Screwfix Reviews | Glassdoor.co.uk

Screwfix Reviews

Updated 23 October 2018
298 reviews

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4.2
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John Mewett
4 Ratings

298 Employee Reviews

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Pros
  • "Progression of you want it, good work life balance, less pressure than other retailers" (in 25 reviews)

  • "Good pay/ surprisingly fun / great training / friendly staff/ extremely flexible hours" (in 23 reviews)

Cons
  • "Not the greatest pay, and few full time contracts" (in 11 reviews)

  • "The work/life balance has been lost as the hours have gotten longer" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 10 years)

    Pros

    In this business you can progress from part time service assistant all the way up to an area manager. There are so many opportunities to learn and grow, along with registered qualifications. It is down to you for how far you want to go. There is a massive development support network to help you all the way with so many new stores opening the expansion is massive.

    Cons

    Change.... this is a word to get used too, but not in a bad way. As we expand and develop we are always looking at new ways of working. Keeping it simple.

    Advice to Management

    This is a role with great family values and a great work life balance. The business really cars about you.


  2. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Basingstoke, England
    Current Employee - ASM- Assistant Store Manager in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than a year)

    Pros

    work life balance, lot's of changes for the better

    Cons

    don't have any yet. great place to work.

    Advice to Management

    keep it up!

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Louth, England
    Former Employee - Supervisor in Louth, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Screwfix full-time (More than 3 years)

    Pros

    Great to learn the basics in retail and gain skills

    Cons

    Shifts are always different so can never plan anything

    Advice to Management

    Don't take your job to seriously


  4. "11 years overall service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Swansea, Wales
    Former Employee - Store Manager in Swansea, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Screwfix full-time (More than 10 years)

    Pros

    Great work life balance, Good Hours, great flexibility, Good Pay for Sales assistants & Good Progression.

    Cons

    Progression and development stops at Store manager, Low Opportunities to get out of stores into HO, & Low pay in comparison to same levels within this sector.

    Advice to Management

    Look after your store managers like you expect them to look after their teams.


  5. "Full of fun and opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Yeovil, England
    Current Employee - Manager in Yeovil, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than 3 years)

    Pros

    Great culture
    Good work life balance
    Good cheap food in the canteen

    Cons

    Honestly there aren't any I can think of!


  6. "Had been an awesome place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Worthing, South East England, England
    Former Employee - Supervisor in Worthing, South East England, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Screwfix full-time (More than 3 years)

    Pros

    Screwfix had been an awesome place to work. I used to get up and enjoy coming work. Progression from part time to a supervisor happened in my first year. Loved the whole experience. The old Screwfix ethos was brilliant. The customers are brilliant always happy to have a laugh and are relaxed about their days.

    Cons

    The second two years of being a supervisor is where development stops. Upon asking to develop further it gets brushed under the floor and pushed to one side. Screwfix please don't forget your supervisors concentrate solely on your Branch managers and Assistant managers. Without your supervisors your stores simply won't run.

    Advice to Management

    Please listen to your staff when they say they are ready to move forward with the development and careers! I am leaving for a new company to pursue assistant manager.


  7. "Supply chain placement year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Demand Planner in Yeovil, England
    Former Employee - Supply Chain Demand Planner in Yeovil, England
    Recommends
    Positive Outlook

    I worked at Screwfix full-time (Less than a year)

    Pros

    great work culture, collaborative culture, encouraged to create and share new ideas and ways of working, open management style with easy access and communication with managers and senior managers, focus on employees e.g. flexible working hours, shorter working weeks

    Cons

    Slightly lower wage than industry wage, down to location - Yeovil Somerset

  8. "Screwfix"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Screwfix full-time

    Pros

    Good company culture and excellent work life balance

    Cons

    Don't pay enough for the job that is done especially in management

    Advice to Management

    pay internal progression similar to external candidates


  9. "Incredible culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Screwfix full-time (More than a year)

    Pros

    Fantastic company to work for. Work life balance is hugely important to everyone, and the culture is great. Always a very upbeat and friendly atmosphere. Always feel that my opinion and feedback is valued.

    Cons

    I cannot think of anything negative


  10. "A mixed bag...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade + TA
    Former Employee - Trade + TA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Screwfix part-time (Less than a year)

    Pros

    Great team, great atmosphere, good relationships between staff and customers (barring the 99th percentile). Can do attitude. Discounts at SF and B&Q.

    Cons

    "Sales" campaigns that don't appear to be thoroughly thought through.
    Poor holiday booking process (12 months ahead, appears to have a pecking order and forget September).
    Lack of meaningful incentives below SM/ASM level. (£20 "fill the fridge", really?)

    Advice to Management

    Screwfix belongs to the "new" breed of retailer whose only variable in maintaining margin is to increase/decrease staff hours. Just the way it is. I once asked was there any incentive for grunt trade counter staff to actively market additional sales and was told "Yep we get more hours for the store, so you get more hours".
    I would suggest that a store bonus might be something to think about. It is, after all, a team effort. Top down directives don't actually sell anything, they just enable it.
    You need to sort your holiday booking system out, make it more egalitarian.
    A new, less clunky EPOS/Inventory system might also provide a better customer, and indeed staff, experience.


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