SeaWorld Parks & Entertainment Reviews | Glassdoor.co.uk

SeaWorld Parks & Entertainment Reviews

Updated 19 March 2019
941 reviews

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3.5
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SeaWorld Parks & Entertainment Interim Chief Executive Officer John Reilly
John Reilly
48 Ratings

Employee Reviews

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Pros
  • "6 free tickets, 12 free half price tickets" (in 93 reviews)

  • "Great people, great benefits, growth oppurtunity" (in 49 reviews)

Cons
  • "It's extremely hard to get full time unless you're open to switching departments or have some kind of bachelor degree" (in 53 reviews)

  • "Long hours in sometimes challenging environments" (in 45 reviews)

More Pros and Cons

  1. "ok"

    StarStarStarStarStar
    Current Employee - Popcorn Seller in San Diego, CA (US)
    Current Employee - Popcorn Seller in San Diego, CA (US)

    I have been working at SeaWorld Parks & Entertainment full-time (More than 3 years)

    Pros

    Trainers and animal care specialists devote their lives to the animals

    Cons

    people who don't understand the good work seaworld does.


  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deep Water Lifeguard in Chula Vista, CA (US)
    Former Employee - Deep Water Lifeguard in Chula Vista, CA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    Great hours
    A lot of fun people to work with
    High Energy
    Cool Benefits

    Cons

    Does get hot sometimes
    Kids don't listen always
    At the end of the season, it is hard to want to continue working

  3. "Fantastic Company and Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Park Operations Shows in San Diego, CA (US)
    Former Employee - Park Operations Shows in San Diego, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    The system they have for clocking in and out is simple and easy to use, the coworkers are nice and helpful, guest interactions are fun, get to see shows if you're working quick queue

    Cons

    Lots of standing and waiting


  4. "Meaningful work"

    StarStarStarStarStar
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at SeaWorld Parks & Entertainment full-time (More than 10 years)

    Pros

    Great place to do work where you are helping do good deeds (animal recovery), teaching (appreciation for nature), and helping friends and families enjoy their time together.

    Cons

    Work schedule can be difficult due to events and being busy when everyone else is off.


  5. "Honestly not a bad place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Armed Security Officer in San Diego, CA (US)
    Former Employee - Armed Security Officer in San Diego, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    Friendly coworkers, easy scheduling, and good food at the cafateria

    Cons

    working in security there are some positions where you work outside rain or shine. some nights got pretty cold even though they supplied propane heaters.


  6. "Like my job and coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting
    Current Employee - Accounting
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeaWorld Parks & Entertainment full-time (More than 5 years)

    Pros

    Great coworkers and decent pay. Always above minimum wage, even for the lower paying positions. The company does great things for the environment and wild animals. Also, John Reilly, the interim CEO is amazing and should be permanent.

    Cons

    Job security can be worrisome, especially if you’re full time.

    Advice to Management

    Listen to the employees more than the shareholders. We care about each other and the animals, not just the bottom line.


  7. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lifeguard
    Current Employee - Lifeguard

    I have been working at SeaWorld Parks & Entertainment full-time

    Pros

    Good job for a high school or college student

    Cons

    Management needs to be more serious when it comes to NCNS

  8. "Great 16 year old job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambassador in Tampa, FL (US)
    Current Employee - Ambassador in Tampa, FL (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    free admission to parks, flexible schedule around school, enjoy the company culture

    Cons

    Not always knowing what's going on


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 8 years)

    Pros

    Hours, people, perks, theme park, fun

    Cons

    Stress, cuts, short staffed, angry guests, help


  10. "It's an OK job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Orlando, FL (US)
    Current Employee - Sales Associate in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    • Free admission to SeaWorld and Busch Gardens (12 comp tickets per year).
    • 30% discount for employees and 40% over Christmas
    • Flexible schedule.
    • Nice co-workers.
    • EXTREMELY relaxed environment (half of the time) to the point of boredom.
    • Good for a first job

    Cons

    • You get no hours (24 hours weekly max during high-season).
    • When low-season hits you barely get any days scheduled to work (sometimes only 1 day a week).
    • No overtime EVER.
    • If they aren't making enough money the day you are working, they'll send you home and you can't say anything about it.
    • Absolutely no help whatsoever to grow within the company SPECIALLY if you are in Merchandise (even if you have a degree).
    • Next to zero chances to become full-time.
    • Hostile guests.
    • Since almost everyone is part-time you get zero benefits (health, etc.).

    Advice to Management

    Not sure if Management knows what's going on, they don't seem to connect with guests to the point of the park being almost empty during the week. Merchandise Leads are super nice and will help you out as needed, they are doing the best they can with what they have. HR needs to help employees at least interview for positions before turning them down (even when they have all the requirements needed). If you are going to charge guests for paper bags because we are "helping the environment", then don't purchase everything wrapped in plastic that we can't recycle! A little hypocrite if you ask me. All in all, the park is cool, and the festivals are as well, hope it lasts enough to see improvement.