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Superdry Operations Assistant Reviews

4 reviews

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Operations Assistant

4.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Superdry President and CEO Euan Sutherland
Euan Sutherland
1 Rating

Employee Reviews

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Pros
  • 50% staff discount & up to 70% discount in staff shop at Head Office (in 28 reviews)

  • The people are very nice, you get 50% discount plus clothing allowance every six months (in 26 reviews)

Cons
  • lack of communication between senior management and floor staff (in 6 reviews)

  • Have to always remain behind after store closes, even if the shop floor is tidy (in 8 reviews)

More Pros and Cons

  1. "Operations Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant in London, England
    Former Employee - Operations Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great people, great environment, 50% discount for staffs, flexible schedule

    Cons

    nothing i can recall, i enjoyed the experience overall


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Assistant in London, England
    Current Employee - Operations Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (More than 3 years)

    Pros

    Great perks and management and salary

    Cons

    None, management and incentives are good


  3. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Assistant in Manchester City Centre, England
    Current Employee - Operations Assistant in Manchester City Centre, England
    Recommends

    I have been working at Superdry full-time (More than a year)

    Pros

    50% dicount and uniform allowance

    Cons

    working nights takes it toll


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  5. "They will work you to the bone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant
    Former Employee - Operations Assistant
    Doesn't Recommend

    I worked at Superdry part-time

    Pros

    - Good discount 50% off
    - Some training offered
    - Nice clothes but are quite basic for the expensive prices

    Cons

    - They are really mistrustful of their employees regarding discount
    - Not flexible at all with regards to holiday or days off
    - Timetable put up with no notice so good luck making any plans!
    - Erratic shift patterns, they don't listen to the availability forms so don't bother
    - Not enough staff to do the job
    - Manager constantly on your back checking all the work you have done
    - Training was limited and manager actually commented that they hated newbies on my first day!
    - They expect crazy amounts of work in 4 hours, you need to replenish your entire section, and will hound you for updates on your progress if you take too long.
    - Communication between managers and staff was dysfunctional with attendance of briefing etc
    - Floor staff (Greeters) weren't allowed to move from doorways making helping customers impossible
    - Problems with lift (broke down)
    - Bad organisation with regards to the ID badges used to get through every door, we didn't receieve them for weeks.

    Advice to Management

    More training- don't just throw new employees in the deep end, hire more employees so that important sections can have more than one employee on it, publish rotas in advance so employees can have a life.