Southern Wine & Spirits of America Reviews | Glassdoor.co.uk

Southern Wine & Spirits of America Reviews

Updated 6 Aug 2019

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Found 394 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
75%
Approve of CEO
Southern Wine & Spirits of America CEO Harvey R. Chaplin
Harvey R. Chaplin
170 Ratings
Pros
  • "Good benefits if you are in the union and you will never go thirsty(in 23 reviews)

  • "Great people from VP's, managers, sales reps to office personel(in 22 reviews)

Cons
  • "Upper management treats you like a number(in 21 reviews)

  • "Long hours can be hard and getting up early can be a bummer(in 13 reviews)

More Pros and Cons
  1. "Wishy washy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Bronx, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Southern Wine & Spirits of America full-time for more than a year

    Pros

    Met some great people & life long friends

    Cons

    Managers & owners are flaky. Favoritisms all around the store. The guys get paid more than the girls do. They expect you to do more work than your title for no extra pay. No paid vacations or holidays. Only closed one day out the year.

    Advice to Management

    Choosing favorites isn’t fair. Stop picking on people who you don’t care for. Don’t be a manager when you want to be.

    Southern Wine & Spirits of America2019-08-06
  2. "Extreme pressure on a daily basis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America full-time for more than 8 years

    Pros

    Outside sales, you are always moving going account to account. You aren’t sitting at a desk everyday

    Cons

    Too much pressure, far too many quotas and daily fire drills

    Advice to Management

    Look at how your goals affect people’s income. Many goals are unattainable (by your own admission) and adversely affect your people’s income and overall satisfaction with the job.

    Southern Wine & Spirits of America2019-02-06
  3. "Not Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Denver, CO
    Neutral Outlook
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America full-time for more than 3 years

    Pros

    Outside sales equals independence.

    Cons

    Like most sales jobs, the goals were ridiculous.

    Southern Wine & Spirits of America2019-01-17
  4. "HR Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America full-time for more than a year

    Pros

    None nada zilch zero zip

    Cons

    HR one sided ... fails to review all sides and facts provided ... overworked ... poor team leadership

    Southern Wine & Spirits of America2018-12-12

    Southern Wine & Spirits of America Response

    December 17, 2018Human Resources

    We're glad you took the time to leave an honest review for us and are disappointed to hear you weren't happy with your experience at Southern Glazer's Wine and Spirits. We will be taking your feedback into consideration as we look for ways to improve our employees' experiences and ...

    Show More
  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Syosset, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America full-time for more than 3 years

    Pros

    Opportunity and potential for career growth is there if you want it and a lot of perks available to you. Real ability to network and build cont ya within the industry.

    Cons

    Management seemed to be hired based on who they know from previous employer, not necessarily any skill pertaining to the job they’re hired for. New hire training can lack any real depth or time allotted for it.

    Advice to Management

    At the end of the day, there is more to your business than the bottom line sometimes. Utilize employees to their strengths and listen more to suggestions being made.

    Southern Wine & Spirits of America2018-03-08
  6. "Pricing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Southern Wine & Spirits of America full-time

    Pros

    Great company with a lot of opportunities.

    Cons

    You do not get vacation until after a full year. Negotiate vacation ahead of time.

    Southern Wine & Spirits of America2018-01-04
  7. "Stay Away If You Can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chain Sales Merchandiser 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America full-time for more than a year

    Pros

    Learn quickly to overcome rejection.

    Cons

    Terrible room for advancement. All the great positions are held for years. Early hours. Very little recognition. Upper management treats you like a number. Not an individual.

    Southern Wine & Spirits of America2017-12-15
  8. Helpful (1)

    "sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
     
    Doesn't Recommend
    No Opinion of CEO

    I worked at Southern Wine & Spirits of America

    Pros

    probably the best overall wine and spirits book in the industry. Built by the reputable Lauber team.

    Cons

    Micro managed. The philosophy and practice of personal relationship building business skills one on one has been replaced by a " pushing out boxes en masse.. " dictator style management that has ruined, in my humble opinion, the entire atmosphere in the most important and prestigious wine markets worldwide. In short, SWS came in and removed knowledgeable, caring consultants and replaced them with box pushing foot... soldiers for the most part. They've ruined the cultural aspects of our beloved wine industry.

    Show More

    Advice to Management

    Attitude is reflective of leadership.

    Southern Wine & Spirits of America2017-10-09
  9. "Key Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southern Wine & Spirits of America full-time

    Pros

    Great team, manager, perks, and work/life balance

    Cons

    Sales pressure, lots of driving, will calls

    Southern Wine & Spirits of America2017-09-20
  10. Helpful (4)

    "The free liquor made it easier to drown your sorrows from a bad job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chain Territory Manager in Cerritos, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Southern Wine & Spirits of America full-time for more than a year

    Pros

    Free wine and spirits. You could create your own schedule as long as you start by 6:00am. If you got on a good team you could reap from the benefits of the sales in their territory.

    Cons

    Bonuses were unrealistic in most territories. You had to lie to meet your quotas, which your manager instructed you to do, and you usually didn't get your bonus unless you lied. Management also had you go to stores that were 80%+ EBT and most of their liquor left the store with a five finger discount. The compensation you got for driving doesn't cover the expenses from the driving. There were a lot of promises... from the Recruiters that turned out to be unobtainable or nonexistent.

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    Advice to Management

    Make goals reasonable and obtainable. Do not force the territory managers to go to stores that are a waste of time. Compensate your employees better. If the VP can drive a $120k+ car and get carpool violations and act like he is just getting a burger from McDonalds, something isn't right with that equation.

    Southern Wine & Spirits of America2017-07-22
Found 394 reviews