Does SmartAction pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartAction employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartAction. This rating has been stable over the past 12 months.

How satisfied are employees working at SmartAction?

37% of SmartAction employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartAction 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SmartAction?

Software Engineer (5) , Operations (2) , Project Manager (2)

What are the pros of working at SmartAction according to real employee reviews?

"Nice people with good work ethic" ((in 3 reviews)); "Free food." ((in 3 reviews))

What are the cons of working at SmartAction according to real employee reviews?

"over rate here is dramatically high, due to poor leadership and unrealistic and unbalanced workload, yet management thinks that this amount of turn" ((in 3 reviews)); "Upper management is mostly disconnected with the process of ongoing projects and issues" ((in 3 reviews))

What are employees saying about SmartAction redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SmartAction redundancy and their outlook for job security at SmartAction in 2026.

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SmartAction

SmartAction Reviews

3.1

37% would recommend to a friend

(44 total reviews)

Kyle Johnson

81% approve of CEO

44% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture and values

2.8

Career opportunities

2.7

Senior management

SmartAction has an employee rating of 3.1 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartAction employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

44 reviews

5.0

19 Mar 2026

Liked it

Technical account manager (tam)

Recommend

CEO approval

Business outlook

Pros

Boss was great, really enjoyed working with him

Cons

Company got acquired and has since gone downhill.

5.0

17 Jul 2025

Grateful for the Lessons Learned

Administrative assistant

Recommend

CEO approval

Business outlook

Pros

Nice people with good work ethic

Cons

Didn't have funding we needed to grow product

5.0

2 Jun 2024

Working at SmartAction has been a positive and engaging experience

Human resources administrator

Recommend

CEO approval

Business outlook

Pros

Creativity and Innovation - Proprietary Technology - Integrity and Drive - Enjoyable Colleagues

Cons

Leadership ups and downs over last few critical years - Not enough funding to pay key employees a comparable salary to most of current market

Viewing 1 - 3 of 44 Reviews

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