Starling Bank Reviews

Updated 27 Feb 2021

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4.0
75%
Recommend to a Friend
88%
Approve of CEO
Starling Bank CEO Anne Boden
Anne Boden
90 Ratings
Pros
  • "Working at Starling as a software engineer is a constant learning experience(in 11 reviews)

  • "breakfast on Fridays and office beers as well as regular socials(in 9 reviews)

Cons
  • "None, Starling Bank is a great place to work(in 8 reviews)

  • "Really falls down in terms of work /life balance and expectations around time off(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Onboarding Team Member in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starling Bank full-time for more than a year

    Pros

    Super friendly environment, good benefits, flexibility from management

    Cons

    Training could have been more thorough

  2. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starling Bank full-time for more than a year

    Pros

    Almost no deadlines Opportunities to work around the whole company

    Cons

    Poor career development plan no bonuses


  3. "Great Place"

    5.0
    Former Employee - AML Investigator 

    I worked at Starling Bank full-time

    Pros

    Great staff and learning experiences

    Cons

    No complaints, enjoyed my time there

  4. "Starling"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starling Bank full-time for more than a year

    Pros

    good hours, good pay, vitality insurance, great career progression

    Cons

    long break but then again you can do other things in that time

  5. "No progression, and pay is unbalanced"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Onboarding Agent in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Starling Bank full-time for more than a year

    Pros

    - The work is relatively easy - Lots of OT

    Cons

    - Internal Progression is non-existent, even while it looks like its there on paper - The way they decide on your salary is subjective based on the person, not experience or competency based, and there's no flexibility - There's no accountability, 3/4 of staff won't pull their weight, and the rest overwork themselves - Lack of transparency and communication across all departments - Staff feedback ignored - More focused on releasing half finished features than fixing internal issues

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  6. "BCA review"

    2.0
    Former Employee - BCA Team Member in London, England

    I worked at Starling Bank full-time

    Pros

    work from home, good people in team and a relaxed work pattern

    Cons

    long working shifts and a lot of weekend. not a lot of hope in career progression

  7. COVID-19
    Helpful (1)

    "Could not recommend more highly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starling Bank full-time for more than 3 years

    Pros

    - Strong, motivated team - Great variety of work - Flexible working (at least since Covid) - Strong and effective engineering leadership - Moving roles within the engineering team is actively encouraged - Moving into engineering from other roles is actively encouraged - Compassionate management that listens - At the the forefront of change in an important industry - Good communication and engagement from management There's a lot more I could add, but the high retention among the early employees that wrote the code speaks for itself - all of the top 20 contributors to the main code base are currently working for the company.

    Cons

    I struggle to find cons, but there are some aspects of the role that will not suit everyone. The tech stack is homogeneous. You'll be writing interesting code on what is largely an uninteresting foundation, so this is not the place for you if you like to play with shiny new things, use MongoDB for a pet project, or run your own CI/CD for an ML tool you wrote in Clojure. Unless you can make a strong business case that is! Otherwise it's Java, Postgres and React on AWS, and if you don't like those things, you won't be able to avoid them. That said, what we do use is up to date, so you'll at least be working with the state of the art within the walls of the stack - there's nothing stagnant in production that I can think of. I also knock one star off for work/life balance, because this is not a cushy job. You need to work hard, and your role will demand a lot of your attention. But this is also partly why Starling has been successful!

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  8. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Cardiff, Wales
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Starling Bank part-time

    Pros

    Good Pay and holiday benefits

    Cons

    Have to work the occasionally weekend and late hours

  9. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Starling Bank full-time for more than a year

    Pros

    Culture, free breakfast, pay, chairs, system

    Cons

    Manager, progress, hours and shift patterns

  10. "Working for starling"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payment Administrator in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Starling Bank full-time for less than a year

    Pros

    The role is relatively straightforward You get the hang of the job pretty quick Remote working

    Cons

    Salary is subjective in the team which can be unfair

Viewing 1 - 10 of 118 English Reviews

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