Superdry Retail Sales Associate Reviews | Glassdoor.co.uk

Superdry Retail Sales Associate Reviews

Updated 28 June 2018
5 reviews

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Retail Sales Associate

4.9
StarStarStarStarStar
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Approve of CEO
Superdry President and CEO Euan Sutherland
Euan Sutherland
2 Ratings

Employee Reviews

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Pros
  • "Management is really good, Staff discount and co-workers are great" (in 31 reviews)

  • "50% Discount (but clothes have gone down hill the last few years)" (in 28 reviews)

Cons
  • "Favouritism, lack of communication," (in 8 reviews)

  • "Have to always remain behind after store closes, even if the shop floor is tidy" (in 8 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate
    Recommends
    Approves of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    Flexible shifts and friendly staff

    Cons

    Long hours especially at seasonal times/sales


  2. "Having fun at work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Cambridge, East of England, England
    Current Employee - Retail Sales Associate in Cambridge, East of England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    I get to work with an amazing and supportive team which always pushes me to do my best and try new things. As a newbie, I have enjoyed training and understanding the structure of the business.

    Cons

    Need more team building activities

    Advice to Management

    More responsibilities for sales assistants

  3. "Part Time Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Reading, England
    Former Employee - Retail Sales Associate in Reading, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry part-time (More than 3 years)

    Pros

    50% Discount on clothing
    Music in store is always enjoyable for young people
    People you'll work with are usually friendly and sociable

    Cons

    Management take themselves too seriously

    Advice to Management

    Be friendlier to staff


  4. Helpful (1)

    "Easy stepping stone into work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Rugby, England
    Former Employee - Retail Sales Associate in Rugby, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Superdry full-time (More than 3 years)

    Pros

    Music, people, discount, facilities, ability to progress, location, chlothes, fashion, recognition, incentives, working hours, working conditions, staff room, kpi reporting

    Cons

    Head Office demands, minimal pay increase after success, management hierarchy stereotype, fast paced work with little praise, repetitive work daily

    Advice to Management

    Work with employees


  5. Helpful (2)

    "Absolutely horrible. Quit after a week (Ballys LV)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV (US)
    Former Employee - Retail Sales Associate in Las Vegas, NV (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Superdry part-time (Less than a year)

    Pros

    No real pros for working for this company. They need better supervision from directors and other higher ups.

    Cons

    Managers were rude. Didn't get any training. Lack of communication.

    Advice to Management

    Management should make the effort to at least introduce themselves to new hires. They shouldn't ask a new hire if they're "stupid" or tell them they "lack common sense".
    Managers should give new hires product knowledge, and not just throw them on the sales floor with no guidance.