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Southwest Airlines Reviews
1,574 reviews
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Approve of CEO
Gary C. Kelly
1,108 Ratings
Pros
"Great benefits, able to work what you want" (in 178 reviews)
"Flight benefits are really amazing" (in 146 reviews)
Cons
"Mandatory overtime makes life hard to schedule" (in 76 reviews)
"work-life balance could improve a little" (in 27 reviews)
- Featured Review
Helpful (44)
![Southwest Airlines Logo]()
"Flight Attandant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (More than 10 years)
Pros
Culture promotes individualism and doing your thing to make the customers come back for more.
Cons
First couple years are tough as you are on-call and working weekends and holiday's. But it's not a secret and you need to be prepared to put the time in.
Southwest Airlines 2018-06-20 19:13 PDT ![Southwest Airlines Logo]()
"Enjoyable Career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Southwest Airlines full-time (More than 3 years)
Pros
Great perks and flexible hours. If you love the job, it will seem like a hobby to turn planes around.
Cons
Do your best to work safe and maintain situational awareness. Oil, Glycol, Ice, Moving Planes, random vehicles, etc. Human error is always present.
Southwest Airlines 2018-12-10 16:58 PST![Southwest Airlines Logo]()
"I'll Retire Here"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 3 years)
Pros
-Incredible People
-Competitive salaries
-Unmatched benefits + extremely affordable Healthcare
-Opportunities to volunteer
-Great culture
-401(k) match is 100% up to 9.3% of your gross salaryCons
Not much to report here!
Southwest Airlines 2018-12-10 06:48 PST![Southwest Airlines Logo]()
"Flight atte"
StarStarStarStarStarI have been working at Southwest Airlines full-time
Pros
Just starting seems like good
Cons
None as of right now
Advice to Management
Everyone seems approachable
Southwest Airlines 2018-12-07 11:19 PST![Southwest Airlines Logo]()
"Great company, with a genuine heart"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than a year)
Pros
Great people/leaders, who sincerely care about the Company, Customers, and each other (Golden Rule); Outstanding benefits; Flexible career path; Transparency, Passion and LUV
Cons
Union environment sometimes impedes progress; Depend heavily on face-to-face discussions, and can be slow to embrace newer technologies (part of being a low-cost provider)
Advice to Management
46 straight years of profitability speaks for itself. Keep doing what you're doing!
Southwest Airlines 2018-12-07 13:04 PST![Southwest Airlines Logo]()
"The Most amazing airline company I have EVERRRR worked for !!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 5 years)
Pros
Great money, people, benefits, retirement, and hundreds more !!
Cons
There are really no Cons, except the small lack of technology. This can definitely improve a little bit more.
Advice to Management
My advice to management is just to continue doing what you do 💙❤️💛
Southwest Airlines 2018-12-08 03:11 PST![Southwest Airlines Logo]()
"Customer service agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (Less than a year)
Pros
Everyone are super friendly and the working atmosphere is so welcoming. Loved working here.
Cons
I had to leave due to a family emergency.
Southwest Airlines 2018-12-07 06:48 PST![Southwest Airlines Logo]()
"lifelong career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 10 years)
Pros
I have been at Southwest Airlines for 27 years and have never once wanted to work anywhere else or even retire. High pay and great work schedule.
Cons
not any that I can think of
Southwest Airlines 2018-12-05 08:36 PST![Southwest Airlines Logo]()
"Great company!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 3 years)
Pros
Great benefits including health, 401k and profit sharing. Lots of room and opportunity to grow within the company. Overall great culture!
Cons
Due to the size the department specific goals, leadership and support vary greatly.
Southwest Airlines 2018-12-05 15:28 PST![Southwest Airlines Logo]()
"customer support service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 3 years)
Pros
Best place to work!!! Moving up is easy.
Cons
I have zero cons to report.
Southwest Airlines 2018-12-03 11:12 PST
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