Severn Trent Reviews

Updated 21 Sep 2020

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4.2
88%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "Flexible working is supported and encouraged where possible(in 21 reviews)

  • "Fantastic understanding from the business of work life balance and mental health(in 19 reviews)

Cons
More Pros and Cons
  1. "Brilliant place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time for more than 5 years

    Pros

    Great culture, inspiring colleagues and management team that are focused on doing right by customers, communities and the environment. Transparency around strategy and honesty about challenges facing our business

    Cons

    Some periods of intense workloads during the year

  2. "Great company with great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Water Quality Specialist 
    Recommends
    Approves of CEO

    I have been working at Severn Trent full-time for more than 3 years

    Pros

    Lots of good career opportunities, employee benefits are really good, senior management are present

    Cons

    Pay banding isnt always clear cut


  3. "reviewing previous career at company up to 2019"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Project Engineer in Wolverhampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Severn Trent full-time for more than 5 years

    Pros

    caring company that has some real benefits

    Cons

    poorly paid considering it is a FTSE 100 company

    Continue reading
  4. "Fantastic"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician in Gloucester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time

    Pros

    The best water company in UK. Innovative and agile approaches. Always staying ahead of the market. Fantastic employer

    Cons

    There are none I can think of

  5. "Supposedly all about the customer not STATS"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor 
    Doesn't Recommend

    I worked at Severn Trent full-time

    Pros

    Great team really welcomed me Great annual bonus

    Cons

    Training doesn't prepare for the actual job Dont give you enough information about the STATS you have to achieve to be able to keep your job Training was about the customer service but this didnt reflect when you get to the call floor Managment spend no time on calls and alot of time chatting Making customers aware of home serve an external insurance is absolute paramount even though you are told it's at your discretion it's not if you dont make the customer aware you need reasons and coaching as you've missed an opportunity.... Being assessed on a call is part of the role of course but when you are told to adapt to the customer but then given low score for not being a robot and saying things there way you score low which is it ??? never praised for great customer feedback but overly praised for getting a homeserve .....go figure supposed to be all about the customer

  6. "feel part of a family"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time

    Pros

    good work life balance to suit

    Cons

    none that i can think of at the moment

  7. "Decent"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Graduate Scheme in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Severn Trent full-time for more than 3 years

    Pros

    If you want a easy ride and not too much stress this is the place - especially in the finance community

    Cons

    All about making friends to get promotion

  8. "Shift operator"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Operator in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time

    Pros

    Great benefits. Great Training opportunities. Good pay. Good pension.

    Cons

    Pay not as strong as other water companies, but makes up for it with the benefits scheme.

  9. "Apprentice Design Engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apprentice in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time for more than 3 years

    Pros

    Great Apprenticeship, training and atmosphere

    Cons

    The offices and equipment are not that great, need updating

    Continue reading
  10. "Technical Operator"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Operator in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent full-time for more than 3 years

    Pros

    Good pension, Yearly bonus, Yearly pay rise

    Cons

    Thers's no clear progression route

Found 236 reviews