Sunrise Senior Living Reviews

Updated Nov 18, 2021

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Found 1,060 of over 1,881 reviews

4.3
91%
Recommend to a Friend
88%
Approve of CEO
Sunrise Senior Living CEO Natalie-Jane Macdonald MBE
Natalie-Jane Macdonald MBE
4 Ratings
Pros
  • "They truly care about the team and want to see team members grow in their careers(in 53 reviews)

  • "Benefits, work environment, staff, training, Compensation plan(in 45 reviews)

  • Cons
  • "too many new programs rolling out at once adding high expectations for coordinators to take on extra roles(in 64 reviews)

  • "Sometimes short staffed and in need of people to fill in on short notice(in 48 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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    1. 5.0
      Current Employee

      Great team

      Nov 9, 2021 - Recruiter in Beaconsfield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Top notch management who are always willing to train and support us

      Cons

      not that i can see

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      Sunrise Senior Living Response

      Head of Marketing

      Thank you for your feedback, always good to read about management willingness to train and support our team members. Kind regards Sunrise Recruitment Team

    2. 3.0
      Former Employee, more than 5 years

      Went down rapidly

      Aug 31, 2021 - Interior Designer in Beaconsfield, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely colleagues and residents in the communities

      Cons

      Bad management and poor leadership

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      Sunrise Senior Living Response

      Employer Branding

      We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email Glassdoor@sunriseseniorliving.com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

    3. 4.0
      Former Employee, less than 1 year

      Paid well

      Jul 12, 2021 - Healthcare Assistant in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The training was very good

      Cons

      The management was poor and high staff turn over

      Continue reading
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      Sunrise Senior Living Response

      Thank you for your feedback, it's good to read that the training provided at Sunrise was very good. Please know that we take all concerns seriously and would like to learn more about your experience of poor management at Sunrise. If you choose to, please email UKreviews@sunriseseniorliving.com with further details so we may follow up. Thank you. - The Sunrise Team.     

    4. 5.0
      Current Employee

      nice place to work

      Jun 22, 2021 - Anonymous Employee in Sidcup, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great team work and salary review each year

      Cons

      tend to feel overwhelming with more responsibilities added every time

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      Sunrise Senior Living Response

      Thank you for your review, great to read about the positive team work and annual salary review. Thank you. Sunrise Team

    5. 5.0
      Former Employee, more than 1 year

      A great company

      Apr 28, 2021 - Senior Care Assistant in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - training - career development - residents

      Cons

      - gossiping - work load could be very heavy depending on days

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      Sunrise Senior Living Response

      Many thanks for taking the time to leave a review and for your feedback. Best of luck for the future.

    6. 4.0
      Former Employee, more than 1 year

      Great Company

      May 6, 2021 - Administrative Assistant in Horley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, good benefits would recommend

      Cons

      none to the best of my knowledge

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      Sunrise Senior Living Response

      Many thanks for your feedback, we appreciate your time to leave a review and your recommendation. Best of luck for the future.

    7. 5.0
      Current Employee, more than 1 year

      Shehhwj

      Mar 19, 2021 - Carer in Purley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice, salary, good management and

      Cons

      Poor management work life balance is not good

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    8. 3.0
      Current Employee, more than 5 years

      Good company

      Feb 15, 2021 - Director of Community Relations in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      residents and families are wonderful

      Cons

      poor communication between central offices and community

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    9. 3.0
      Former Employee, less than 1 year

      Good place

      Feb 12, 2021 - Care Assistant in Sidcup, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love building relationships with residents

      Cons

      Some stuff bully others especially new recruits

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    10. 4.0
      Current Employee, less than 1 year

      Hard work but fun.

      Feb 5, 2021 - Activities Assistant in Farnham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely residents. Interesting work. Nice co-workers.

      Cons

      Low pay, very full on.

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    Viewing 1 - 10 of 1,060 Reviews

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