working at Schuh Limited part-time for more than 3 years

    Pros

    Supportive colleagues, room to progress, and flexible working hours

    Cons

    Having to be overly-friendly to customers to the point where it is not genuine

    Schuh Limited2019-11-15
  8. "Flexible working hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Belfast, Northern Ireland

    I have been working at Schuh Limited part-time for more than a year

    Pros

    A lovely team to work with. Everyone gets paid the same rate of pay as a sales advisor regardless of age. Working hours are flexible, it is an ideal part-time job for students. Excellent staff discount.

    Cons

    If you are on a 3 hour contract, you don't usually get any more hours than that for the week until trade picks up during holidays and busy periods. It is highly unlikely you will get a bigger contract than that.

    Schuh Limited2019-11-12
  9. "Schuh"

    StarStarStarStarStar
    Current Employee - Sales Advisor in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Schuh Limited part-time for less than a year

    Pros

    No uniform and fun environment

    Cons

    Not really any I can think of

    Schuh Limited2019-11-06
  10. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Schuh Limited part-time for less than a year

    Pros

    Discount is good, flexible too

    Cons

    Not a lot of hours

    Schuh Limited2019-10-29
Found 414 reviews