Stormfront Retail Reviews

Pros

Flexible, good training, chance for advancement

Cons

Gets very busy during holidays.

Pros

First month into the job was very hectic. The amount of knowledge you have to learn and execute is very demanding, but works perfectly if you know how to handle it. It was made more hectic when the first manager left. So many of us had to run the store 6 days a week due to being short staffed and the pure chaos this caused. As you'll read in most reviews of this company, the people you work with are great. I worked with some of the diverse, funny, and motivating people ever. They have brought out a lot of stuff I wasn't aware nor capable of out of me. My manager honestly doesn't feel like a manager. More of a friend that just happens to be your boss. You're trained via Apple programs. If you're doing service, you're trained specifically for that side of operations too. Serving great people who wants a great, but honest, retail experience.

Cons

Head office causes a few headaches. If it's concerning a customer being unhappy, they absolutely do nothing until they personally get a phonecall with the customer screaming at them. Only then will they resolve the issue. Customers can be incredibly difficult to deal with. Work/life balance can go out of the door during Apple product launches and busy holiday seasons. Can sometimes go without lunch if store is understaffed and store is rammed with people.

Pros

- Great management team, extremely helpful, polite and always willing to be a helping hand. Not sure if the same can be said at every other store though. - Fun selling Apple products. - Make some great friends! - Hours are nice, you either work 9-530 nothing more, and most of the time its less. - A great working environment.

Cons

- Hours can be scarce. - Commission is poor. Unless you're working part-time 20 hours + you won't meet the targets. - Customers can be difficult especially considering what you are selling. - Considering the pay in comparison to Apple and that you have to uphold the same standards as the Apple stores.

Pros

Friendly team members Centre of town location Learning opportunities Chance to help customers Discount on cables Salary sacrifice for products Sales targets to earn extra money Rota app is easy to use Store managers try and accommodate requests

Cons

Lots of standing around No breaks if you work under six hours Some customers are very rude Head office is a headache and monitors the store via cameras Get paid on the very last day of the month Hard work for not a lot of reward Can’t always help vulnerable customers due to processes Uniforms are small sized so always size up Minimum wage Short contracted hours over 7 days Changes to rota isn’t always cleared with you before it happens

Pros

Lots of opportunities to learn new skills.

Cons

Sometimes felt unclear about roles in the shop and progression opportunities.

Pros

- interesting and fun products to learn and sell - customers are interesting to chat to and engage - modern workplace - exciting training material from apple - learning new things from time to time - flexible work schedule

Cons

- wages are low for what you are doing - employee benefits are abysmal (5% off iphone, ipad, watch, only to be used once a year) - low footfall means a lot of standing around - head office are out of touch with sales team members - empty promises from head office (new roles, retail 2.0 etc) - 1to1 with managers is forgotten about - favouritism between managers and staff - commission structure is hard to earn from unless working more than 30 hours

Pros

None at all, this company is complete shambles.

Cons

*Inadequate training *0 hour contracts *Cancelling shifts/ short shifts same day *Staff, which don't tell you when you are wrong. Instead just watch and tell their seniors to make you look bad and them good. *No progression at all *Horrific company.