Spicerhaart Reviews

Cons

None that I can think of I love my job...

Cons

Archaic processes - if you are in a contract race with another london agent then forget about it. contracts can take weeks and there is zero urgency or support from head office in Essex who have to sign off everything. I guess this process is in place as they cant trust the poor calibre of manager they employ to approve a contract - who knows.
Awful recruitment resulting in poor office dynamics and low calibre of personnel
High staff turnover
witnessed completely illegal and common place practices; fraud, constructive dismissal and false advertising to name a few
extremely low pay for back of house staff resulting in the worst management/head office in the industry
bad management from top to bottom meaning tasks have zero ownership and a pass the buck culture
amazing training promised, nothing given
top earner while I was at the company in terms of banking however I had to fight for my last pay
EXTREMELY POOR CUSTOMER SERVICE, which reflects badly on the very few and normally short tenured staff; if you value your reputation just say no to the offer - you have been warned.
disparity between london based brands in terms of packages. if you are a negotiator at haart you get a very basic marked toyota car and if you work for the other london based brand (felicity J Lord) you get a BMW. I think this is so unfair to the negotiators which, at entry level is among the worst OTE in the industry and considering the poor career opportunity and the low brand profile, it just doesnt make sense to look to haart for your first taste of the property industry
Poor locations and shabby offices
terrible CRM systems and over engineered solutions to non-problems

Cons

Low basic salary and very impossible to have work/life balance. Never know who to trust unfortunately as it’s a sales job, not a job for someone who doesn’t like confrontation as certain people get away with this all. Very clicky.

Cons

Too wedded to the Spicerhaart Way, which is directed by the CEO, which is a shame as many great ideas and people are overlooked which could transform the business.

Cons

Man management is a joke
Quick turn over of staff
Time management

Cons

unbearable!!!!! The worst place I have ever set foot in. ruined my mental health and self-confidence. management only care about the girls in tight skirts and high heels or the boys who cold call old ladies and trick them into agreeing to things. Overwork their members of staff, miss-sell the job roles online, miss-sell the pay/commission. no compassion or support for members of staff from management side - none of them have reached that status from intelligence anyway, so are awful at managing!!!! don’t forget that managers happily “talk” nastily about employees within earshot and make them feel targeted! + they sack anyone whenever they want - they are a company full of loopholes!!!!! The type of job that eats you up slowly at first then all at once - dont give them the time of day because they wont give you it once you’re through the door - unless you have a fresh set of acrylics and a nice car (then their interested)!!!!

Cons

Long hours
Hard pressure with very high targets to achieve
Too much paper work
Slightly low pay out for generated business

Cons

Very much sold a dream in terms of salary expectations and that 'your progression is completely down to you'.

Regardless of what management may tell you, your earning potential as a sales negotiator is down to two main factors - the ability of your manager/valuer to get properties on to the market which are sensibly priced, and ensuring you pick up leads before your colleagues. The quantity of properties on the market is irrelevant, it's how many that actually sell you should look for. Most of the properties my branches got on to the market were significantly overpriced. Picking up leads before your colleagues simply increases your chances of success.

Pressured to arrange mortgage appointments with applicants and sell legal services.

Management were inconsistent with what they said on so many occasions.

Cons

Started in the worst way - being told on day 1 to clean the office and paint the outside of building in my own time 'because they were broke'.
I was shocked after working for some top companies - suffered their hard sell mentality for a while and then left under my own steam after they tried to make me work 6 days a week and be on call the other. Easily my worst nightmare in 25 years of working. I still literally get nightmares from the experience. What they say about estate agents is all true and some of the 'perks' being pulled by staff bordered on dishonest. My integrity could not justify working there any longer.

Cons

Management re-shuffle lead to a number of redundancies