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Southwest Airlines Reviews
1,486 reviews
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Full-timePart-timeApprove of CEO
Gary C. Kelly
1,042 Ratings
Pros
"Great benefits, able to work what you want" (in 160 reviews)
"Did I mention the flight benefits" (in 138 reviews)
Cons
"Lot of hours, mandatory overtime" (in 71 reviews)
"work-life balance could improve a little" (in 23 reviews)
Helpful (19)
![Southwest Airlines Logo]()
"Flight Attandant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (More than 10 years)
Pros
Culture promotes individualism and doing your thing to make the customers come back for more.
Cons
First couple years are tough as you are on-call and working weekends and holiday's. But it's not a secret and you need to be prepared to put the time in.
Southwest Airlines 2018-06-20 19:13 PDTHelpful (2)
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"Pilot"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Southwest Airlines full-time (More than 10 years)
Pros
Great pay and benefits. Great flexibility in changing work schedule to minimize work or maximize pay. 11 domiciles to choose from. All 737 fleet means you can fly all the company aircraft and everyone is on the same pay scale. Company culture of having fun at work makes it more enjoyable to go to work.
Cons
LOTS of changes—sometimes for the sake of change it seems.
Advice to Management
Talk to pilots on the line before making a change to see if positive effects outweigh the negatives.
Southwest Airlines 2018-08-12 15:44 PDT![Southwest Airlines Logo]()
"Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Benefits, Vacation accrual, Free Flights, Managers and Co-workers
Cons
I have no cons to share...great company.
Southwest Airlines 2018-08-18 14:30 PDTHelpful (1)
![Southwest Airlines Logo]()
"Great company to work for."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (More than 5 years)
Pros
great management, provides uniforms free, good pay, good health benefits, and travel benefits not only with the airline but with others airlines as well. company really cares for it's employees. and double time on holidays, chance you might not have to work thanksgiving and Christmas. The company culture is like no other cant stress enough how much they care for their employees.
Cons
schedule is determined by seniority, expect to work weekends. get mandatory overtime. long days in days with bad weather.
Advice to Management
Keep doing what your doing.
Southwest Airlines 2018-08-14 14:51 PDT![Southwest Airlines Logo]()
"Medical Researcher"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI worked at Southwest Airlines part-time (More than 3 years)
Pros
It was a learning environment.
Cons
Delivering summonses was repetitious and sometimes difficult but I did my job well.
Advice to Management
If at first you don’t succeed, try...try again.
Southwest Airlines 2018-08-16 13:32 PDTHelpful (1)
![Southwest Airlines Logo]()
"Great company for professional growth and development"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time (More than 5 years)
Pros
Ample training opportunities
Great Culture
Generous benefits (401k, Profit Sharing, Health insurance, etc.)
Caring people
Emphasis on Leadership
Employees are encouraged to explore new opportunities
Executive Leaders are truly the best in the businessCons
Inter department coordination is lacking
Work - life balance isn't great
Compensation lags behindSouthwest Airlines 2018-08-12 17:06 PDT![Southwest Airlines Logo]()
"Great Job at Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Flexible with options for overtime
Cons
Inconsistent Management that changes policies
Southwest Airlines 2018-08-13 21:53 PDT![Southwest Airlines Logo]()
"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Southwest Airlines full-time
Pros
Travel, Health insurance, 401k, free day
Cons
Mando is sometimes painful if you made plans.
Advice to Management
Keep the great culture going!
Southwest Airlines 2018-08-14 00:11 PDTHelpful (1)
![Southwest Airlines Logo]()
"Old School Southwest"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Southwest Airlines full-time (More than 10 years)
Pros
The company will take care of you. However the pilot work force is still in the mentality of "Work More, Get More" which results in pilots over-working and stagnating hiring. One pilot at Southwest works as much as 1.25-1.5 pilots elsewhere. You'll go up the F/O seniority list quickly and then stagnate because of this.
Cons
Vice President management level is the weak link in an otherwise strong company. I'm talking about the folks one level above Alan Kasher to one level below the President.
Advice to Management
The President and CEO need to restore the trust in the pilot force. ETOPS approval is a prime example of poor mid-level leadership.
Southwest Airlines 2018-08-08 10:25 PDTHelpful (1)
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"Awesome"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Southwest Airlines full-time (More than 5 years)
Pros
Still the best company! Great culture!
Cons
No cons to speak of
Southwest Airlines 2018-08-08 23:15 PDT
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