Southwest Airlines Reviews
Updated Nov 25, 2021
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Found 2,775 of over 3,173 reviews
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Recommend to a Friend
Approve of CEO
Gary C. Kelly
1,873 Ratings
Pros
"great benefits and competitive pay" (in 258 reviews)
"Perks- 401k match, Employee Stock Purchase Plan, Flight benefits" (in 191 reviews)
Cons
"Mandatory overtime, working in inclement weather" (in 97 reviews)
"you start at low pay but with time you can make some bank" (in 59 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Opens the Fishbowl by Glassdoor site in a new window
- Current Employee, more than 5 years★★★★★Featured Review
Pros
While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher and Colleen Barrett still beats strong at Southwest.
Cons
I honestly can't think of any for my department.
Continue reading - Former Employee★★★★★
Pros
fun and good environment plus we had fun memories
Cons
sad and depressing but I stuck through and made it work for the money
Continue reading - Current Employee★★★★★
Pros
Great perks of the job
Cons
Long hours and many challenges
- Former Employee, more than 1 year★★★★★
Pros
Amazing place to work. Yes
Cons
Nothing was really wrong with it
- Current Employee, more than 10 years★★★★★
Pros
I like it because it very good work
Cons
People will make you sad
- Former Employee★★★★★
Pros
Great people to work with, great starting point with swa
Cons
Taking vacation days was tough, got sick and was sent home by operations and got out on probation
- Current Employee, more than 1 year★★★★★
Pros
Fantastic flexibility. Work as little or as much as you want.
Cons
Lack of diversity in the workplace
- Current Employee★★★★★
Pros
Great benefits, great co workers
Cons
Not home every night, long days
- Current Employee★★★★★
Pros
Great Benefits, and a fun job.
Cons
Pay is not good at first
- Current Employee, more than 3 years★★★★★
Pros
It's a great place to work. You get to interact with people from all parts of the world. Never a full moment
Cons
Always busy and hard on your body
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