Screwfix Reviews | Glassdoor.co.uk

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Screwfix Reviews

Updated 1 October 2017
159 reviews

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4.1
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Screwfix CEO Andrew Livingston
Andrew Livingston
88 Ratings

159 Employee Reviews

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Pros
Cons
  • The only downside I can think of is that contracted hours are hard to get at full time but when hours are spare everyone gets a fair share (in 7 reviews)

  • Getting too big now, micro management by area managers, really bad IT, audit fixated (in 6 reviews)

More Pros and Cons

  1. "Part Time/ Weekend Staff/ Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Assistant in Tewkesbury, England
    Former Employee - Service Assistant in Tewkesbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix part-time (More than a year)

    Pros

    Decent Pay
    The job is quite interesting for retail
    Customers are friendly and up for a laugh
    Hours arent so bad IE (Between 7 and 6) - on wkends when I worked
    Flexible hours to fit around uni
    Loads of overtime if wanted
    Options for development - I didnt take them, but they were available
    The team I worked in was great!
    20 PERCENT staff discount at both SF and B&Q

    Cons

    Temperature - In the winter it was freezing and in the summer it was boiling (Warehouse environment)

    Advice to Management

    GET AIRCONDITIONING / BETTER HEATING - YOUR STAFF ARE GREAT SO DONT FREEZE THEM


  2. "Excellent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Sales Supervisor in Fareham, England
    Former Employee - Trade Sales Supervisor in Fareham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix full-time (More than 5 years)

    Pros

    Fantastic management that continuously challenge you to be better. Always made me proud to go to work and made me love almost every minute I spent there. Forever given opportunities to open new stores and do exhibitions and shows and learn new skills. They really make you feel like you matter and that you aren’t just a number!

    Cons

    I really can’t think of any, although the progression into and through management can be slow as it is throughout retail as a whole.

    Advice to Management

    Keep doing exactly what you are doing, you are a fantastic company to work for. Continue to dream and achieve!


  3. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Screwfix part-time (More than a year)

    Pros

    I would love to rate this job higher as when I am not working with management, I thoroughly enjoy working here. Co-workers are great, the salary is decent for a part time employee who goes to college full time. Excellent work environment that I love being around. The job itself is okay and relatively straightforward, just serving customers and picking items.

    Cons

    Management is poor in my store in particular. Breaks are short and the work is sometimes quite physically taxing, sometimes you sit down for 15 minutes per shift. The thing I've found most frustrating is trying to book a weekend off or a day to look at universities and this being immediately declined, with no good reason, or this being agreed upon and then the rota changing back to me working again.

    Advice to Management

    Stop giving out holiday without me asking for it/notifying me that you are giving it to me. Allow some sort of time or flexibility for students that want to look at universities or study for exams.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "No-Nonsense, Real People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Yeovil, England
    Current Employee - Human Resources Manager in Yeovil, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 10 years)

    Pros

    Great teamwork - Supportive - Little ego - Lots to do - Customers love what we do - Can really make a difference - Always something new - Fantastic business model - Constantly innovating - Backing of large, global parent company

    Cons

    So 'can do' and forward-looking that we could plan for the future and learn from the past a bit better. Finding our way working more closely as part of the wider Kingfisher Group brings challenges and opportunities. Investment in customer-facing IT has left internal infrastructure a fair way behind.

    Advice to Management

    Glassdoor, you need to change our CEO to Graham Bell (whom I've based my rating on).


  6. "Dire place to work if the management team are bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Plus Assistant in London, England
    Current Employee - Trade Plus Assistant in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Screwfix part-time (More than 3 years)

    Pros

    20% discount. Lovely friendly customers.

    Cons

    Awful shifts. Opens at 6am and closes at 10pm. Not good for non drivers. Area managers only ever praise the supervisor or manager for good results...never the staff who do all the work. Unless youre manager or supervisor then you are treated like youre non existant.

    Advice to Management

    Stop just thinking its managers and supervisors who are the ones that make the sales and KPIs good. The other staff are the ones doing the hard work. Also it might be an good idea to speak to staff sometimes about whats going on in store.


  7. "Service Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Screwfix part-time

    Pros

    Flexible hours and reasonable management style.

    Cons

    The work becomes monotonous as with many retail settings.


  8. "Great team great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook

    I have been working at Screwfix full-time (More than 5 years)

    Pros

    Team, benifits, family atmosphere, opportunities to progress

    Cons

    Can't really think of any


  9. "Good Stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Current Employee - Assistant Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than a year)

    Pros

    Discount is pretty good and can be a sociable job

    Cons

    Extended Opening Hours either you accepted or lost your job.

    Advice to Management

    Regional Managers need to increase the hours allocated to busier stores.


  10. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Hawick, Scotland
    Current Employee - Branch Manager in Hawick, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    The chance to progress from part time sales assistant to managerial role is great. 60 stores per year opening shows what a company on the up can do.

    Cons

    Nothing comes to mind, I'm sure there's little things in all companies that could be better and things that could run smoother but on the whole no need to be critical

    Advice to Management

    Improve the IT infrastructure as a matter of urgency


  11. "my best job and an enjoyable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Kingston upon Hull, England
    Current Employee - Retail Sales Associate in Kingston upon Hull, England
    Recommends

    I have been working at Screwfix part-time (More than 3 years)

    Pros

    flexible hours
    good teamwork
    chance for progression
    customer facing

    Cons

    Often lack of communication between management and other staff.
    Recent nationwide changes due to 'data protection' are making the job less enjoyable as serving customers is becoming more and more awkward due to the personal details Screwfix require

    Advice to Management

    Communicate more with staff, alert area managers of the awkwardness encountered serving on tills recently, in the hope that the pressure on us is reduced .. ie, allowing husband and wife to use the same Screwfix card


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