Square Reviews

Updated Dec 1, 2021

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Found 800 of over 885 reviews

4.2
83%
Recommend to a Friend
93%
Approve of CEO
Square Founder & CEO Jack Dorsey
Jack Dorsey
560 Ratings
Pros
  • "Great work life balance is promised(in 55 reviews)

  • "They offer great benefits for their employees while also helping them further in their career(in 36 reviews)

  • Cons
  • "Typical growing pains of a new office(in 29 reviews)

  • "Work life balance during busy seasons/days(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Square

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    Coronavirus Work-life

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    Senior Portfolio Manager

    I don't get people who buy huge mcmansions in the exurbs in the middle of the friggin' nowhere, and then complain that their work commutes take too long. Guess what - you can safely "sacrifice" all that square footage you're never going to use for a smaller place closer to "civilization". And use public transit to commute.

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    1. 5.0
      Current Employee, less than 1 year

      The best place to work!

      Dec 3, 2020 - Account Executive in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything!! You can tell this is a company that really cares, they are so big on work life balance it is so refreshing to see. Managers really care about your development and the progression path is clear and achievable. The culture is amazing, even from starting remotely I have felt so welcomed and a part of the company! The benefits are great, you find out new ones every week, they want to make sure you are at your best working ability and will help you in whatever way they can Not only is the company great but the product is just fantastic and a really fun sell, you really care about the merchants that use it and it is so fun spotting them when you are out and about

      Cons

      I cant think of any!!

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    2. 4.0
      Current Employee, more than 3 years

      n/a

      Sep 15, 2021 - Senior Account Executive in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, people and benefits

      Cons

      Average base salary compared to industry standards

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    3. 2.0
      Former Employee, more than 1 year

      Zero Progression

      Apr 19, 2021 - Compliance Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary and wellness stipend . zero micro management .

      Cons

      non existent progression within the department unless you want to switch career path ( maybe sales ) . No room for growth . There is no accommodation for continuous learning . zero advancement, you become stagnant in your career. growth within the department might be easier if you based in the US . if you are someone who is comfortable with being paid a lot to do nothing then it might be the right job for you.

      1 person found this review helpful
    4. 4.0
      Current Employee

      Flexible firm

      Apr 16, 2021 - Communications in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good team - lots of diverse projects

      Cons

      - moved on due to lifestyle changes

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    5. 5.0
      Current Employee, more than 3 years

      Amazing benefits and a company that really cares

      Dec 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      super amazing benefits and pto awesome culture a lot of opportunities for advancement. really amazing pay

      Cons

      work from home mostly now so its a bit isolating sometimes.

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    6. 5.0
      Current Employee, more than 1 year

      Great place to work

      Dec 1, 2021 - Customer Success Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, autonomy, pays well, good benefits etc

      Cons

      Not many if any at all

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    7. 5.0
      Current Employee

      Great place

      Dec 1, 2021 - Customer Success Specialist in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      really care about you as an employee and the benefits, time off and ESPP are great!

      Cons

      The internal mobility is not as clear as it can be, but overall it's not the worst

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    8. 5.0
      Current Employee, less than 1 year

      Awesome

      Nov 30, 2021 - Business Development Representative (BDR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, with great benefits

      Cons

      Getting use to all the tools

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    9. 5.0
      Current Employee, more than 1 year

      Great company

      Nov 25, 2021 - IT Support Specialist in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Square is a great company to work for. Many different benefits. Executives really try to tackle the burnout situation with different solutions.

      Cons

      There isn’t any cons at Square.

      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Well-structured tech support, overall great position

      Nov 28, 2021 - Customer Success Advocate in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      +Generous benefits, stock options and WFH stipends +Diverse workforce +Choice for 100% remote work or hybrid office/WFH +Supporting small business owners with their websites is rewarding work +Well-structured day with breaks included throughout shift +Time flies really quickly during peak hours

      Cons

      -Won't get to participate in company activities as much since you'll be on the phones or emails -Training can have a high learning curve for the technologically challenged -Sometimes the business owners are stressed out and not the most patient over the phones when they need support -Talking over the phone can be mentally draining

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