Sprinklr Reviews

3.5

55% would recommend to a friend

(2,564 total reviews)
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Rory Read

54% approve of CEO

48% positive business outlook

Sprinklr has an employee rating of 3.5 out of 5 stars, based on 2,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprinklr employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
28 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Great technology. It really could change the world (well the world where selling products people don't need is the most important thing)

Cons

The "new" (they've been there 9 months) senior management have said "the future it's going to be a rocket ship, you need to hold on", only problem is they are standing over you with a pair of pliers ready to chop those fingers off. They want to grow the company at such speed they need to streamline however fear is the number 1 management motivation used in all offices. With fear comes doubt and with doubt comes lack of productivity. It's a vicious downward spiral that could be truly destructive.

1.0
12 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Just look at the website, the product is amazing, Sprinklr has a huge roster of excellent customers, the management are really on point and executing flawlessly, the sales and pre-sales teams are lazer focused. The PS teams gets the solution up and running in half the time you expect. HR are incredible, super responsive. The team members, especially the those crazy millennials are super nice and will welcome you with open arms and support.

Cons

Oh wait. Why do you NEED to join this company? Well one very good reason. The incompetent management are firing people in all locations. Those not fired but still possess wisdom and intelligence are leaving in droves. Sprinklr NEEDS you, in fact they need anyone with a heartbeat. You don’t really have to know much about social, engagement etc. No one else really does. You just have to turn up in the office, look busy and you can tread water for at least 6 months. The product is way to over engineered for the main use cases used by the customers. It’s too expensive, buggy and difficult to implement. The management are incompetent, just look at those Glassdoor reviews. And they love to SHOUT, oh yes, they are shouty shouty managers. If you are in sales they will shout at you, they will verbally abuse you, they will make you feel worthless when all they can achieve is way under par results. Results that all other North American software companies would not tolerate. Sprinklr is not a ‘startup’ so don’t fall for that rhetoric, it’s a 9 year old company, most successful tech companies have either gone public or sold by now, twice in some cases. Sprinklr has done neither of those. An acquisition is possible so if your career objective is to work for Microsoft consider Sprinklr as a stepping stone.

1.0
24 Feb 2019

Get me out

Recommend
CEO approval
Business outlook

Pros

Sub standard free lunch once a week.

Cons

Horrid management, total lack of trust and respect for anyone. In particular one Senior Manager in the UK is manipulative, rude and talentless.

Viewing 1 - 3 of 2,564 Reviews

Glassdoor has 2,945 Sprinklr reviews submitted anonymously by Sprinklr employees. Read employee reviews and ratings on Glassdoor to decide if Sprinklr is right for you.