Severn Trent Services Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Severn Trent Services Reviews

Updated 29 November 2017
60 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Stephane Bouvier
24 Ratings

60 Employee Reviews

Sort: PopularRatingDate

Pros
  • Severn Trent Services is a great company to work for, all of the employee is so friendly (in 6 reviews)

  • No pros other than: it's a job & you have bills to pay (in 4 reviews)

Cons
  • The organization has a myopic vision for the future, or at least as communicated to the employees from upper management (in 2 reviews)

More Pros and Cons

  1. "water Sampler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Water Sampler in Coventry, England
    Former Employee - Water Sampler in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Severn Trent Services full-time (More than a year)

    Pros

    Excellent company to work for. Very staff welfare concious.

    Cons

    No Cons a great company all round.

    Advice to Management

    Continue the good work


  2. "Disgusting cowboy company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Coventry, England
    Current Employee - Customer Service Advisor in Coventry, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Severn Trent Services (Less than a year)

    Pros

    Have no pros about the company as the job was swiped off me before I even started

    Cons

    Disgusting company that needs their recruiting process seriously sorting out

    Advice to Management

    Sort your recruitment process out, disgusting the way you promise jobs to people only to swipe them away.


  3. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Facing Role in Birmingham, England
    Current Employee - Customer Facing Role in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Severn Trent Services (More than 10 years)

    Pros

    Holidays. Pays my mortgage!!!! Sick pay. Good work colleagues. Good for building leg muscles as there is a lot of treading water and back peddling.

    Cons

    No one listens ever. Sets up work groups every few years to make changes and it never changes. Managers that are chosen for their ability to say yes rather than knowledge and experience. Promises progression and training that never happens because of this change or that change.

    Advice to Management

    Employ managers that will sometimes say no and tell you the facts instead of pushing everyone to breaking point and then blame the employees. Very poor behaviours from most managers I should know!!!!!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Brilliant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Severn Trent Services full-time

    Pros

    Training - Promotion - Holidays - Sickness - fantistc people to work with.

    Cons

    Pressure to do more than job role.


  6. "O&m scheduler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    We are all like one big family who all have the same going giving our customers a great experience

    Cons

    Change is forced rather that nurtured

    Advice to Management

    Stop changing and dropping processes you all ready have in place yes I'm all for change but nurture the processes you have as well as moving forward


  7. Helpful (2)

    "Corporate Box Tickers who pretend to "care" for staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Severn Trent Services full-time

    Pros

    Its part of a larger company

    Cons

    Corporate box tickers who pretend to listen to staff needs and requests, then twist them beyond all recognition to suit their own corporate clap-trap. They made it extremely daunting for staff to report problems by smothering them with forms to fill in and endless senior management reviews. They introduced a ludicrous "points based" bonus scheme that created a twisted and at times hysterical atmosphere in the company. They encouraged staff to report any issue to them in the name of "being caring" - but this only served to create a culture of denunciation with the business. Avoid if at all possible.

    Advice to Management

    Quit.


  8. "STW UK are just as bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Services
    Former Employee - Support Services
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Severn Trent Services full-time (More than 10 years)

    Pros

    decent benefits no mention anymore in the FTSE 100 good employers anymore

    Cons

    Waste public money hand over fist do not listen to employees obsessed with graphs and charts

    Advice to Management

    Go learn from a commercial minded company not propped up by the state


  9. Helpful (2)

    "A graduate job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Microbiology Analyst in Bridgend, Wales
    Former Employee - Microbiology Analyst in Bridgend, Wales
    Doesn't Recommend
    Negative Outlook

    I worked at Severn Trent Services full-time (Less than a year)

    Pros

    Good, loyal workers. Employed me after I graduated.

    Cons

    Very low pay, unsociable hours, no career progression within the company


  10. "Coroprate company - but great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Corporate company, great benefits, I had a number of great opportunities

    Cons

    Corporate - little autonomy. Are run by Severn Trent Water - who have so much red tape I'm suprised they function

    Advice to Management

    Less red tape


  11. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Severn Trent Services full-time (More than a year)

    Pros

    Close to home and free parking.

    Cons

    Management is horrible.
    No clear direction.
    Communication is not clear and dishonest.
    Racism at its best. They treat Hispanics like slaves and blacks are just dismissed.

    Advice to Management

    Quit. Let someone else do the job.


Showing 60 of 62 reviews
Reset Filters