Sell for “Free” at the expense of your employees
Pros
Salary reasonably competitive (when I was still there). Some of the people were genuinely lovely and a pleasure to work with.
Cons
Joined before the rebrand from Housesimple and back then the company had that fun, tech startup culture - 20% time (to be spent how you liked on training of your choice etc), Hackathons (FedEx days), table football in the office and other morale boosting incentives and socials. I understand that the success or failure of a business is largely down to P&L, but the sell for “free” proposition I believe comes at the expense of employee well-being - if you’re in an operations team you’ll be absolutely flogged to bombard customers into taking as many of the revenue generating referral services as you can and then likely have to read the poor reviews that you’ll receive by proxy of those third parties operating a terrible service. Don’t be fooled by the CEO’s empathetic performances either - has surrounded himself with his mates in most of the senior leadership and executive positions. The free aspect of the estate agency in my observation then means that this leadership team apply so much pressure on the revenue generating parts of the business and absolutely hang people out to dry when targets are not met. Some people in management roles possess genuinely great people management skills, but others are either too inexperienced to lead or have ridiculous expectations and dreadful people management skills to go with it - you might find yourself threatened with PIP’s out of seemingly nowhere and having been offered no formal training to upskill. This isn’t the tech-first firm that I joined, it’s a watermelon (all green on the outside but red everywhere inside) of a money making machine now - some might enjoy the “fast-paced” environment, but in my observation most will either burnout or be dinged out.
