Sky Betting & Gaming Reviews | Glassdoor.co.uk

Sky Betting & Gaming Reviews

Updated 9 August 2018
79 reviews

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4.3
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79 Employee Reviews

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Pros
  • "Sky Betting and Gaming is a forward-looking and progressive company" (in 4 reviews)

  • "It's a great environment to work in and extremely fast paced" (in 6 reviews)

Cons
  • "Career progression isn't always clear" (in 4 reviews)

  • "Nothing big - can be very fast paced at times which takes some getting used to for new starters" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Resourcer in Leeds, England
    Current Employee - Technology Resourcer in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (Less than a year)

    Pros

    One of the best things about working at SBG is the culture; it is very laid back with casual dress, flexible working hours and we are very social. The flexible working hours mean my work/life balance is better than it has ever been by far as it allows me to avoid a longer commute at rush hour. I love how social the business is too - we have regular social events as a team and also have bigger company-wide events like the races, charity ball and the gathering.
    SBG also has a great benefits package which includes a free gym membership at a gym across the road. This means I can exercise on my lunch break and therefore have more time to relax at home in the evening.
    Finally, SBG have really good opportunities for growth and personal development. Hard work is recognised and rewarded and there are loads of opportunities to learn new things.

    Cons

    There really aren't many downsides to working at SBG, although sometimes it feels like tech employees get preferential treatment over non-techies! For example the extra benefits they are entitled to.

    Advice to Management

    Don't change much! Be aware of preserving our culture as we continue to grow and ensure everyone is treated fairly.


  2. "Best place I have worked to date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Leeds, England
    Current Employee - Product Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (More than 3 years)

    Pros

    Lot of great people
    Commitment to L&D, Women in tech, Diversity & Inclusion
    Commitment to be the best
    Great Benefits
    Good level of autonomy

    Cons

    A very fast paced organisation, communication sometimes isnt as good as it could be. Cross departmental working isn't fantastic

  3. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time

    Pros

    The culture has to be the best I’ve ever worked in, the company reward you for the hard work you put in. Benefits are great for the staff (even small perks like getting ice cream delivered to the office!) Projects are fast paced to match the environment, it’s a great place to work.

    Cons

    There really aren’t any at all!


  4. "Company Impressions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Leeds, England
    Current Employee - Business Analyst in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (Less than a year)

    Pros

    Culture is fantastic. Feels like everyone is pulling in the same direction. And it helps if you are sports mad

    Cons

    Missed out on a Mac!

    Advice to Management

    Can see some big challenges ahead, but to maintain and enhance this culture


  5. "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Leeds, South East England, England
    Current Employee - Customer Service in Leeds, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (More than 3 years)

    Pros

    Great atmosphere, benefits, company which makes you feel valued

    Cons

    Shift patterns, working hours, communication


  6. Helpful (1)

    "Embraces diversity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sheffield, England
    Current Employee - Anonymous Employee in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (More than a year)

    Pros

    I feel I have to disagree with the sentiments expressed by a couple of others about the patriarchal conspiracy of the leadership. In actual fact, I've never worked anywhere else that provides so much support for staff from all walks of life, especially given the amount of work to provide a culture that embraces diversity.

    The packages are superb, and the working culture does not feel at all corporate. I feel the management have everyone's back, and it's generally a decent place to work.

    Free coffee and fruit for those of us IN Sheffield, plus recreational stuff, like table tennis and a pool table.

    Cons

    Career progression isn't entirely clear sometimes.

    Advice to Management

    Keep your culture. You can't please everyone though


  7. "Valued and free to achieve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Leeds, England
    Current Employee - Communications Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (More than 3 years)

    Pros

    Vibrant, exciting, fast-paced. A place to think big and really achieve things you couldn't in other businesses. People have really strong ideas and are able to put them into practice with the calibre of colleague who can support and unlock potential.

    Cons

    If you're not a strong character able to shape your own agenda it could be too free for some people.

    Advice to Management

    Don't let it get corporate

  8. Helpful (1)

    "Customer Ops don't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Customer Support in Leeds, England
    Current Employee - Customer Support in Leeds, England

    I have been working at Sky Betting & Gaming full-time (Less than a year)

    Pros

    Rest of company other than Customer Ops

    Cons

    Customer Ops Centre min wage + <20% for unsocial hours which cover 19 hours a day (7am to 2am), 365 days a year with no extra for bank hols, any 5 of 7 days with days off not usually consecutive or including a weekend day.

    1 week notice during probation 2 weeks after. 3 month probation with majority of cust ops staff getting a 3 month extension. Worked 140 hours overtime in a month or so, no feedback. Getting nearer probation end and dared to negotiate a 1 month extension after asked wrong substitute question. Obviously upset someone.

    1 month extension, 1/2 of which was leave, was constant opression. Afternoon of day going on leave where probation would have ended while away I was suspended for Gross Misconduct (kneejerk reaction). I had seen the text of an old chat on a summary of recent contacts that was clearly an RG concern so I had raised it. I hadn't seen the text at the time otherwise would have had the same reaction and raised it then or had seen part of it and stood up and asked if anyone had already had that customer through.

    Customer had engaged with someone else on chat minutes before that day and had been told to phone in. Came back on empty chat with same person, but did not engage. Came on empty chat with me, and did not engage although I paste in standard text to let all customer's know there is someone there.

    I was debadged and suspended 45 minutes before going on leave for 8 days, 7 days out of UK, suspension ruining holiday and Silver Wedding. Cust Ops concerned about customers but not employees.

    Advice to Management

    Check your Customer Ops embedded bad practices

    Sky Betting & Gaming Response

    19 Jul 2018 – Project Manager

    Thanks for your review. We're sorry you’ve not enjoyed the employee experience at SBG.

    You’re right that we are absolutely customer obsessed. To provide the 24-hour service support that we pride... More


  9. "Amazing place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Assurance Analyst in Leeds, England
    Current Employee - Risk Assurance Analyst in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky Betting & Gaming full-time (Less than a year)

    Pros

    - There is a real caring attitude towards the development of their staff.
    - The benefits package for the company is amazing and is better than anything ive ever seen or been offered.
    - There is a real family feel to the company, everyone talks to you as though you're on the same level as them from the CEO right down to customer service operators which for a company this size is unusual to see.
    - The management genuinely care about your development as an individual and as an employee, so much so they actively encourage you to seek further training whilst with the business.

    Cons

    - The company has grown so quick seating within the office can sometimes be an issue as can getting meeting rooms.


  10. Helpful (3)

    "If it sounds too good to be true, it probably is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sky Betting & Gaming full-time

    Pros

    Colleagues are nice and depending on your role they are very flexible.

    Cons

    Lots of great PR and lip service around equality and diversity whilst the business is run by straight white men with a few (usually blonde) straight women in senior positions to help prevent being sued for sexism.

    Claims to be Agile, it's not. Its waterfall.

    Senior management is a clique, good luck with pay rises or promotion.
    Advertise for Seniors and Leads without promoting internally first.

    Directors not visible enough, removed from daily business and shop floor.

    Siloed work, happily let you sit with nothing to do whilst others are swamped.

    A lot of inexperienced managers using collaboration as a way to get you to help them do there jobs.

    Onsite coffee shop is terrible, slow service, bad coffee and horrible food.

    Sky Betting & Gaming Response

    4 Jun 2018 – Project Manager

    Thanks a lot for your review! Sorry to hear that you've not had a 5* experience working at SBG. As you'll know, collaboration is at the heart of everything we do. We're all one team and encourage... More


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