Southwest Airlines Reviews

Updated Jul 2, 2022

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Found 3,227 of over 3,668 reviews

4.2
81%
Recommend to a Friend
78%
Approve of CEO
Southwest Airlines CEO Robert E. Jordan
Robert E. Jordan
155 Ratings
Pros
  • "Free flights great benefits work with planes(in 329 reviews)

  • "The flight benefits are amazing(in 246 reviews)

  • Cons
  • "Mandatory overtime for ground employees(in 122 reviews)

  • "Sometimes you work very long hours(in 76 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Southwest Airlines

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    Recruiters

    3m

    a 

    Recruiter

    If you had to make a quick decision: Would you rather work at Southwest Airlines as a Recruiter or Capital One? I heard Capital One pays more but I heard that the culture at Southwest is amazing & their Recruiters DON’T have metrics. What are your thoughts?

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    6 Comments

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    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Best company on the planet

      Sep 29, 2021 - Program Lead in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher and Colleen Barrett still beats strong at Southwest.

      Cons

      I honestly can't think of any for my department.

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      31 people found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Love it

      May 31, 2022 - Ramp Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place, great benefits and flexibility

      Cons

      Depends on the type of person you are

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