Southwest Airlines Reviews | Glassdoor.co.uk

Southwest Airlines Reviews

Updated 29 Mar 2020

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4.3
82%
Recommend to a Friend
91%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,324 Ratings
Pros
  • "Great benefits, great company with a heart(in 218 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 170 reviews)

Cons
  • "Also you will be the first to get mandatory overtime(in 93 reviews)

  • "There is no cons for who works hard(in 58 reviews)

More Pros and Cons
  1. "SWA will be an international airline someday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Captain in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Never have laid off even one employee, job security!

    Cons

    Some scheduling is similar to a commuter job.

    Continue reading
    Southwest Airlines2020-03-26
  2. "Awesome Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Manchester, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Great benefits, decent pay, free travel!

    Cons

    Long hours, holidays, night shifts

    Southwest Airlines2020-03-24
  3. "Terrible"

    StarStarStarStarStar
    Former Employee - Project Analyst 

    I worked at Southwest Airlines full-time

    Pros

    free food sometimes, free pens

    Cons

    people "culture" is false, terrible managers, no one cares about you, parking is trash

    Southwest Airlines2020-03-29
  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Common sense approach still used

    Cons

    Management is changing for the worse

    Southwest Airlines2020-03-24
  5. Helpful (1)

    "record"

    StarStarStarStarStar
    Current Employee - Records Specialist in Dallas, TX

    I have been working at Southwest Airlines full-time

    Pros

    Positive, nice environment to work

    Cons

    There is no cons for who works hard

    Southwest Airlines2020-03-05
  6. "Best Company I Have Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Planning Business Partner III in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Travel benefits - when there is space Amazing health insurance Atmosphere is super positive Lots of room to grow your career

    Cons

    Salary was a little on the low side Some leaders don't fit with the culture

    Continue reading
    Southwest Airlines2020-03-05
  7. "Southwest airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PSA in Bwi Airport, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Southwest Airlines full-time for less than a year

    Pros

    I make good tips and I spend good team work

    Cons

    If some heavy person is here it gonna be big problem for me but it's okay I m doing my job

    Continue reading
    Southwest Airlines2020-03-03
  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Aircraft Dispatcher in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 5 years

    Pros

    Company stands behind its employees

    Cons

    Many “set in stone” rules outdated

    Southwest Airlines2020-03-03
  9. "Buisness Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than a year

    Pros

    Great minds, Awesome teams, Positive attitudes

    Cons

    work culture is awesome and great

    Southwest Airlines2020-02-26
  10. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Conseiller in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    great benefits, great workplace, great management

    Cons

    long hours, long nights, away from family sometimes for extended period

    Southwest Airlines2020-02-24
Found 1884 reviews