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Submission Technology

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Submission Technology Reviews

4.7

88% would recommend to a friend

(27 total reviews)

Neil Durrant

97% approve of CEO

88% positive business outlook

Submission Technology has an employee rating of 4.7 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Submission Technology employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews
1.0
13 Apr 2017

Stunningly unethical

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A rare opportunity to get involved in digital marketing without the need to commute to London - Free soft drinks, pool table, and table football

Cons

Words can't describe how bizarre working for Submission Technology is - it was hands down the strangest experience of my life. Here's some examples of the goings on in head office that I experienced/witnessed: - Co-director purposely causing damage to an employee's vehicle "for a laugh", causing him to crash due to faulty brakes on the way home from work. Said employee left the business after director refused to issue an apology. - Multiple citations from the ASA (the specific citations are available publicly on ASA's website) due to illegal advertising practices seen as hilarious by senior management. - Directors literally becoming involved in a physical fight in the middle of the office floor over a website's design. - Website created advertising a fake partnership with a well known charity in order to make a quick buck. - Casual sexism and other forms of discrimination amongst certain members of senior management accepted and at times actively encouraged. - Creation of several incentive website properties (eg. cashback ladders) on which the business consciously fails to pay its members. Such activity was subject of an expose in The Guardian, and has not changed since. Reading what I've written above, it really is hard (even for myself) to believe some of those points are true - amazingly they all are! Submission Technology is the most ethically redundant business in the industry - anyone who is anyone in online marketing will tell you the same. My experience working with them filled me with anger, upset but most of all wonderment that a business so blatantly flouting guidelines continues to operate in pretty much the same way it always has.

2.0
6 Apr 2017

Unethical company driven by quick financial wins

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Offices are located in an easily accessible, green and open business park. Free drinks provided. Free parking available. Birthday counts as an extra holiday, if it falls during the week. A bonus system where employees can reward fellow members of staff with small amounts of cash. A friendly work environment between most staff.

Cons

Over bearish, dogged senior management style. Very little trust in employees to manage their own time and work loads. Zero flexibility on working hours. An overall lack of forward thinking, planning and innovation. It's seen as an easier task to fall back on old proven methods rather than develop something futuristic and revolutionary when the technical talent is clearly available to do so. Very little, if any planning of training for employees. In a year I don't think I was once asked how the company could improve my knowledge for the position I worked in to help me advance in my role or career. The company was awarded "Investors in people" but it's very hard to see any actionable elements of this within the workplace, it's more a badge of honour and such practises to earn the badge certainly weren't continued onwards whilst I was there. There are persistent issues of sexism and harassment which can sometimes be of a sexual nature, albeit from a very small percentage of staff, this however was taken up with the owner and to my knowledge has gone completely unactioned, unacceptable. A blatant disregard for advertising standards and laws around this, personal user data is not encrypted to a satisfactory level and were an attack to happen a very large amount of private data would be leaked into the public domain. Multiple and blatant false advetisements to wrongfully engage users into participating in external product signups for a reward; in reality most of which are unobtainable or frankly not worth it for the time. A quick Google search of the company name will list an enitre range of examples of this behaviour.

avatar
Submission Technology Response
9y
Thank you for your feedback, I actually agree with many of your comments. I've circulated your feedback to the management team here, in fact here is a copy of that email: >> All There's a new Glassdoor review published last week. I'm not concerned with WHO wrote it but WHAT meaningful feedback we take from the comments: 1. Over bearish, dogged senior management style. Very little trust in employees to manage their own time and work loads. This point is one for all managers to consider. I believe that with the work I intend for us to do over the coming months in terms of growth mindset, coaching and management practice, that any past tendencies to not empower team members will not be a problem in future. Comments such as this underline the necessity for us to focus on this as a priority and offers up a challenge to each and every one of us to do better. 2. An overall lack of forward thinking, planning and innovation. It's seen as an easier task to fall back on old proven methods rather than develop something futuristic and revolutionary when the technical talent is clearly available to do so. Not an unfair comment... 3. Very little, if any planning of training for employees. In a year I don't think I was once asked how the company could improve my knowledge for the position I worked in to help me advance in my role or career. Maybe this person didn't have a PDP - or if they did it was just treated as a box checking exercise. Again, with a concerted and continuous focus on growth mindset and self improvement Fridays I hope that comments such as these stay firmly in the past. 4. There are persistent issues of sexism and harassment which can sometimes be of a sexual nature, albeit from a very small percentage of staff, this however was taken up with the owner and to my knowledge has gone completely unactioned, unacceptable. Of all the comments this one troubles me the most, primarily as I was not aware of any issues. I have had conversations about this with HR and they in turn have spoken with a few team members. All the responses back so far says there does not appear to be any known issues of sexual harassment. Any such behavior would be subject to immediate disciplinary proceedings in strict accordance with our policies. I would ask all of you to be vigilant in ensuring that each and every one of your team member's enjoys the basic principle of being able to work in a safe and secure environment free of any form of harassment or bias.
1.0
30 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Nice location in deepest Kent

Cons

As almost all the other reviews about Submission Technology and their various sub-brands state all over the web, this company is run by Management with very few ethics! The company has been caught out umpteen times for its very underhand behaviour. For example, the Advertising Standards Authority has found they have broken countless guidelines and been "misleading" many times. See the evidence on the ASA website by searching for the company name. Reporters and others investigating the company have revealed the Manager Neil Durrant - who is a multi-millionaire off the back of his dodgy online ventures and smugly drives around in a very flashy £100k sports car - *never* returns calls and hides away in his fiefdom in Kent from the many people he's trying to avoid. You may read the Guardian's fascinating expose of this company's incredible shenanigans by doing a search online on the company name. As an employee, I found Neil to be very cold, self-serving and aloof. Stop showing off with your flashy red sports car bought from earnings from dubious online promotions boss!

avatar
Submission Technology Response
9y
Thank you for taking the time to post your review and I'm sorry to see you have such negative memories of us here. You are correct, the ASA requested that we provide more substantiation within our adverts on two occasions, once in Feb 2013 and once again in Oct '14. The Guardian piece was little more than a re-hash of the ASA rulings. I don't think you would recognise our organisation today. Over the last few years we have taken so many steps to improve everything we do from strategic planning, quarterly OKR's, better communication tools, a team reward system, improved systems and great customer service (our latest product has numerous, verified 5-star reviews on TrustPilot). I'm proud of the fact that last year we qualified for an Investor In People award - a real testimony to the effort the management team have invested here. I'm sorry you didn't get to experience the excitement and thriving culture we enjoy here today and wish you every success in your future career. Neil Durrant Co-Founder & Managing Director
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Glassdoor has 27 Submission Technology reviews submitted anonymously by Submission Technology employees. Read employee reviews and ratings on Glassdoor to decide if Submission Technology is right for you.