Southwest Airlines Reviews

Updated 4 Aug 2020

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4.4
86%
Recommend to a Friend
93%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,360 Ratings
Pros
  • "Great benefits with 401k match and annual Profit Sharing(in 226 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 173 reviews)

Cons
  • "Also you will be the first to get mandatory overtime(in 95 reviews)

  • "There is no cons for who works hard(in 61 reviews)

More Pros and Cons
  1. Helpful (1)

    "LUV"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Stable airline with a strong balance sheet. Great flight, health and retirement benefits. Encouraged to grow with company.

    Cons

    Nothing. I just wished others would appreciate this company more and put in more effort to their work.

    Continue reading
  2. "The best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Captain in Indianapolis, IN

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Take great care. Financially sound

    Cons

    There are not any cons


  3. Helpful (1)

    "Dream Job!"

    5.0
    Former Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    great place to work, great people

    Cons

    being a flight attendant can be hard on the body

  4. "BEST COMPANY TO WORK FOR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    work schedule flexibility and high pay

    Cons

    not sure at the moment

  5. Helpful (1)

    "Fantastic company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in Bwi Airport, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Great benefits, the company culture is extremely positive, employees are taken well care of.

    Cons

    Opportunities for advancement are plentiful, but most will require relocation.

  6. Helpful (1)

    "Excellent Company"

    5.0
    Current Employee - Southwest Airlines Flight Attendant in Oakland, CA

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    union, positive atmosphere, SWA culture

    Cons

    industry sexism, ageism, racism, sexualharassment

    Continue reading
  7. "great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    great benefits and awesome leaders that put employees first

    Cons

    accountability isn't consistent and sometimes change is slow to implement

    Continue reading
  8. "Amazing flexibility, benefits, and co workers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Baltimore, MD
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Great flexibility, top pay, excellent benefits, and supportive voice workers

    Cons

    Instability of our economy is only scary thing right now

    Continue reading
  9. "Living in domicile makes a huge difference in QOL"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Captain in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    No other airline has done more to avoid furloughs. Best run and has the most $$ of any airline.

    Cons

    Union is out of control. Sews nothing but discontent

    Continue reading
  10. Helpful (2)

    "Great company with a few issues"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Great people, genuinely care for employees, great benefits

    Cons

    Holding people accountable is a major issue bc of culture

Found 1948 reviews