This is a very family-oriented family-first driven company and the founding family has an awful lot of family members to keep employed. They are really good at nepotism and having more management then lower-level workers. The lower-level employees, as a result, get a lot of the workload (because it is hard to say "no, I'm overworked" to someone "in the family" without the fear of putting your job at risk and knowing full well that you're not being paid as much as any of the younger family members in the same position who are working their way up the management chain). It is hard to keep employed really great, non-family employees for very long. Sometimes even those very few non-family employees who make it to a higher level position end up being fired to take the fall for something another person did - so it makes it hard to want to strive for a long-term position at this company if you're not a direct member of the founding family. The mid-level management, at least some years ago, was known for their ability to gossip and make fun of anyone who claimed to have been harassed or mistreated. It made it tough to want to speak up. Their HR dept and mail room dept is run by some great people but they aren't treated as though they have much value - it was sad to see.