Southwest Airlines Employee Reviews about "low pay"

Updated Nov 17, 2020

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Found 59 of over 3,182 reviews

4.3
84%
Recommend to a Friend
91%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
2,151 Ratings
Pros
  • "great benefits and competitive pay(in 258 reviews)

  • "Perks- 401k match, Employee Stock Purchase Plan, Flight benefits(in 191 reviews)

  • Cons
  • "Mandatory overtime, working in inclement weather(in 97 reviews)

  • "you start at low pay but with time you can make some bank(in 59 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "low pay"

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    1. 5.0
      Current Employee, more than 1 year

      Very good company! If $$ calls your attention then you can make as much a you want.

      Nov 17, 2020 - Ramp Agent in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People sometimes give away their shifts for money. Free Travel for you, parents and a companion in the U.S. International for very cheap price. Great coworkers

      Cons

      you start at low pay but with time you can make some bank! Very physical but comes with the job. Some people are lazy.

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      1 person found this review helpful
    2. 5.0
      Current Employee

      Best job ever

      Nov 8, 2020 - Provisioning Specialist in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easiest job ever. No supervision

      Cons

      Low pay. Takes a year to get raises

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    3. 4.0
      Former Employee, more than 10 years

      airlines

      Nov 4, 2020 - Storekeeper in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome people to work with

      Cons

      starts off low pay, graveyard (mostly), & takes several years to accumulate vacation

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    4. 4.0
      Current Employee

      Southwest Ramp

      Nov 4, 2020 - Ramp Agent in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shift giveaways, opportunity to transfer stations and positions

      Cons

      Low pay, harsh work conditions, not sufficient equipment always available

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    5. 3.0
      Former Employee, more than 1 year

      Don’t Believe The Hype

      Oct 7, 2020 - Operations Agent in Bwi Airport, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of free money to be made for doing nothing, Great benefit package, Flexible work schedule and trading, Free flights to undesirable places, Incredible Ground Ops coworkers & vendors

      Cons

      Company put greed before safety, ridiculously low pay, workforce highly mismanaged at BWI, forced mandatory overtime at time when company is losing millions of dollars daily, adding flight with not enough manpower to work them, clueless FA’s, pilots play childish games, Union in company pocket, nasty pax, very dishonest managers that point fingers and stab you in the back in a heartbeat, company far behind with technology, outdated equipment (computers, printers, cabinets, etc.....), lacks a prestigious safety culture

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      1 person found this review helpful
    6. 5.0
      Former Employee

      All good

      Sep 23, 2020 - Data Science Intern in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best place to work with so many opportunities

      Cons

      Low pay, could increase the pay for less churn

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    7. 3.0
      Former Employee

      Good benifits, CANCEL CULTURE

      Feb 18, 2020 - Ramp Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benifits Fun work environment Flight benifits

      Cons

      Low pay Cancel culture Strict social media policy BE CAREFUL WHAT YOU POST ON SOCIAL MEDIA YOU CAN BE FIRED OVER AN "OFFENSIVE MEME"

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    8. 3.0
      Current Employee, less than 1 year

      Great benefits at a price

      Feb 4, 2020 - Customer Service Agent in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free flight benefits from day one; 2 wk paid training in Dallas; great reputation with the flying public; 9.3% 401(k) matching; excellent benefits; company encourages fun and humor

      Cons

      Ridiculously low pay for first five years (starting pay, first year $14.53/hr for CSAs; $.03 raise on second year). You either have to have a second job or a wealthy spouse &/or retirement fund in order to make ends meet financially. Must join union after hiring on (but very little union representation until you have completed 7 mo probation; and even then it feels like an ongoing struggle between management and union). If you need time off or are sick and you don't have vacation/sick time to draw from (and you won't for approx first six months) it's on you to trade, give away or pay a coworker to take your shift. If you refuse mandatory overtime, you receive "points and occurrences" which can potentially affect your ability for future promotions. For all the "LUV" and hospitality SWA expects you to show the flying public, they could stand to improve on how they treat their employees. Turnover rate is HIGH during the first year.

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      3 people found this review helpful
    9. 5.0
      Current Employee

      Fun internship, not much internal opportunity

      Jan 22, 2020 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, awesome perks (free flights),

      Cons

      Low pay for interns, little opportunity to become full time

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    10. 3.0
      Former Employee, more than 5 years

      former job

      Jan 17, 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible, recognition and good benefits

      Cons

      low pay and long hours

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