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Southwest Airlines Reviews
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Full-timePart-timeApprove of CEO
Gary C. Kelly
1,078 Ratings
Pros
"Great benefits, able to work what you want" (in 172 reviews)
"Did I mention the flight benefits" (in 143 reviews)
Cons
"Mandatory overtime makes life hard to schedule" (in 75 reviews)
"work-life balance could improve a little" (in 25 reviews)
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"Best company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 5 years)
Pros
Company truly cares about the employees and customers. Great benefits, constant opportunities for advancement.
Cons
Parking at work can be a nightmare
Southwest Airlines 2018-10-22 07:47 PDT![Southwest Airlines Logo]()
"As good as its reputation"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Growth opportunities
long and short term comp
generous PTO
great cultureCons
i have a tough commute
Southwest Airlines 2018-10-19 09:15 PDT![Southwest Airlines Logo]()
"Summer Intern"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
This internship was a great experience because your Manager truly cared about seeing you succeed and gave you work that was challenging, engaging and fun!
Cons
No cons- best internship, highly recommend applying!
Southwest Airlines 2018-10-18 11:11 PDT![Southwest Airlines Logo]()
"Southwest"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 5 years)
Pros
Great benefits, such as flight and 401k
Cons
Starting pay is low. May need to move in order move up.
Advice to Management
Really focus on coaching those Employees and Supervisors who want to move into higher positions.
Southwest Airlines 2018-10-17 15:10 PDT![Southwest Airlines Logo]()
"Customer service agent Newark"
StarStarStarStarStarI worked at Southwest Airlines full-time (More than 5 years)
Pros
Great company culture. They treat employees very well. Great benefits all around especially health insurance, profitsharing and 401k. Best company I've worked for.
Cons
Lots of mandatory overtime which is good if you wanna make $$ but harsh on families. Gets better as you gain seniority!
Southwest Airlines 2018-10-13 11:47 PDTHelpful (2)
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"Best company by far"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines part-time
Pros
The company truly cares about workers and customers
Cons
You end up loving being at work too much
Advice to Management
Keep putting hospitality first
Southwest Airlines 2018-10-02 06:24 PDTHelpful (32)
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"Flight Attandant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (More than 10 years)
Pros
Culture promotes individualism and doing your thing to make the customers come back for more.
Cons
First couple years are tough as you are on-call and working weekends and holiday's. But it's not a secret and you need to be prepared to put the time in.
Southwest Airlines 2018-06-20 19:13 PDT![Southwest Airlines Logo]()
"Can't really beat it"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at Southwest Airlines full-time (More than a year)
Pros
Incredible benefits, great culture, good work/life balance
Cons
Middle management bloat/hard to get big raises
Southwest Airlines 2018-10-17 07:09 PDT![Southwest Airlines Logo]()
"The LUV company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Free flights, can give away and/or pickup shifts
Cons
Mandatory overtime can be inhuman
Advice to Management
Pay attention to your employees with disabilities
Southwest Airlines 2018-10-17 12:07 PDTHelpful (1)
![Southwest Airlines Logo]()
"No Heart...No Soul. An Evil Company!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Southwest Airlines full-time (More than a year)
Pros
The pay is pretty good and benefits are decent.
Cons
They are tyrannical and can not treat employees like people. They are mean and nasty even when you are doing a good job. Then wonder why they always have to replace workers. If someone doesn't quite, within a few months. they turn into nasty people, too.
Advice to Management
Take care of your employees and they will take care of you. Treat people like dogs and someday they will bite you!
Southwest Airlines 2018-10-16 07:14 PDT
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