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Skipton Building Society Reviews

Updated 1 November 2017
30 reviews

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3.5
StarStarStarStarStar
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Skipton Building Society Group Chief Executive David Cutter
David Cutter
15 Ratings

30 Employee Reviews

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  1. Featured Review

    "Best company I have worked for so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time

    Pros

    Skipton genuinely believes in delivering the right customer outcomes without putting people and customers under any pressure. What I love about this company is that there is no hierarchy culture and you are always treated with respect regardless of your job role. The Leadership team provides clear direction and any changes are thought through before they are implemented. The company invests a lot of time and money into people development . I have only worked for the society for just over 2 years and I have developed my skills so much over this priod that I can honestly say that i go home everyday with a great sense of achievement whether it's from helping a collegue or a customer.

    Cons

    Career opportunities are limited for branch staff.

    Advice to Management

    Bring back large town allowances and this allowance doesn't have to be a big amount. As long as it covers some of the parking costs in city centre branches, it would help keep existing employees and recruit new part timers. I know some people park half an hour away and walk to the branch to avoid daily costs so they are tired before they even start their day. Other than this small thing my advice to management would be to keep up the good work and invest in some new technology to move on with the times..... Why not localise some of the assessments and courses to save on travel costs to the head office and put that money to better use. May be hire some regional assessors instead ??


  2. "Very supportive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Skipton, England
    Current Employee - Human Resources in Skipton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time (More than a year)

    Pros

    Encouraged to share ideas, suggest ways we can improve the business, supported with your development and encouraged to support others

    Cons

    Pay is not the best although the benefits are comparable with other similar companies and they are reviewed fairly regularly.

    Skipton Building Society Response

    12 Sep 2017 – Head of People Services

    Thanks for your post and apologies for taking so long to respond. We are delighted to hear your positive comments and encouraged that you feel able to express your views as we are committed to... More


  3. "Stuck in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England
    Former Employee - Anonymous Employee in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Skipton Building Society full-time (More than 5 years)

    Pros

    Work-life balance is generally good.
    Nice rural location - makes a change from big cities.
    Colleagues are nice overall.
    Canteen.

    Cons

    Micromanagement.
    Poor salaries and benefits.
    Offices need an upgrade.
    Lack of commerciality
    Lagging behind rivals like Yorkshire and Leeds Building Societies.

    Advice to Management

    Freshen up the Board and Senior Leadership team. Too many people been there for too long. Needs fresh impetus and ideas. Take a look at YBS for example. New Chief Executive and FD in last 12 months with a variety of credible experience.

    Skipton Building Society Response

    9 Nov 2017 – Resourcing Manager

    We’re sorry your experience working at Skipton wasn’t as positive as others have said. We’d like to reassure you that we do listen and will continue to listen to our colleagues feedback, and work... More


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  5. "Software Developer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Skipton Building Society full-time (More than 10 years)

    Pros

    The environment including the building and location.

    Cons

    Tendency to focus on employees weaknesses rather than their strengths.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time

    Pros

    The people and the environment

    Cons

    Stuck in the dark ages on some things - hard to take change forward


  7. "Give it a miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good amount of holiday entitlement

    Cons

    Unprofessional management
    Hiring managers openly discuss and ridicule candidate CVs
    Poor career progression

    Advice to Management

    Wake up to the unprofessional culture in some departments

    Skipton Building Society Response

    27 Jun 2017 – Resourcing Manager

    Thank you for posting your review. In order to give us the opportunity to investigate your observations around an open discussion of a Candidates CV we would ask you to contact our Resourcing Team at... More


  8. "Best place I have worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Skipton, England
    Current Employee - Anonymous Employee in Skipton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time (More than 5 years)

    Pros

    Can be yourself
    People-oriented
    Leaders don't have big egos
    Lots of development opportunities
    Not hierarchical
    Customer service excellent
    Good benefits
    Lots of talented people
    Skipton do lots for the community

    Cons

    Ambition can outstrip ability/resource to deliver
    Pockets of dinosaurs hold us back

    Advice to Management

    Maintain people and customer focus and the financials will follow


  9. "New Lending and Retention Call Taker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Lending and Retention Call Taker in Skipton, England
    Current Employee - New Lending and Retention Call Taker in Skipton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time

    Pros

    Good work ethos with values I believe in. A company who really cares for its workers as well as its clients

    Cons

    Lieu time cannot be claimed if working less than 15 minutes beyond your scheduled finish time, even though you cant 'hang up' or terminate or pass a call on to another colleague.

    Advice to Management

    Reconsider your policy of not allowing people to reclaim lieu time unless they are on the phone for more than 15 minutes after their finish time.


  10. "Great place to work if they could work out the approach and pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Skipton in the most part is a friendly place to work, very process driven and very risk averse. The building is well maintained and the on-site cafe is fairly good.

    Cons

    Pay is not close to market rates, they rely on people who dont want to travel to Leeds or Bradford to keep wages lower than market average. There is the "Skipton shrug" the attitude that they don't do it that way so lack vision and desire to change process from how it's always been done.

    Advice to Management

    Listen more to your staff and be more open to change.


  11. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance
    Current Employee - Finance
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Skipton Building Society full-time (Less than a year)

    Pros

    Good benefits package with holiday days that rise each year and shorter working hours.

    Nice head office and friendly people to work with

    Cons

    Low pay and not many opportunities, as they seem to promote the next in line

    Advice to Management

    concentrate on real efficiencies and reduce spending around the business


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