SolarCity Inside Energy Consultant Reviews | Glassdoor.co.uk

SolarCity Inside Energy Consultant Reviews

Updated 25 Sep 2017

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Found 47 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
20%
Recommend to a Friend
55%
Approve of CEO
SolarCity CEO Lyndon Rive
Lyndon Rive
37 Ratings
  1. Helpful (1)

    "SolarCity Inside Energy Specialist"

    StarStarStarStarStar
      Former Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at SolarCity full-time for more than a year

      Pros

      Easy work. Ability to earn commission in addition to base salary.

      Cons

      It takes several months to receive your earned commission. More notice could have been given about the shut down.

      Advice to Management

      Spend more time developing sales skills.

      SolarCity2017-09-25
    • Helpful (2)

      "Know what you are getting into"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      No Opinion of CEO

      I worked at SolarCity full-time (Less than a year)

      Pros

      Lots of passionate coworkers, my sales manager was very approachable, if you are really good at sales you have the chance to get promoted. If you survive long enough to establish a good client base you can do well financially.

      Cons

      The company generates a lot of excitement because a lot of employees are passionate about renewable energy. However, the reality is that this is a cutthroat boiler room sales position. Hit quota or you are out. If you aren't a natural salesperson or can't figure it out very quickly you will be gone within six months. That is what happened to myself and over half of the people I trained with.

      Advice to Management

      Part of the training should be seeing a live installation.

      SolarCity2017-05-05
    • Helpful (4)

      "BEWARE !!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant in Las Vegas, NV
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SolarCity full-time for more than a year

      Pros

      Keep your skills fresh by talking with customers. Wait nine months to get paid $120 commission for 10 panels installed.

      Cons

      Complete chaos. Total upheaval. Disorganized. Mismanaged on all levels. Don't waste your time. Don't believe anything you see or hear.

      Advice to Management

      Open a dictionary and look at the word karma.

      SolarCity2017-04-10
    • Helpful (4)

      "Inside Energy Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at SolarCity full-time for more than 3 years

      Pros

      The workers all have a common goal to help the environment. You can work a lot of overtime if you want. I started in 2014 as a outbound lead generator, transferring leads to consultants. I was quickly promoted in March of 2015 to a consultant and by end of 2016 was a senior consultant. I left with a lot of experience and great friends.

      Cons

      2015 was amazing and I thought I would have a career with SolarCity forever. Every month we were hiring 10-20 people, we got so large we needed a shuttle system. Month after month things continued to improve and get better. 2016 (disaster begins) I never thought it would happen but it did. We started downsizing to improve COA. I watched more than half the sales floor be walked out by the end of the year. Shuttle system...

      Show More

      Advice to Management

      Sorry you guys have no control over your workers, I understand it's not your fault

      SolarCity2017-02-25
    • Helpful (4)

      "A lost ship at sea"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at SolarCity full-time for more than a year

      Pros

      Full benefits package, unlimited overtime if you are doing well, and a sense of stewardship in changing the world.

      Cons

      Management can't pick a strategy, is not open about changes, salary is too low, unrealistic expectations for quota, not the company it was even a year ago. All inside perks are gone.

      Advice to Management

      Set a course and keep to it. The recent restructure of pay and net quota expectations are not achievable by most of the sales force, so just admit the company is downsizing and let them go. It will give a better customer and employee experience.

      SolarCity2017-02-08
    • Helpful (3)

      "Find a Different Job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant in Las Vegas, NV
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at SolarCity full-time for more than a year

      Pros

      Great friends on the sales floor.

      Cons

      The three people at the top of the Las Vegas branch are the absolute worst people you could ever ask to work for. If you do take this job, for some reason, don't listen to the lies told by the parade of people during training. You made the wrong choice by joining SolarCity. You will not make enough money to survive. You will struggle every month to make quota. You will lose your job in 100 days for a reason that is...

      Show More

      Advice to Management

      Fire the top three people in Las Vegas. Stop pretending like you care about culture when you treat your "teammates" like dirt.

      SolarCity2017-02-08
    • Helpful (2)

      "Inside Energy Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at SolarCity

      Pros

      The work/life balance is definitely something that is pretty amazing here. But I really feel as thought that is one of the few positives. The culture here is good and all of the reps are really nice. My manager is amazing but can't really speak any others due to not working under them.

      Cons

      The pay here is awful. You start off as an IES (inside energy specialist) and have to get to 80 installs to get to IEC (Inside Energy Consultant) which is where I am currently at. The bad part of it, is there is no pay increase when going from an IES to an IEC which is very odd. The only pay increase you get is when you go from an IEC to a SR. IEC and you get there by having a total of 160 installs (which can take 2-3...

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      Advice to Management

      Upper management needs to manage better in regards to monthly sales quota. They never get on managers or reps for not being at a certain target by a certain date. If they did this, it would make all reps and managers more accountable for where they finish each month. Bring back the culture the way it was a 2 years ago where everyone loved to come to work, people came in early, stayed late and had fun here. Now, the culture...

      Show More
      SolarCity2016-08-24
    • Helpful (2)

      "Inside Energy Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at SolarCity

      Pros

      Industry leading products Flexible shifts Good coffee and tea

      Cons

      CEO should step down, business now exceeds his experience and skill set New management approach expects inside sales people to perform like robots, mandating what to say and do literally every minute of a 9 hour shift Badly botched new product launches Low base salary and commissions Typical time from close of sale to commission payment is 3-5 months, with no advances or draws available High sales turnover Culture...

      Show More

      Advice to Management

      Need further change in C suite to set new and realistic direction and objectives for company. Come up with new marketing plan that is not so heavily based on inside sales reps generating referral business. Get real about revamping sales compensation plan to retain top talent and minimize turnover. Get sales management to back off hounding sales all day long with incessant asks to perform menial, unproductive tasks through...

      Show More
      SolarCity2016-08-24
    • Helpful (5)

      "Undelivered Promises"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Energy Consultant in Roseville, CA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at SolarCity for more than a year

      Pros

      Doing something positive for the environment, co-workers are really friendly and helpful. The managers are really friendly, but don't have the ability to influence raises/change.

      Cons

      in the last 12 months at SolarCity, I have made a lot less money than I was expecting. Less than 40k in a sales role. They pay you an $11.77 hourly job with the ability to earn commission, which at entry level is a joke. If a job is sold it take about 3 months to install, then you get paid at the end of the next month. The commission is the lowest in the industry, $15 bucks a panel. It is incredibly difficult to make...

      Show More

      Advice to Management

      Take care of your employees so they are more motivated to take care of your customers. You get what you pay for. The reason for the low morale is because the IEC's don't make much. You must have happy employees before you have happy customers. Your employees are miserable.

      SolarCity2016-07-29
    • Helpful (4)

      "Sr Inside Energy Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Inside Energy Consultant in Las Vegas, NV
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at SolarCity full-time for more than a year

      Pros

      The company culture is positive. I believe the top level execs (Lyndon and Pete) really want to make a difference in the world. They are seeking ways to bring the company back to the heyday. Positive moves recently made to bring back some of the original visionaries. I hope it's not too late

      Cons

      Solar should not be sold over the phone. The market has shifted. Residential customers are more savvy now. Competition is more than willing to send a rep to the customer's home and give a consultation. I realize SolarCity has outside reps. Company has reverted to a volume structure where they are buying leads. Quality of opportunities is poor. Very tough to make a living wage anymore. Company is contracting after growing...

      Show More

      Advice to Management

      Use FEC role as a hybrid. Route the leads to the outside team. Let the FEC determine if the job can be sold over the phone or better in person with an appointment. The days of selling solar over the phone are done.

      SolarCity2016-06-16
    Found 47 reviews