Square Reviews | Glassdoor.co.uk

Square Reviews

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Found 434 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
87%
Approve of CEO
Square CEO Jack Dorsey
Jack Dorsey
333 Ratings
Pros
Cons
  • "Typical growing pains of a new office(in 28 reviews)

  • "Just starting 401k matching so the program is not as developed as some others yet (but will get there)(in 20 reviews)

More Pros and Cons
  1. "Great company, meaningful mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Square full-time for more than 4 years

    Pros

    - Fantastic leadership team - Company purpose of "Economic Empowerment" is deeply baked into decision-making - Extremely talented and kind coworkers - Constant influx of effusively positive feedback from merchants is great for morale on tough days

    Cons

    - Engineering productivity sometimes hampered by dependencies on other teams' roadmaps - Mobile CI very short on build machines and is a major productivity bottleneck.

    Square2019-05-15
  2. "Still great for a mid-size tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for more than 4 years

    Pros

    company is still growing. Great engineering challenges and lots of interesting problems to tackle in the fintech space.

    Cons

    As Square grew into a portfolio of products, overall direction is harder to see. That said, this decentralization can be also seen as a strength

    Square2019-05-15
  3. "Academic and rigorous, abrupt org changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Square full-time for more than 2 years

    Pros

    Talented and robust mid-senior/ director level managers, mission-driven, effective strategic alignment

    Cons

    Unempathetic to individual employees, abrupt and ruthless org changes, sometimes allow bullying by managers

    Advice to Management

    Good management is not only about customers and product improvement; pay attention to the consequence of strategic alignment on employee's morale

    Square2019-05-16
  4. "Overall good"

    StarStarStarStarStar
      Current Employee - Content Specialist 

      I have been working at Square full-time

      Pros

      Good working environment, good cross team collaboration, great queer community.

      Cons

      Fair amount of re-orgs

      Square2019-05-15
    • Helpful (1)

      "Poor culture, bureaucracy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations Manager in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Square full-time for more than 4 years

      Pros

      Good food, nice office space

      Cons

      Lack of career advancement, poor culture, bureaucracy, red tape, managers don't push direct reports

      Advice to Management

      Trust and invest in your staff. This company is going downhill, fast.

      Square2019-05-10
    • Helpful (2)

      "Solid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Supply Chain Manager in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Square full-time for more than 2 years

      Pros

      Work-Life Balance, Culture, Benefits, Opportunity

      Cons

      Compensation does not always align with feedback, low focus on performance based compensation

      Advice to Management

      Hold on to the good people

      Square2019-04-13
    • Helpful (2)

      "Best Job I've ever had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Success Adovcate in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Square full-time for more than 2 years

      Pros

      Company is designed for internal growth- lots of opportunities

      Cons

      Very hard work, not a job you can just show up for.

      Square2019-03-30
    • Helpful (5)

      "Good place to start your career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in San Francisco, CA
      Disapproves of CEO

      I worked at Square full-time for more than 4 years

      Pros

      Lots of advancement opportunities for young people and great culture

      Cons

      Really messy when you climb the ranks as Jack just lets the other execs fight it out for power

      Square2019-04-02
    • Helpful (2)

      "Square Is A Great Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Resolution Desk Advocate in San Francisco, CA
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Square full-time for more than 4 years

      Pros

      Food is provided - lots of options for breakfast and lunch, as well as snacks in micro kitchens. Also, the people you work with are pretty wonderful, too.

      Cons

      I feel that compensation could be better - a 3% raise every 6 months doesn't show that the company values the work I put in.

      Square2019-04-07
    • "Amazing place to work"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Square

        Pros

        Square was one of the best places I’ve ever worked. The culture is amazing and there are great opportunities for growth and internal transfers

        Cons

        None - great mission, great compensation, incredibly well run company

        Square2019-03-28
      Found 434 reviews