SmartStyle Reviews | Glassdoor.co.uk

SmartStyle Reviews

Updated 2 April 2019
328 reviews

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2.8
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SmartStyle CEO Hugh Sawyer
Hugh Sawyer
47 Ratings

Employee Reviews

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Pros
  • "It was a good place to start my career as a cosmetologist in NW Arkansas" (in 12 reviews)

  • "Great way to build a clientele, while making money even during down time" (in 12 reviews)

Cons
  • "if you want to sit around and wait for people to walk through the door, you'll always make minimum wage" (in 26 reviews)

  • "The actual salon managers were awesome, but the district and upper management were some of the worst people I’ve met" (in 20 reviews)

More Pros and Cons

  1. "Smartstyle Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Salon Manager in Mansfield, TX (US)
    Former Employee - Salon Manager in Mansfield, TX (US)

    I worked at SmartStyle full-time

    Pros

    You have the ability to get walkins

    Cons

    Inconsistent schedule. The ability to schedule appointments was non existant pricepoint is so low it forces you to do so many clients before you bring home a decent check.


  2. "Pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SmartStyle part-time

    Pros

    Tips were good, automatic deposit

    Cons

    Not happy with people working part time, 7 day work week as they only close twice a year, no traning, business slow

  3. "Not the place for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Guntersville, AL (US)
    Former Employee - Stylist in Guntersville, AL (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SmartStyle full-time (Less than a year)

    Pros

    Great for starting out while in school or fresh out of school

    Cons

    No room to grow in the company or make actual money


  4. Helpful (1)

    "Sold Out"

    StarStarStarStarStar
    Former Employee - Manager
    Former Employee - Manager

    I worked at SmartStyle full-time (More than 5 years)

    Pros

    Doing what you love in a extremely convenient location

    Cons

    It went downhill after the franchisee bought the salon


  5. Helpful (1)

    "New Stylists"

    StarStarStarStarStar
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at SmartStyle part-time (Less than a year)

    Pros

    Great place to start from beauty school to enhance skills.

    Cons

    Doing some shifts alone for 6+ hrs and having to handle it all without getting their break.

    Advice to Management

    No stylist should be left alone to handle the entire salon when a stylist has less than a yr experience.


  6. "Good location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hairdresser in Navarre, FL (US)
    Former Employee - Hairdresser in Navarre, FL (US)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SmartStyle full-time (More than a year)

    Pros

    The location brings in a lot of walk-ins if you do not already have a clientele Management also works with your schedule.

    Cons

    Corporate bases hours given to employees on last years sales, which means that even if it is busy, the store may still be understaffed and hours will be reduced.

    Advice to Management

    Base hours that are given on how busy the store is currently, not on how busy the store was the year before.


  7. "not paid enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Carson City, NV (US)
    Former Employee - Hair Stylist in Carson City, NV (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SmartStyle full-time (More than a year)

    Pros

    they have somewhat flexible scheduling

    Cons

    you start at minimum wage and they dont give you enough hours to make commission

    Advice to Management

    if you want to keep your employees you need to pay them more

  8. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hairstylist
    Current Employee - Hairstylist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SmartStyle full-time (Less than a year)

    Pros

    Always new walk ins, free stuff occasionally

    Cons

    Low hourly wages, commission goals difficult to reach

    Advice to Management

    Raise the hourly wage


  9. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist
    Former Employee - Hair Stylist

    I worked at SmartStyle part-time (More than a year)

    Pros

    Customers were great and environment was great

    Cons

    Got slow and late night haircuts


  10. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartwell, GA (US)
    Former Employee - Anonymous Employee in Hartwell, GA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SmartStyle full-time (More than 3 years)

    Pros

    Meet some wonderful people there

    Cons

    No more training like they state, pay is horrible