Screwfix Reviews | Glassdoor.co.uk

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Screwfix Reviews

Updated 7 August 2017
150 reviews

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4.2
StarStarStarStarStar
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Screwfix CEO Andrew Livingston
Andrew Livingston
84 Ratings

150 Employee Reviews

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Pros
  • Good work life balance for trade counter staff (in 9 reviews)

  • good opportunities to progress in your career (in 6 reviews)

Cons
  • I think they lose a lot of good quality service assistants due to not offering full time contracts (in 8 reviews)

  • With so many products there is no product knowledge given and you need to learn on the job, customers seem to expect you to have an extensive knowledge (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Hawick, Scotland
    Current Employee - Branch Manager in Hawick, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    The chance to progress from part time sales assistant to managerial role is great. 60 stores per year opening shows what a company on the up can do.

    Cons

    Nothing comes to mind, I'm sure there's little things in all companies that could be better and things that could run smoother but on the whole no need to be critical

    Advice to Management

    Improve the IT infrastructure as a matter of urgency


  2. Helpful (1)

    "A decent student job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Screwfix part-time

    Pros

    Its not really that much work, there is a lot to be done; serving customers, picking orders, putting away delivery.
    Great discount, 20% on products.
    Great team dynamic.
    They promote from within rather with great prospects.

    Cons

    Short staffed, running on the minimum staff most of the time, with so much to get done it usually means that there is far too much needing done for two people to handle.
    With so many products there is no product knowledge given and you need to learn on the job, customers seem to expect you to have an extensive knowledge.
    The IT system is problematic and failing, computers are old, till software constantly crashes

    Advice to Management

    Take more care of your staff. give them more support and assistance to do their job.
    Upgrade IT infrastructure.


  3. "Head Office mmanager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Yeovil, England
    Current Employee - Anonymous Employee in Yeovil, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than a year)

    Pros

    Great collaborative effort
    Focused on getting the job done
    Fast-moving growing business
    Board are visible and approachable

    Cons

    Still a bit "old-school" when it comes to flexible working


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Rotherham, England
    Current Employee - Branch Manager in Rotherham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 8 years)

    Pros

    Opportunity to create and develop self and team. Great work life balance. Great sense of belonging

    Cons

    Don't always get things right but willing to listen from all areas of business to get it right next time


  6. "Head Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager Head Office in Yeovil, England
    Former Employee - Senior Manager Head Office in Yeovil, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix full-time (More than 5 years)

    Pros

    Growing, innovative company that really knows its customers and develops strategies to help them.

    Cons

    Can be a bit top-down with decisions having to come from the top to be implemented

    Advice to Management

    Allow a little more freedom to implement ideas - there are forums in place to suggest ideas but it feels a token gesture and requires you to talk the 'commercial' language which not all of us have


  7. "Great Job & Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix part-time (More than a year)

    Pros

    Wage was generous for the jobs given.
    Co-workers were very friendly.

    Cons

    Sometimes too much was expected of you.
    Things sometimes took longer than necessary to get sorted.

    Advice to Management

    Keep up the good work! Thoroughly enjoyed working for the company.


  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crawley in Crawley, West Sussex, South East England, England
    Former Employee - Crawley in Crawley, West Sussex, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix (More than a year)

    Pros

    Good pay/ surprisingly fun / great training / friendly staff/ extremely flexible hours

    Cons

    Experience will most likely be affected by the attitude and quality of your managers/ have to stand for quite a while and you need to be extremely active.....other than that perfect place to work.


  9. "Sales Advisory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Newry, Northern Ireland
    Current Employee - Sales Advisor in Newry, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (Less than a year)

    Pros

    there is a good working team and most of the management will work with you

    Cons

    little room to grow and learn and poor pay

    Advice to Management

    better pay and more training and room to advance


  10. Helpful (1)

    "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Assistant in London, England
    Current Employee - Service Assistant in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Screwfix (Less than a year)

    Pros

    It is good if you are looking for a job and have no previous experience

    Cons

    Can be become boring very quickly.
    Hardly any talent in the company therefore most managers cannot even read or write properly.
    Poor promotion, anyone can be promoted even if your thick as a plank of wood.

    Advice to Management

    Stop bullying supervisors


  11. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great team work. Clear paths for progression with structured courses to advance to next level in the company. Would recommend .

    Cons

    The nature of the work some may find repetitive and mundane as it is very predictable and process driven amd about managing a routine.

    Advice to Management

    Continue to listen to the employees and customers and the continued success of the business is certain. A good place to work.


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