Starwood Hotels & Resorts Reviews

Updated Jul 6, 2021

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Found 1,983 of over 2,129 reviews

4.1
80%
Recommend to a Friend
85%
Approve of CEO
Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
395 Ratings
Pros
  • "Fun work environment, good mentoring(in 92 reviews)

  • "Fantastic company with great benefits and solid structure(in 86 reviews)

  • Cons
  • "Work life balance, challenging to grow with transition(in 63 reviews)

  • "Long hours that is not compensated a lot of times(in 56 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great

      May 11, 2021 - Sales in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great they are great ones

      Cons

      None none none now none

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    2. 5.0
      Current Employee

      Love the company

      Aug 15, 2020 - Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and good salary structure

      Cons

      Long hours and hard work not nine to five

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    3. 4.0
      Former Employee

      Friendly staff, beautiful hotels.

      Mar 2, 2020 - Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      beautiful premises; friendly staff and customers

      Cons

      Very large can feel impersonal

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    4. 4.0
      Former Employee, more than 10 years

      Amazing company to work for. Shame it was taken over by Marriott

      May 16, 2019 - Director in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very entrepreneurial approach to hospitality when other players seem to be a century behind

      Cons

      Felt vulnerable when the company was sold to Marriott in 2016

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    5. 4.0
      Former Employee, less than 1 year

      ok

      Feb 12, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      staff are very helpful friendy

      Cons

      hours long and days go slow

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    6. 5.0
      Current Employee

      Great company

      Feb 22, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Starwood is a very friendly international environment, with supportive management. They offer great career development opportunities and training, it's a very good place to learn new skills

      Cons

      The salaries are low compared to similar jobs in other companies.

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    7. 5.0
      Current Employee, more than 8 years

      waiting staff

      Nov 16, 2017 - Wait Staff in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I am currently work full in time in Sheraton Grand Hotel in London and i am looking for new challenges in Spain especially in Canaries Island in order to make a new experience life.

      Cons

      no down side to show

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    8. 4.0
      Former Employee, more than 8 years

      Starwood Regional roles

      Sep 5, 2017 - Director of Innovation in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team spirit and sense of fun Focus on development and emotional intelligence Easy to suggest ideas for improvement which are listened to

      Cons

      A lot of travelling expected Can be difficult for new people to start as most people have been there for over 20 years

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    9. 5.0
      Former Employee, more than 8 years

      Food and Beverage Manager

      May 15, 2017 - Restaurant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership Financial acumen Sales driven Team coaching and Development

      Cons

      Tend to lack on confidence on newer employees

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    10. 4.0
      Current Employee, more than 1 year

      F&B Assistant Manager

      May 26, 2017 - Food and Beverage Assistant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I had worked for Starwood for two years. The company is amazing and there are very high chance to grow up. Staff was amazing and the first management was wonderful. People are happy and friendly, great vibes and positive work. Rate are good and training as well.

      Cons

      Poor communication between management and employers, sometimes few problems and you need to work hard to fix them by your hand and your mind. Poor organization and short of staff.

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    Viewing 1 - 10 of 1,983 Reviews

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