Southwest Airlines Reviews

Updated Nov 25, 2021

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Found 2,775 of over 3,173 reviews

4.3
84%
Recommend to a Friend
91%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,873 Ratings
Pros
  • "great benefits and competitive pay(in 258 reviews)

  • "Perks- 401k match, Employee Stock Purchase Plan, Flight benefits(in 191 reviews)

  • Cons
  • "Mandatory overtime, working in inclement weather(in 97 reviews)

  • "you start at low pay but with time you can make some bank(in 59 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Southwest Airlines

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    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Best company on the planet

      Sep 29, 2021 - Program Lead in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      While no company is perfect, Southwest as a whole strives to be perfect and that speaks volumes. This company values you as a person and wants to make sure you are happy. The heart of Herb Kelleher and Colleen Barrett still beats strong at Southwest.

      Cons

      I honestly can't think of any for my department.

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    2. 5.0
      Former Employee

      cool

      Jun 1, 2021 - Rbvh in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun and good environment plus we had fun memories

      Cons

      sad and depressing but I stuck through and made it work for the money

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    3. 3.0
      Current Employee

      Not bad

      Aug 13, 2021 - IT Service Delivery Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great perks of the job

      Cons

      Long hours and many challenges

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    4. 5.0
      Former Employee, more than 1 year

      Amazing

      Dec 3, 2020 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing place to work. Yes

      Cons

      Nothing was really wrong with it

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    5. 5.0
      Current Employee, more than 10 years

      They supervis

      Nov 8, 2020 - Clinical Supervisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I like it because it very good work

      Cons

      People will make you sad

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    6. 4.0
      Former Employee

      A great starting point

      Oct 17, 2020 - Customer Relations Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with, great starting point with swa

      Cons

      Taking vacation days was tough, got sick and was sent home by operations and got out on probation

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    7. 5.0
      Current Employee, more than 1 year

      Great flexibility

      Nov 23, 2021 - Flight Attendant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic flexibility. Work as little or as much as you want.

      Cons

      Lack of diversity in the workplace

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    8. 5.0
      Current Employee

      Flight attendant

      Nov 18, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great co workers

      Cons

      Not home every night, long days

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    9. 5.0
      Current Employee

      Fun job, great benefits

      Nov 17, 2021 - Provisioning Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, and a fun job.

      Cons

      Pay is not good at first

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    10. 5.0
      Current Employee, more than 3 years

      CSA around the world

      Nov 17, 2021 - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's a great place to work. You get to interact with people from all parts of the world. Never a full moment

      Cons

      Always busy and hard on your body

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    Viewing 1 - 10 of 2,775 Reviews

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