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Superdrug Reviews

Updated 21 October 2017
350 reviews

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3.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Superdrug Managing Director Peter Macnab
Peter Macnab
133 Ratings

350 Employee Reviews

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Pros
Cons
  • Horrific area managers and store managers (in 23 reviews)

  • The only down side to working in Superdrug is a minimum wage policy (in 23 reviews)

More Pros and Cons

  1. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Superdrug part-time

    Pros

    Good for students. People who work there are most friendly.

    Cons

    Long hours, management is soooooooooo unorganised they need to fix up

    Advice to Management

    Needs to be more organsied


  2. "beauty expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Superdrug part-time

    Pros

    friendly team, good support

    Cons

    some managers rude and un helpful, power hungry can feel unfairly treated as managers have favourites but isn't that with a lot of jobs. Good for a first job


  3. "Working at superdrug"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Livingston, Scotland
    Former Employee - Team Leader in Livingston, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Superdrug full-time (More than 3 years)

    Pros

    Good progression in terms of becoming team leader etc. A lot of motivation and new skills to learn too

    Cons

    Poor pay, too much focus on active selling makes it an unhappy place to work sometimes

    Advice to Management

    Hire security guards rather than expecting sales advisors to do 10 jobs in one


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  5. "Good environment can be stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdrug part-time

    Pros

    Great environment and lovely team

    Cons

    Can be stressful at times

    Advice to Management

    Keep up to good work


  6. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Superdrug part-time (More than a year)

    Pros

    Decent staff discount, friends and family offers are great. Loved speaking to customers and making their day.

    Cons

    Very unorganised management, treat staff like just another number in their statistics, too much pressure on targets. Poor pay for the amount of work required per hour and too much training.

    Advice to Management

    Start treating employees with more respect.
    Raise hourly pay.


  7. Helpful (1)

    "Talking the talk, but not walking the walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Croydon, England
    Former Employee - Anonymous Employee in Croydon, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superdrug full-time (Less than a year)

    Pros

    Good business results resulting in healthy bonuses.

    Cons

    An increasingly sweat-shop style environment where the gap between senior and middle management grows almost by the day. Current success appears to be built on sand and hiding a multitude of sins. Very good at talking about 'our people', but terrible at delivering the very basic tenements of a happy working environment.

    Advice to Management

    Take your head out of the sand and stop paying lip service to the increasingly vocal concerns from the 'little people'. Continuing to ask for 'more for less' cannot sustain. You are close to breaking point now and it shows in the quality of people in the business, another year of chasing an unachievable top line at the expense of our people may do irrecoverable damage.


  8. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brighton, England
    Former Employee - Sales Assistant in Brighton, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superdrug part-time (More than a year)

    Pros

    - Good job for young people
    - Lots of overtime

    Cons

    - Low hourly rate
    - Every store is very hot and air conditioning never works
    - Get searched every time you leave work to show you haven't stolen anything. It's a shame they don't trust the staff but I do understand why they do it as items go missing.

    Advice to Management

    - Make hourly rate higher


  9. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdrug full-time

    Pros

    Very good people to work with

    Cons

    Only 10% branded and 30% on own brand


  10. "Good temporary job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Superdrug part-time

    Pros

    The other members of staff are lovely and everyone gets along like an extended family, its perfect for students and individuals looking to go retail experience

    Cons

    The pay isn't great and management do not always treat those in lower job roles with much respect, time off is also difficult to obtain

    Advice to Management

    Recognise lower members of staff for their efforts and not be quite so cliquey


  11. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Superdrug full-time

    Pros

    Fun colleagues and average pay

    Cons

    Mice problem in most stores. Bully culture


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