Superdry Reviews | Glassdoor.co.uk

Superdry Reviews

Updated 16 April 2019
337 reviews

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3.7
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Superdry President and CEO Euan Sutherland
Euan Sutherland
124 Ratings

Employee Reviews

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Pros
  • "Good benefits like the staff discount" (in 39 reviews)

  • "Great perks of the job including uniform allowance twice a year and 50% discount on everything" (in 34 reviews)

Cons
  • "Severe lack of communication from UK to US regarding policies, training initiatives, and vision for company" (in 11 reviews)

  • "Long hours can be tiring to work" (in 9 reviews)

More Pros and Cons

  1. "flagship retail"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in London, England
    Former Employee - Retail Sales Associate in London, England
    Recommends

    I worked at Superdry part-time (More than a year)

    Pros

    colleagues, training, atmosphere, progression, opportunities

    Cons

    none come to my mind


  2. "Customer consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant in Watford, East of England, England
    Current Employee - Customer Consultant in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Superdry part-time (Less than a year)

    Pros

    Positive environment
    fantastic teams
    Positivity
    Great company to work
    Good staff

    Cons

    Sometime very busy
    Little bit stressed environment
    Very helpful staff
    Senior staff helpful
    Fantastic service

    Advice to Management

    Everything good

  3. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Heathrow, England
    Former Employee - Customer Service in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Superdry part-time (More than a year)

    Pros

    they are really good because my teacher advice me to apply here.

    Cons

    they are good in sales.

    Advice to Management

    customer service.


  4. "good part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Superdry part-time

    Pros

    good pay whilst at uni

    Cons

    'clique-y' kind of culture, quite isolating


  5. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdry part-time

    Pros

    Good discounts on clothes, nice environment and fun team outings

    Cons

    Management could be a bit grumpy and being forced to look busy when shopfloor was empty


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Superdry part-time

    Pros

    Team
    Managment
    Staff discount
    Opportunities for progression

    Cons

    Long hours
    Standing on your feet
    Pay


  7. "Sales assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Superdry part-time

    Pros

    Good training programme. Good facilities. Music etc.

    Cons

    Low wages. Long hours during holiday periods. Job security.

  8. "International customer service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Superdry full-time

    Pros

    Informal culture, young people, discount on clothing.

    Cons

    No opportunities to grow, not flexible in houts


  9. "International Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Superdry full-time

    Pros

    great office environment, different shifts, young team

    Cons

    it is hard to request holidays, it can be stressful especially in the peak time, it is repetitive

    Advice to Management

    make it easier re. holidays and maybe alternate more often who is dealing with calls and who is dealing with emails and the rest


  10. "shop assistant"

    StarStarStarStarStar
    Former Employee - Assistant in Bath, England
    Former Employee - Assistant in Bath, England

    I worked at Superdry part-time (Less than a year)

    Pros

    nice managers to work under
    easy work

    Cons

    sometimes all you do all day is fold
    not very good pay