Sinceri Senior Living Reviews
52% would recommend to a friend
(163 total reviews)
Chris Belford
60% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Expectations were unmanageable and upper management takes little to no time teaching or explaining expectations" (in 5 reviews)
Found 163 of over 164 reviews
Updated 20 Aug 2023
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- 2.012 Jun 2023Executive DirectorFormer Employee, more than 3 yearsArlington, TX
Pros
You will feel like this will be the best job ever....
Cons
The training with Sinceri is horrible. I had no orientation or on boarding as a new Executive Director. This company set me up for complete failure then left me drowning for a year then decided I was not in the right seat. Owners really need to reevaluate Sinceri as their property management company. They are so quick to fire rather than offer help to their loyal and dedicated employees. Almost 3 years total with Sinceri for me and not an ounce of appreciation from them.
Sinceri Senior Living Response2moThank you for sharing your concerns with us. We take your feedback seriously and are committed to addressing the issues you've raised. Your experience does not reflect the supportive and respectful workplace environment we strive to maintain. We are conducting a thorough internal review to understand the specific challenges you've encountered
- 3.020 Aug 2023Med TechnicianCurrent Employee
Pros
Flexible schedule Nice people Feeling of helping
Cons
Bad management Poor communication Lack of leadership Schedule can be empty staffed at times Lack of funds.
Sinceri Senior Living Response2moThank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are grateful for your dedication to our senior living community. We are sorry to hear that you are feeling overwhelmed by the workload. Your well-being is important to us, and we encourage you to speak with your supervisor, HR representative, or email Sinceri@familyfirstcontact.com to discuss your concerns further. We continuously strive to create a supportive work environment, and your input helps us identify areas for improvement. We value your hard work and commitment to our residents, and we are here to support you.
- 2.012 Apr 2023Med TechCurrent Employee, more than 1 yearSpokane, WA
Pros
The kitchen makes great food and occasionally there are leftovers that otherwise would be thrown out that are shared with staff.
Cons
This place does not pay more than McDonald's wages (regardless of making billions in profit annually), refuses to pay its employees enough to keep retention up (there is crazy turnover), management is aware of things being done poorly that affect the care of the residents and chooses to ignore it until State comes through, they hire staff who are unlicensed to to what they're hired for and frequently don't run background checks. One of our med techs has been here 10 years and only makes $1 more an hour than a totally green med tech who just started several months ago.
Sinceri Senior Living Response2moThank you for sharing your concerns with us. We take your feedback seriously and are committed to addressing the issues you've raised. Your experience does not reflect the supportive and respectful workplace environment we strive to maintain. We are conducting a thorough internal review to understand the specific challenges you've encountered.
- 5.030 Jul 2023Assisted Living AdministratorCurrent Employee
Pros
Working in Assisted Living for as long as I have, it is a mission, not just a job.
Cons
It's alot of work that is most gratifying, I'm just looking for possibly a more Monday through Friday position and not being on call 24/7 any more, that' s all.
Sinceri Senior Living Response2moThank you for your kind words! We are delighted to hear about your positive experience working at our senior living community. Your dedication and compassion towards our residents truly make a difference in their lives. We are proud to have you as a part of our team. Your feedback inspires us to continue creating a supportive and rewarding workplace. If there's anything specific you would like to share or if you have ideas on how we can enhance our employee experience further, please feel free to reach out. We value your input.
- 1.01 Aug 2023Food Service DirectorFormer EmployeeBirmingham, AL
Pros
Nothing at all about this place
Cons
Everything about the job, facility and management
Sinceri Senior Living Response2moThank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback and are grateful for your dedication to our senior living community. We are sorry to hear that you are feeling overwhelmed by the workload. Your well-being is important to us, and we encourage you to speak with your supervisor, HR representative, or email Sinceri@familyfirstcontact.com to discuss your concerns further. We continuously strive to create a supportive work environment, and your input helps us identify areas for improvement. We value your hard work and commitment to our residents, and we are here to support you.
- 5.031 May 2023Managing DirectorCurrent EmployeeMilwaukee, WI
Pros
Good pay Good work environment PTO from the start
Cons
Some processes such as billing and invoice payment can take awhile.
Sinceri Senior Living Response2moThank you for sharing your experience with us. We are pleased to hear that you appreciate the positive atmosphere and teamwork at our senior living community. We understand your concerns about communication, and we are actively working on enhancing our communication channels to ensure that everyone is well-informed and feels connected. We encourage you to reach out to your supervisor with specific suggestions or concerns regarding communication improvements. Thank you for being an essential part of our team.
- 1.027 Jan 2023CookCurrent Employee, more than 8 yearsBedford, TX
Pros
No pros at my facility
Cons
FRONT OFFICE MANAGEMENT is worthless. Does nothing but sit in office. Nurse is rarely there. Management does not care bout employees or residents. We cannot kerp any good workers due to management. They are not willing to get their hands dirty. When have callouts, managment will not come in till 2-3 hrs later. This building has been blackballed for years due to management
Sinceri Senior Living Response2moThank you for taking the time to share your feedback. We are genuinely sorry to hear about your negative experience. Your concerns have been noted, and we are investigating the situation to understand the issues you've raised fully. We are committed to providing a respectful and supportive work environment for all our employees. We encourage you to schedule a meeting with HR, your supervisor, or email Sinceri@familyfirstcontact.com to discuss your concerns in detail. Your input is essential, and we are dedicated to addressing these challenges and making necessary improvements.
- 4.011 Nov 2022Director of MaintenanceCurrent Employee, more than 3 yearsHouston, TX
Pros
I was fortunate to be hired into an excellent team of managers, at a location where employees and managers alike show each other respect without any hidden animosity. There's no shortage of teamwork or solidarity.
Cons
Corporate heads make questionable financial decisions, makes future of company seem less than guaranteed. Depending on how the building was treated by the previous MTD, you definitely have your work cut out for you and will spend many hours over 40 a week. Expect a metric ton of overnight call ins.
Sinceri Senior Living Response2moThank you for sharing your experience with us. We are pleased to hear that you appreciate the positive atmosphere and teamwork at our senior living community. We understand your concerns about communication, and we are actively working on enhancing our communication channels to ensure that everyone is well-informed and feels connected. We encourage you to reach out to your supervisor with specific suggestions or concerns regarding communication improvements. Thank you for being an essential part of our team.
- 2.03 Mar 2023DirectorFormer Employee, less than 1 yearGresham, OR
Pros
Great Staff Pay Residents and family members were great
Cons
Administrator Too many call outs
Sinceri Senior Living Response2moWe encourage you to schedule a private meeting with our internal team or email Sinceri@familyfirstcontact.com to discuss your concerns in more detail. We value your perspective, and are dedicated to ensuring that all our employees feel valued and supported, and we appreciate your patience as we work through these challenges.
- 3.021 Jul 2022Activity AssistantFormer Employee, less than 1 yearCedar Park, TX
Pros
Super welcoming at the start. The main staff is friendly, willing to help, and has your back. The Activity Director is super kind and supportive. Most of the residents are super nice and a delight to work for.
Cons
The Executive Director can be belittling and some of the senior management plays favorites. Some of the residents can be violent, abusive, or a bit much to handle for this type of facility. Can be a bit of a rumor mill.
Sinceri Senior Living Response2moWe appreciate your feedback and are grateful for your honesty. It's heartening to hear that you find our senior living community to be a supportive and friendly workplace. We take your concerns about work-life balance seriously. We are in the process of reviewing our workload distribution to alleviate any excessive burdens on our employees. Additionally, we encourage you to explore our employee assistance programs, designed to help manage stress and maintain a healthy work-life balance. Your well-being is our priority, and we are here to assist you in any way we can.
Sinceri Senior Living Reviews FAQs
Sinceri Senior Living has an overall rating of 3.3 out of 5, based on over 164 reviews left anonymously by employees. 52% of employees would recommend working at Sinceri Senior Living to a friend and 42% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
52% of Sinceri Senior Living employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sinceri Senior Living 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
