Square Reviews | Glassdoor.co.uk

Square Reviews

Updated 14 January 2019
409 reviews

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4.0
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Square Founder & CEO Jack Dorsey
Jack Dorsey
318 Ratings

Employee Reviews

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Pros
  • "Great work/life balance (again depending on your org but it was great in mine)" (in 36 reviews)

  • "engaging, fast paced work environment" (in 23 reviews)

Cons
  • "Typical growing pains of a new office" (in 28 reviews)

  • "Work/life balance is non existent" (in 13 reviews)

More Pros and Cons

  1. "Great culture and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA (US)
    Former Employee - Product Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time (More than 3 years)

    Pros

    I really enjoyed my time at Square. The culture is very inclusive and there are world class leaders that are accessible at any level.

    Cons

    As the company grows there are many re-orgs that can be distracting, but that is normal.


  2. "Great company with room to excel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time

    Pros

    - engaging, fast paced work environment
    - customer-centric approach to product development
    - terrific compensation & benefits

    Cons

    - open office layout, which may not work for everyone
    - opportunities to grow through promotion or increased responsibilities may be limited, depending on the team/product

    Advice to Management

    Continued investment in development programs for employees, including mentorship opportunities, career development workshops, and the ability for employees to work on projects for other teams/products (however small) to explore other areas of the company.

  3. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Square full-time

    Pros

    Management team, Salary, Location, Workplace

    Cons

    CEO, Tasks, People, Deadlines, Scrum


  4. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in San Francisco, CA (US)
    Current Employee - Operations Associate in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time (Less than a year)

    Pros

    Benefits, Management, Facilities, Snacks, Programs

    Cons

    Career Growth, Location does not have many options


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA (US)
    Former Employee - Account Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square (More than 3 years)

    Pros

    Great company. Strong leadership. Mission Driven.

    Cons

    Company is getting larger and with that comes more internal politics/red tape.


  6. Helpful (1)

    "engineering projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in New Cairo (Egypt)
    Current Employee - Project Manager in New Cairo (Egypt)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Square part-time (Less than a year)

    Pros

    still looking but they have a good vision and good targets

    Cons

    still looking but i see they need more utilization system

    Advice to Management

    they need a brain storm team


  7. Helpful (1)

    "good company with lots of room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time

    Pros

    Lots of room for growth. Always around the smartest people. Public company.

    Cons

    Transparency of information from upper management.

    Advice to Management

    Employees seek training to become better employees but rarely get it.

  8. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Francisco, CA (US)
    Current Employee - Anonymous in San Francisco, CA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Square full-time (More than 5 years)

    Pros

    The company is mission-driven and there are many smart people who work collaboratively to make it happen.

    Cons

    The pace of work is exhausting.

    Advice to Management

    Keep it up


  9. Helpful (4)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Square full-time (Less than a year)

    Pros

    - Good health benefits
    - Great product
    - Good company vision
    - Great food (including breakfast and an all day smoothie bar)

    Cons

    - Boys club mentality
    - Company policies are not followed (HR policies)
    -PTO is questioned frequently, (Company PTO policy is "unlimited")
    -Terrible work life balance, expect to work even while on PTO
    - Low compensations compared to other bay area tech companies
    - Square food is not free (cost of lunch is reimbursed)

    Advice to Management

    Practice what you preach and treat employees with the respect. There are hardly any opportunities for career development. Work should be distributed more evenly to avoid burning out employees


  10. Helpful (1)

    "Leadership lost sight of basic kindness to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Square full-time

    Pros

    Awesome workspace, amenities, unlimited vacation (though each manager looks at time off differently)

    Cons

    In my experience, I was in a situation where I was treated poorly by leadership. Not a performance issue but a reorg where I was blindsided.

    Advice to Management

    Be more thoughtful and human toward well performing and well liked employees when changes need to be made.