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Superdrug Reviews

Updated 15 December 2017
374 reviews

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2.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Superdrug Managing Director Peter Macnab
Peter Macnab
144 Ratings

374 Employee Reviews

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Pros
  • The 20% staff discount was also great (in 40 reviews)

  • Reletively good discount benefits (in 27 reviews)

Cons
  • Horrific area managers and store managers (in 24 reviews)

  • The only down side to working in Superdrug is a minimum wage policy (in 24 reviews)

More Pros and Cons

  1. "Extras better than the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdrug full-time

    Pros

    - Nice office
    - Informal
    - Fun/lots going on socially
    - Great benefits

    Cons

    - Role specific training isn’t great
    - Poor communication from management about what is expected and changing priorities

    Advice to Management

    Invest more in training to have efficient and happy staff


  2. "Good career builder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Superdrug full-time

    Pros

    Easy to move up and opportunities for promotion

    Cons

    Long hours, no overtime pay


  3. ""You Get Out What You Put In""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager in London, England
    Current Employee - Retail Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdrug full-time (More than a year)

    Pros

    A company that engages with their people, supports development, and most importantly allows you to put your own stamp and personality on your role - you're not expected to be a company robot...
    The company culture is fun, fast paced and exciting
    Discount and benefits are good
    Great team environment with support from your colleagues when needed, but also the trust to be a leader without being "micromanaged"
    If you are driven and passionate, and prepared to put the work in, you are acknowledged and respected.
    My whole career has been in retail, and this is the best company I've worked for.

    Cons

    Retail is a fast paced, tough and often stressful career choice, but it's exactly that - a choice. I can't believe that anyone would expect to be a successful Store Manager in the current climate working 39 hours per week, and yes, the company expect their managers to work over and above to get the job done, but that's made very clear, and if it's not something you are happy with, then don't sign the contract!!!
    There can be a heavy pressure at times to sell Star Buys and sign up Loyalty cards, particularly in smaller stores with a more regular community customer base, and it is not always helped by the Star Buy offers at times being quite repetitive - it's not always new products every week, which can make for a hard sell. Again though, if you do your research before joining the company, you will know that this is one of the challenges, and you accept it.

    Advice to Management

    Develop the Star Buy offer - when there's good products on, it's a breeze - when the offer is not as good it can be really tough!!


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  5. "Not much room for development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Croydon, England
    Current Employee - Anonymous Employee in Croydon, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Superdrug full-time (More than 3 years)

    Pros

    Good work/life balance
    Nice atmosphere to work in

    Cons

    Lack of opportunities to progress
    Long-winded appraisal system

    Advice to Management

    Don't promise career progression and development if you can't deliver it


  6. "superdrug"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdrug full-time

    Pros

    discount is really good, even though it firstly seems like it wouldn't be that much discount off. The other staff make it really fun, and its very team based. Good chance of progression and mobility within your area if that's what you want.

    Cons

    can be boring when its not busy and very repetitive, management can be difficult about getting holidays off and things like that which is annoying.


  7. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdrug part-time

    Pros

    Good environment nice people benefits

    Cons

    Hard work bad pay commitment


  8. "alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Manchester, England
    Former Employee - Sales Associate in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdrug part-time (More than a year)

    Pros

    flexible hours
    pay was decent

    Cons

    very repetitive, always doing the same job
    managers weren't great

    Advice to Management

    better communication


  9. "customer advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdrug part-time

    Pros

    good discount on exclusive products (30%)

    Cons

    management are rude
    bad pay
    don't get appreciated
    even though i was contracted to 20 hours, some weeks i were given less hours. Meaning i couldn't pay my expenses

    Advice to Management

    treat your employees better
    (a team leader once hit me)


  10. "Great Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Analyst in Croydon, England
    Current Employee - IT Business Analyst in Croydon, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Superdrug full-time (Less than a year)

    Pros

    Head office is lively and bubbly, clean and well looked after.

    Cons

    Discount could be better.

    Advice to Management

    Keep up the good work.


  11. "Rude management, family unfriendly rota"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Dagenham, England
    Current Employee - Sales Advisor in Dagenham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Superdrug part-time (Less than a year)

    Pros

    The only good thing in working there is some nice customers and team, you have discount card as well and

    Cons

    Too much to say: rude management, not suitable if you have family, unpaid overtime, do not follow contract, being unfair, requires overtime, do not give days off, problem to book holidays and do not give an answer up to week before your planned holidays without giving explanation, giving you holidays without asking (all suddenly you off for a week, but getting paid from holiday)

    Advice to Management

    Listen to your staff needs, be polite we doing our best


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